I might need to start finding a new vet to go to, I've been having great experiences until today…read morewhen I called to make an appointment to get my female dog fixed. For context a friend had previously warned me about a secretary who seems to always have an attitude with people, thought it was just a one-off experience until today it confirmed it. When i told her the purpose of the appointment she asked me "When would you like to come?" and I said "next week in the afternoon" immediately her tone changed and with an attitude said "we only do these in the morning 7am or 8am". So I politely responded with "Okay let's do 8am next week then" and she seemed frustrated and said "I think you are not understanding, we only have second week of September available " At this moment I felt upset because why didn't she just tell me what's available instead of asking me what my preference is. Since she doesn't seem to know how to coordinate properly I asked her "okay so second week of September is open right?" And she said yes. I then asked to get Sept 9 booked for me and she got upset again and said "we only have Sept 12 open". She needs to change jobs if she doesn't like to do it properly. Learn to be more clear with your paying customers and no need to give attitude if they don't understand something, this is how you lose money. Doesn't cost much to just be nice.

My husband and I were traveling from Arizona when our dog evidently got into some marijuana or…read moresomething from our disbursed camp site. She was very sick and I wasn't sure what to do. It was a Friday night and the next morning I found this clinic was open on Saturday! We drove from Boardman to Hermiston. At first I was disappointed because they told me they don't take walk-ins. I was going to leave and try to find an emergency vet because our dog was not getting any better. But after talking to Dr. Marcum they decided to see our pup! I was so grateful and Dr. Marcum was wonderful. She took care of Lucy and she was better in no time. She also treated two ear infections we were unaware of. The price was very reasonable especially for a Saturday and non established patient.I highly recommend this clinic and especially Dr. Marcum.

When my dog had parvo I went to take her in she was there for a couple weeks and when she was…read morereturned to us she was COVERED in her own feces she she was not well taken care of. Their reason for not being able to clean her is because "they were too occupied with more important matters." It took me hours to get the smell and all of her feces off of her. Never again.

Best vet I have been to in a long time. True small town service. Dr. B has been working with us to…read moreget my dog's health issues taken care of. I've been able to call the office and give updates, ask questions, etc. they have all been very helpful!

I've boarded my dog 3x in the last 2 months (2 one night stays and 1 full week). The most important…read morething is that my dog seems to enjoy his stay! He's never excitedly run inside a place I've boarded him before. They've also been very helpful in testing out suites vs. regular kennel (and they offered to try out the regular kennel (cheaper option) when I originally requested the suite). The staff also remember his allergies when I check in and reconfirm what they can/cant give him without my prompting. He also refuses to eat often, and he has had no problems eating there after a little coaxing with treats the first time he stayed. I feel like they actually take some time to get to know the dogs and enjoy taking care of animals. We will always be going to bnb even if it's a 30 minute drive away.

They have my daughter's dog. My daughter passed away in November 20 23. She was 16 years old…read more That's her in the picture with her dog. We've had a pest issue going on for almost a year now we've had six different pest companies come out been told multiple different things. I'm so frustrated and fed up That I had to get my daughter's dog out of the house because I felt like she's suffering because what's going on in here I'm trying to handle everything on my own. I was hurt on a job in 21 so this is all just a lot for me to handle Kind people have stepped into help out and they've been a godsend. This is one of the places and they're gonna take really good care of her. She's the closest thing that I have left to my daughter.

Stacey is simply excellent. Easy to work with, reliable,trustworthy and polished…read more Reasonable cost also. And my dogs lived her too. Highly recommended.

LoUber pet is great! We take our dog there for boarding and daycare on a regular basis and Stacey…read moretakes great care of her. My dog loves to hang out at stacey's. Sometimes she doesn't even want to come home:). Highly recommended!

I can't recommend horse heaven hills pet urgent care enough. I'd trust my babies to come back here…read morein a heartbeat. From the moment we walked in we felt cared for, we were treated with the upmost kindness and most importantly we felt welcomed and un-judged. Dr. Marni Hamack and Racheal did a fantastic job and listened to our wants as well as treating our baby like it was their own. All of the staff here on top of these two were truly amazing in time of need. They went above and beyond to send us text messages throughout our dogs surgery on top of reaching out to us post surgery.

I will start this with an emotional warning. We did come in with a 14 year old dog who had been…read morestruggling and we did have to say goodbye. With that said I couldn't imagine a better way to be able to say goodbye to our baby. From the second we walked in the door the staff was friendly and attentive and most of all greeted Pucky like an old friend. We had our two younger children with us and they were brought snacks and some things to play with. They brought us all back to a lovely living room type exam room that really made things comfortable. The nurse asked questions while sitting on the floor with us loving on our baby. One major thing I appreciated was when the Dr came she completed her exam and did not beat around the bush. She confirmed our concerns. It has been so hard trying to figure out what was best to do for our baby. I really appreciated the confirmation of how bad things were. We were able to say our goodbyes on our time. The staff was amazing coming in and checking on us and being with us every step of the way. They even completed all the paperwork needed before we started our goodbyes which was extremely helpful emotionally. Which I was SIGNIFICANTLY surprised by the price of the whole process versus the care and support we received. They truly care for your pet and for you! We had been going to a vet closer to us. However we will be changing asap. Thank you for being there for us when we really needed it!

I have never let someone else groom my dogs so I wasn't sure what to expect but I don't think this…read moreshould be anyone's standard. As soon as I pulled up to the place I wanted to back out. When I went inside there were a handful of small dogs running around, pet fur everywhere, the place is a disaster and there are pet birds in the back. It smells very strong and perfume-y but not in a good way. The lady had to clean up dog pee which, fine. I decided to try to look past everything and hope for the best and when I picked my dogs up less than 2 hours later they smelt strongly of wet dog. I got spooked before leaving because there was blood on the floor, turns out it was dried. Not sure if I was more relieved or not. My 70lb dog has a wound on his nose from being locked in one of their dirty looking cages too. I feel like my dogs came back to me more dirty than they were before I brought them to the place and I honestly sobbed on the way home. Worst experience. To top it off, when leaving the place I nearly stepped in fresh dog poop that looks like the dog had worms so now I will be worming my dogs and figuring out how to get them bathed elsewhere. Do yourselves and your dogs a favor and avoid this place until they have higher standards. I feel bad because the lady was nice but oh my god this is not how anyone should be operating. It's gross.

Olga does a great job with my bernedoodle! She's been grooming her for almost a year and a half & I…read morealways pick her up being satisfied with her haircut! Great prices as well!