Dan, sales person, was fantastic is helping make decisions on type of carpet, type of pad, and…read morecolors! Dan came out and measured the areas for our rugs which are almost wall to wall but we did not want to ruin our hardwood floors and Dan made the recommendation of the rugs and the correct carpet/rug pad to not discolor the flooring underneath which some cheaper brands will do. Big shout to Dan for that information. Plus Dan was great! Not pushy, just very understanding of our needs and wants. The girls in the office, Amanda and Ashley, and one other girl sorry cant remember her name, forgive me please, but we're always friendly and polite and kept us updated on our order. Would definitely recommend to anyone looking for wall to wall flooring or rugs.

Wonderful LVP products and support. The sales and office staff went out of their way with help and…read moreencouragement on my diy flooring project. Not only did they have all the supplies needed for the project, they also provided follow-up help during my installation when I came in with a few questions and pictures after coming across an issue during demo. I could tell they genuinely cared for and were interested in the outcome of my project. I've recommended them to several others considering flooring projects.

Dale at Reds home care does amazing work! We have utilized his services several times, however the…read morelatest project was the biggest. He perfectly added a laundry/mud room to our home. He took special care in making sure the flow & utilization of space made the most sense. 10/10 highly recommend!

Dale and his team are On Point and amazing…read more We had a less than stellar tile job(lousy ) complete d on our home. Sadly we trusted the previous worker because he was referred by our listing agent. So fast forward a few weeks and when this last person would not fix his work we posted a request for proposals on Yelp. Dale answered the call and showed up!!. I can not express Properly in this space how satisfied I am that the this job is now complete and we can now list our home and not worry about an uneven wavy tile. Finished when promised and cleaned the work area. I just so appreciate the care he showed to our home.

I purchased several items from Act 1 including transition strips and some flooring used for stairs…read more The service was prompt and helpful, I was pleased with the selection and I was happy with the pricing. I would recommend to others.

Great customer service and follow through. Very professional installation team. Highly recommend!read more

Five stars !!! Lester's Home Improvements Rocks!. No surprises. Knowledgeable, polite and…read moreprofessional crew. Pricing and the response time was great. Two things really stood out: #1. Problem solvers. Not an easy job. When problems came up they came up with a work around and kept on going. I never have had a company do so well at keeping me in the loop of what was going on. Sweet. #2. Multi trades. Remodeling, flooring, concrete, painting, and the fence they did it all. Nothing else to say except, I highly recommend them to my friends and family.

I would like to highly recommend Lester's home improvements for the work that they did showing up…read moreon time with great attitudes and completing my job 100%, my yard fence and and flooring is completely taken care of and I look forward to the future with them doing many more jobs for me

I had a great experience working with Deana selecting new flooring for my house. She provided…read moreexcellent selections balancing budget and style and after the install, the product looked great in the house. Excellent customer service and followed up to make sure everything went well. It is also great to support local businesses. I totally recommend Deana and Carpet One.

I really wish there is a way to make separate ratings for the business' sales people and their…read moreinstallers, because they are like night and day. The sales people would have earned 5-stars, but since the installers are part of their business, I have no hesitation rating it 1-star. I was deployed to the Middle East in support or Operations Iraqi Freedom and Operation Enduring Freedom, when my wife went to Carpet One to have our house renovated with new carpets and install tile and hardwood flooring as a surprise for me when I returned. She told me the sales folks were really friendly and knowledgeable, and they were patient with her until she had finally made her decisions. My wife was thoroughly pleased with them and felt confident she was going to have first-rate installers install everything professionally. Oh, how wrong she was to assume that. As I said before, I was deployed at the time, so I wasn't around to oversee and quality check the installers' work, and I think they thought they could pull one over on my wife and do a half-ass job. At first, my wife thought after all the installation was complete that they did a really good job. But after some time passed, and the excitement of having new carpet/tile/hardwood flooring installed in our entire house passed by, she began to see some flaws. But she didn't see problems that were that big of a deal. When I finally returned from my deployment and settled back into routine life, I began to notice some serious issues that even I - at the time, completely ignorant of all types of flooring installation - knew were unprofessional, sloppy and lazy work. Here are just some of the problems I found (I'm sure there are quite a few I'm forgetting): With having new hardwood floors, the installers had to put in quarter round moulding at the baseboards. The problem with that was they didn't cut them to correct sizes, and didn't even use "returns" where it terminated at locations like doorway jambs or middle of the wall. If you aren't sure what moulding returns are, please see the following website: http://www.homedepot.com/c/molding_how_to_cut_crown_molding_with_a_miter_saw_HT_PG_TH. What quarter round they did install, they didn't fill in the nail holes, let alone even caulk or paint it. At our back door we began to see water damage to our hardwood. We had someone come out from the store, but their lame excuse was that we had a leak from our door and it wasn't their fault. They didn't listen to us when we said we didn't have any problem before having hardwood installed. Our kitchen/breakfast room have tile, while the living room has hardwood. The installers used a strip of wood to cover-up the seam between the two mediums, but they didn't sit in flat, nor even cut it to the right size. As for the rooms we had tile installed, I have found numerous places where they didn't cut the tiles correctly, got grout on the baseboards and they didn't seal the tile grout. And it really pisses me off that these idiots didn't remove the baseboards' old caulking prior to installing the tiles and sealing them with grout. Now one can see caulking sticking out from the grout, but if I tried removing it, then I would pull grout out also. All in all, it is the lack of quality these lazy, non-professional charlatans demonstrated to us that has caused me to learn DIY for everything inside and out for our home (plumbing, electrical, flooring, etc), and I now refuse to hire any more "professionals," because I have learned I am the only one who really cares to do the job right in my house! Final words: If you know how to install carpet/tile/hardwood, then I would recommend you stop by and see the sales folks, because they really are nice people. If you need installers, then steer clear of using Carpet One's folks!!!

The Carpet Market on Lillian Highway is fantastic. We love our new flooring, they showed up on…read moretime and were very professional. Highly recommended.

The carpet market was fantastic to work with. We were given pricing immediately, they quickly came…read moreout to measure, placed the order on a Monday for a Friday install. Everything stayed on track. The install crew completed 4 bedrooms including moving large furniture in just under 4 hours and did a great job. Would highly recommend the Carpet Market for any of your flooring needs.

Save your money and go elsewhere. Everything was going ok…read moreuntil after our flooring was installed. We noticed a big dip that needed to be fixed. Left multiple text messages and voicemails asking to have this problem fixed. The owner ignored my text messages and phone calls except for one. The owner never showed up to fix the problem, which is not really esthetic, it's literary a dip in flooring. Save your money and go elsewhere, the owner does not stand behind his work. I on the other hand have started working with BBB on a complaint,

Great work - took less than a day and a half to get rid of the old tile and replace it. I was doing…read morea laundry room and pantry remodel and used KP for the tile part while I did the rest - they were friendly and professional throughout the entire process. They worked with the tile i had already picked out and purchased and even helped me find a grout that went well with the tile. I will be using them for the floors when we remodel our kitchen too.

This company did an amazing job they put LVP flooring all throughout my home. It was beautiful…read more Replaced doors, painted my entire home in a timely manner. Kind, and considerate. I would highly recommend them their work clean up, and everything was extremely professional.