I would have never thought in my lifetime that I would be writing a review let alone a positive one…read morefor an Insurance agent! Yet, here I am and extremely grateful that I can give back a little bit to Jim and Jessica Metzger. What an amazing team and wonderful people.

Two weeks ago I was hit by another vehicle as I was driving home from work. I was beyond…read moredistraught that my new vehicle was now not drivable and was being flat-bedded away. Jessica Metzger in Jim Manley's office in Dutchess County NY, has been the most supportive person through this entire process. I've never felt like an annoyance and every fear and concern I had was validated by Jessica. I've been with Jim's office for years for my business and just recently moved all of my insurance of the the Manley team. I'm' so happy this was done before my misfortune. It doesn't feel so terrible when you have great people helping you. Thank you so much for all that you do. Elissa Davidson

Kader price works under Janine Peck in the Washingtonville office. Kader was awesome! He assisted…read moremy daughter, son and my husband and I with our insurance. We left our other insurance company after 50+ years. And we upped our insurance and we are still saving money with state farm. Kader explained everything to all of us while we were in the office. And helped us understand everything. We appreciated his time and patience. Janine and the rest of the staff were all friendly and helpful too. They greeted us as we arrived and were friendly as we left too. I'm so happy I made the switch.

Janine Peck is so helpful and knowledgeable. You can go to her with any question and she will have…read morean answer for you. A pleasure to work with!

Ken and Gina are top notch financial experts! From business tax returns to the most complicated…read morepersonal tax return, they take their time to get to know you or your business and explain all parts of the tax return. I filed my taxes with Ken this year and he went through page by page to explain why the numbers come out as they do. Taking the time to do this makes me a more educated tax payer and I appreciate his support throughout the year. HIGHLY, HIGHLY recommend!

I have used Gina and Ken for just over 10 years. My past experience was wonderful. However, this…read moreyear was horrible. The rudeness and the way we were spoken to was disgusting. Communication was now through a website and was terrible! Documents were repeatedly incorrect as well. The fee also went up by 50%. Which they never tell you first. They now use a tax system and everything went yo the pooper this year. Our taxes had to be redone by someone else do to many mistakes. We will never go back! They really changed for the worse once they moved.

The communication is excellent. Kindness and thoroughness define my experience. They make each…read moreprocess seamless.

I was moved to Caitlin's office when my previous one closed. They are just terrific…read more Knowledgeable, responsive, pleasant and they have been able to get me answers and results with each thing I bring to them. Maria Bayron has helped me very successfully a few times. Thanks to Caitlin, Maria and the entire team.

Lisa Davis has been amazing! She explains everything, finds the best solutions for you. Even after…read morewe moved states and bought a car and sold a car she really helped it go smoothly.

I've been a long-time State Farm customer and had great experiences with other agents in the…read morepast--especially the downtown Middletown office. Unfortunately, my experience with this agency has been frustrating and disappointing from start to finish. I called to cancel my auto policy and was told by Steve that I needed to send over the Declaration Page from my new insurer before they could cancel. I did as requested. I followed up with Michael to confirm it was received, but never got a clear answer. After waiting four hours, I called State Farm directly, and they canceled my policy immediately--no declaration page required. On top of that, when I first received my quote from this office, it included information for a completely unrelated household member I never gave them. That's a serious mistake, and luckily I caught it before proceeding. I went with this agency because of the positive reviews, but after interacting with three different reps, I can confidently say I won't be coming back. I'll also be sharing my feedback directly with State Farm corporate. Just a heads-up to others--be prepared for unnecessary runaround and inconsistent service.

Steve is one of the BEST in Orange County, NY. He is honest,…read morefair and gets the job done on-time. We always have nice conversations when we meet. Looking forward for many more years of working together. Thank you!

Steve has been filing taxes for my family as long as I can remember. This year, I was fortunate to…read morehave Steve file taxes for me and was very impressed with his professionalism and urgency for making sure that it was done in a timely manner. Additionally, Cassie has been terrific. Whenever I had a question, Steve and Cassie were responsive, and ultimately, they worked together as a great team to make sure that I didn't have to stress about my taxes. Keep up the great work!

This is an excellent, intelligent, friendly and efficient tax service...no worries! I work my…read moretaxes with Vinnie Maselli and he really knows his profession.

I am writing to express my deepest gratitude for the incredible work Adria Gross did on my behalf…read moreregarding my hospital bills. When I first reached out to her, I was overwhelmed by the "outrageous" charges from the billing department. Her deep understanding of the health insurance industry was evident from the start, and the results she achieved speak for themselves. I was pleasantly surprised--and immensely relieved--to see a reduction of approximately 50% on my final balance. Thank you for your advocacy, your persistence, and for providing such a vital service. You have made a significant difference in my life, and I will certainly be recommending MedWise Insurance Advocacy to anyone I know facing similar challenges. -Sam Griffith (Not A Bot)

I am incredibly grateful for Adria's support and expertise. When my insurer attempted to classify…read moremy surgery as cosmetic, Adria stepped in with an accurate, factual, and well-rounded analysis. Her insightful, informed, and systematic approach to the appeal resulted in a complete reversal of the denial. Because she is exceptionally resourceful, intelligent, thorough, and reliable, my medical bills will now be fully covered -- even with an out-of-network provider. If you are navigating complex medical bills or insurance denials, Adria is an unbiased, valuable, and highly knowledgeable professional who truly understands the health insurance industry. Highly recommended.