I wish zero was an option. Made a commitment to pick up some flooring from this rinky dink outfit at their Varnville SC warehouse and nobody showed up. After making a call to verify that they were staffed we were told by the owner that somebody would be there in an hour. Doug is not reliable nor does his word mean anything. Don't buy from this outfit. read more

Gilman Floors did a great job at our office. Their professionalism and follow up were excellent. I would certainly use them again if needed. read more

The team at Gilman Floors worked with our unique request and made sure that the job was completed to our satisfaction. From start to finish they were professional and I would highly recommend them for your flooring needs! read more

Have used Gilman Floors twice now to install luxury vinyl plan flooring in our downstairs master BR, living/dining area, and most recently kitchen. Very professional, reasonable prices, on time, and clean up aftewards. Highly recommend! read more

Only because Zero is not an option. We hired Gilman floors to refinish our antique pine floors and it has been a disaster. We learned after the fact that Gilman outsources everything, which explains why the job started two weeks late and if anyone showed up to work after the job started it was generally only for a few hours a day. As a result the job took almost three weeks complete. I use the term complete loosely as they never cleaned up, never removed the blue tape that had inexpertly been applied to protect the other finishes, which we had to pay painters to remove, never moved our furniture back in the house and never came back to fix the problems that were promised on their last day. None of this prevented Gilman from taking the balance of what was owed from our credit card. The work was done very poorly. In addition to a sanding job that left ripples in the floor, there are puddles of either stain or poly on the floors. We are also experiencing the lifting of the polyurethane surface weeks after the application of the product. While Doug Gilman has told us this is the result of painters using the wrong tape, the first two people he finally sent over to look at the problems told us the product was put down incorrectly and would be fixed. A statement Doug is not prepared to back up. He however had the balls to give us a quote for $4,000 for a re-screening process that he admitted only "might" work. The quote also said if it didn't work, too bad. We brought in someone else to try a "rescreen" and the results were not good. As a result the floors have to be completely refinished. this time by someone who cares enough to do their own work. read more

We hired Gilman Floors to replace the carpet in two of our bedrooms. We paid to have the furniture moved and replaced. However, the beds were not properly reassembled and were wobbly and one collapsed. They also chipped a tile in the bathroom while installing the carpet and offered to replace it for us at a charge of $100 (labor only we would supply the spare tile). When we first got the estimate for the carpet we also asked for an estimate for a large $10,000 job to take place at a later date. Needless to say Gilman will not be getting that job. I never write reviews but I could not let this shoddy workmanship and customer service go unnoticed read more