Dr. Gilbert Martinez, is a very compassionate and caring doctor. His staff Selena is extremely hard working and dedicated to assisting patients. read more

Terrible doctor. I made an appointment to get a prescription and blood work done. First off, it's been over 2 weeks since my appointment and my prescription still hasn't been sent to my pharmacy even after a handful of calls to his office leaving voicemails and talking with the front desk. Secondly the lab he sent me to get my blood test done my insurance doesn't even cover. Would give zero stars if I could, this doctor is either incompetent or doesn't give a shit. read more

its been some months since this happened but i feel like people, especially young women need to know this. HE ASKED IF I HAD BEEN SEXUALLY ASSAULTED AND TO SEE SELF HARM SCARS literally went in for physical problems, he was asking about my mental health which i told him was poor at the time, then proceeded to tell him i have a good psychiatrist and thats not why im there. ordered a blood test for 2 things i already knew the answer too, which i told him. just continued to ask about my mental health. asked to see the scars on my upper thigh. then as i was leaving asked if i had been sexually assaulted...also tried to perscribe me migraine pills when i told him i have a 24/7 LOW LEVEL headache, that GOES AWAY WITH OTC PILLS when i just wanted to find out why it was happening....also completely cut me off every time i tried to speak, my whole family had gone to and negative experiences with this doctor. read more

Terrible staff. Doctor is completely rude and doesn't care about anything you have to say, cuts you off when you are trying to explain what's going on. He is so quick to write prescriptions without even making sure they are necessary, he doesn't care about anything other than his paycheck and it shows in his work, and the way his practice/office is kept. Medical staff did not wash hands or have proper PPE on. Before Covid I wouldn't have been paying attention so much. Being in the medical field myself I was disgusted by the way this establishment is kept and the lack of training and professionalism in this workplace. Don't waste your money or time. I would rather overpay out of pocket and get the care I need and deserve before going back to this fool of a Doctor. read more

The absolute worst doctor and office in Sacramento!! You are walking straight into a farm house if you think otherwise. The doctor clearly doesn't care about his patients and it shows through his work. I've been involved in a car collision and I'm suffering from severe neck pain. He will not prescribe me with the right medication. He instead tried selling me prescription for "depression and anxiety" when I've repeatedly stated that was not the case. He makes it clear he is in a rush to get out of the room by standing next to the door the entire conversation. Staff NEVER answers the phone. Receptionist is rude and doesn't know how to greet incoming patients. Staff is replaced every 6 months or so with new faces. I'm sure you can guess why. They never send over refills on time until you remind them after numerous of times. I never received my antibiotics or lab results, even after calling and requesting. They cannot do the overall job. Save yourself the stress and headache and don't give this trash place a chance. I've had to show up and pop out on staff for their poor work ethics after they would not answer my mothers phone calls for her refill. Patients in the waiting room saw the entire scene, some thanked me for standing up while others agreed on my actions. That goes to show you I am not alone or a "Karen". This office needs to be canceled because Hell sounds better than here. read more

If you want to know what you're getting into with Dr. Gilbert Martinez, please read. And an FYI 99 percent of this was before Covid. I have been going to Dr. Martinez for a few years now. I've been searching for someone decent but my insurance sucks and only covers the worst apparently. When I landed on Dr. M, the first visit I thought maybe I'd finally ended my search. I even told him of my bad experiences. By the second visit I realized I was wrong. By the second visit he would hardly look up, didn't seem interested and was terribly dismissive. He'd ask questions and then cut you off before you even finish talking to make strange diagnosis suggestions that seemed way off, but I'm not a doctor so I would consider what he said. Numerous times he prescribed me meds he never told me he was giving me or told me what for and the pharmacy would call and I'd be surprised. I'd go pick up the meds and ask what they were for and they'd be for weird things and symptoms I never even had. And I told the doc I don't do meds, pills, or anything unless I absolutely have to multiple times. I have pre-existing health conditions that were solved with surgery when I had good insurance and I knew I was going to need to be referred back to my surgeon because symptoms started to return. For over a year Dr. M would dismiss my symptoms and he would always tell me to come back in two weeks or six weeks if the problems persisted and then we'd revisit the situation. I'd come back and he'd have all but forgotten everything I told him and tell me to come back again if the problems persisted. I'd visit many times for the same issue but he refused to just send me back to my surgeon. He did run a few tests in the end but it seemed frustrating to him it like he didn't want to deal with it. And there were findings. Finally I paid out of pocket to seal real docs and have some tests at UC Davis. They referred me back to my surgeon and did tests and everyone decided I needed a new MRI, but I'd have to pay out of pocket. I took all the findings and doc notes back to Dr. Martinez and asked him to please order them since, if he ordered them, I wouldn't have to pay so much out of pocket. He refused, even with all the stuff from the other docs. He said he was going to make some referrals, including back to my surgeon (but I already took care of that on my own. I had been asking him to do that for years!). So I called everyone couple of weeks about the referrals and they were never made. There was excuse after excuse and every time they'd say they'd make them this time and never ever ended up actually doing it. So I quit trying and got the last year I've been paying to stay with the UCDavis docs, but that's expensive and I can't do it anymore. I even paid out of pocket for the MRI which did reveal a lot. Seperatelt, I had been telling Dr. M about some other severe symptoms for some time that he kept telling me things like I just have migraines or other brush off suggestions. He refused to care. I told the UCD docs these symptoms and they immediately realized it was something quite serious with very specific symptoms that Dr. M should have taken seriously and tested me for immediately. Problem is, the testing for a solid diagnostic test is several thousand dollars. I know if I take the paperwork to Dr. M he will still dismiss it and won't order the tests, and I can't afford them out of pocket so I'm in limbo. He doesn't care. All I can do is try and if he won't I'll try switching docs again. His demeanor is like he really doesn't care. Like his patients are just cattle, numbers coming through, and the more times he can get us to come in before he has to really try to do something, the more money in his pocket. And even then he draws it out and is super vague and dismissive when he does get results. I went on to the insurance website for some of my results once and he hasn't even told me much at all. I had to ask the other doc who explained it to me and told me what I should do. Dr. M had left all of that out. Dr. Martinez seems like he hates his job or he's just very unhappy doing it. Or maybe hates his patients. I don't know. But sadly, all the doctors my insurance covers are similar. It's kind of a joke. read more

I'm appalled by these reviews from other people it has now been about 8 years that Dr. Martinez has been my primary and he's a saving Grace. To every other Doctor your just a number. Dr. Martinez is the only one left that cares about his patients. My anxiety disorder got so out of hand I ended up in his office and Dr. Peterson was there luckily when Dr. Martinez was gone and he's equally as compassionate. Being in Real Estate and having a very dysfunctional family Dr. Martinez has been there to listen and help and do everything he can to help me. read more

Please save your self time and headaches. This office is totally disorganized, unprofessional, and never have all the supplies they need. Dr Martinez doesn't take even a quick peak at your medical record before your appointment so he wastes time on irrelevant questions, they never answer on time for refills, I had waited weeks for a non controlled medication for migraine and they want me to go every time for an appointment, they just want more money for a lacking service. Last year they told me I had a physical available Even though I knew it was not true, they made me go anyway to refill my migraine medication and they did a lot of other exams like an EG even though I didn't need it, and then I got all the bills because they lied and I didn't have an extra physical available. take your money to a good doctor with an efficient and effective stuff, so, look elsewhere. read more

Dr. Martinez seems like a nice guy, but his office is dirty and the whole office staff is incompetent at best. I work in the medical field and I'm shocked that an office is run in the way I have witnessed. Save your time and pick another doctor. read more

Recently we switched from Kaiser to blue shield. One day I sudden lost my hearing. I went to the emergency at Sutter in Carmichael, CA (That was another Nightmare) But I had a Ct scan,blood work and chest x-ray to rule heart attack and stroke out. I had to make an appointment in order to have my scan read so blue shield CHOSE Dr. Martinez. First of all staff is very young Too young they were sweet but I feel they need a lot to learn. The doctor himself was sick. nothing was ready for him to see about my CT scan.they did finally find my CT scan and said everything was fine.he heard my story and prescribed me Zertec and flonase for my sudden hearing loss I was also having ringing in my ear dizziness and trouble walking without balance. I trusted he knew better than me. @ days went by and I called to request AN ears nose and throat specialist no repose. I called every other day and finally I got one of the nurses to tell me "oh yeah that referral was sent a week ago" no-one told me. Then since they are soooo busy she said please call later and ill have the lady talk to you. I called back several time to find out she never sent the referral to the specialist. all in all it took 3 weeks to get-the referral and another 3 weeks to see specialist so 6 weeks have gone by to have the specialist tell me this was a time sensitive matter. had I come in with in the 1st 4 weeks of my sudden hearing lose I could have had my hearing restored. @#$%^&#$%^ is all i can say. Because of Dr. Martinez miss diagnosis I now have sever hearing loss in one ear..All this could have been avoided had he gave me a referral in the 1st place. I am switching doctors!!!!!! read more

First time visiting this office. Great staff. Great Dr. very knowledgeable and seemed to genuinely care. Took his time to listen to my concerns so I will be coming back. read more

Save your time and look for another office!! First of all, before I can even get to the doctor, I will address the office staff itself. My husband has been a patient in this office pretty much his whole life. Dr.Martinez bought the practice from Dr.Jon Dresser I believe about 5 years ago. Since then, this office has been a nightmare!! He throws pills at you, over packs his schedule, doesn't really listen to the patient and/or just isn't well enough trained. My husband saw him for a shoulder problem for about 4 yrs., just kept giving him injections. We switched doctors, had an seat, MRI and appointment with a specialist in 1 week. Now has since had surgery and full recovered, no need for injections or pills!! Not to mention EVERY appointment for schedule you wait a minimum of 1 hour. Find yourself better care like my family was fortunate to do. read more

My review is similar to the one before me. As a new patient waiting for nearly an hour, I had plenty of time to observe how old everything was in the waiting room with paint peeling on the doors and filthy woodwork. It appears this place has never been cleaned properly or painted in the 30 years it has been open. Finally I get into an exam room. After the very inexperienced clerk takes about 30 min to enter all of my information into a laptop from the 10 or 12 forms I had just filled out, it takes the doctor another 15 min or so to come in to the exam room. He spends time reviewing the forms and my prescription requirements. Needless to say one of them is an opioid for pain. Another fiasco, for another time. The exam room has an awful odor. It smells like mold. I have chronic asthma and bronchitis that is triggered by mold and moisture. But thinking that a Doctor's office would be the last place one would find mold, I ignored it. Within an 1 hour after leaving his office and I came down with both bronchitis and asthma. Needless to say I will be changing doctors. read more

I was told Dr. Martinez was my primary care physician when I switched insurance. I was able to set up an appointment fairly quickly, which was nice. The office is a 30-minute drive from where I live, which is not very convenient.. especially since my previous doctor was only a 2-minute drive from my house. My first impression of the office was that it was dirty and disorganized. I waited a significant amount of time before the lady at the window helped me. My appointment was at 8:30am and I was not seen until 9:15am. Dr. Martinez himself isn't terrible. He talked fast, asked a lot of questions, but overall was pretty efficient. He doesn't have the most welcoming demeanor.. at least not in my experience. I had two more appointments after this. Both times I made them for early morning. Both times I was on time but had to wait over 30 minutes to be seen. My actual visits with Dr. Martinez were shorter than the wait time. One of my appointments was at 8:30am and I arrived promptly at 8:30am. The person who had an appointment at 8:00am didn't show up until around 8:35am. Dr. Martinez still took this patient back first and made me wait... even though I was on time for my appointment. I definitely felt like the person who was late should have had to wait until after my appointment, which was under 15 minutes all together. Fast forward to today. I have moved even further away, so I am switching doctors to a location closer to my house. I have an outstanding appointment with Dr. Martinez on Wednesday. I call on Saturday when the office is closed and their answering service answered. I talked to the representative and canceled my appointment. I requested a follow up from the office to confirm they received it. I want to be sure since there is a $50 fee for missed appointments. On Sunday I received an appointment reminder email. I wasn't too worried as I figured these are automated and their office is closed on weekends. I call again Monday morning after the actual office is scheduled to be open (8:30am). Again I get the answering service. This representative informs me that she isn't sure why they aren't answering the office phone yet and to try again later. At 9:00am I get a text message appointment reminder. I call again around 11:00am and no one answers and the mailbox is full. This is unprofessional and frustrating. I'm so happy I will no longer have to deal with this. I do not recommend this office to anyone. read more

Staff is completely disorganized. You will wait at least 30 mins to two hours past your appt. time. Dr. Martinez is alright. I switched Drs. read more

When it come to patient care, Dr. Martinez is absolutely the doctor to go to but I don't really know why he has a bad luck getting polite front desk assistant. So I went to see Dr. Martinez and he gave me some prescription the front desk ask me," Do you have a pharmacy you usually go?" I said," No Please send it to the nearest walmart in carmichael. She said,"ok I'll send it to the nearest walmart pharmacy in your area."Then I waited 2 days and I did not recieve a call from any pharmacy for me to pickup. I suspect the assistant did not do her job properly. What if a very sick peron needs that medication?! read more

I must respectfully disagree with the other reviewer. I adore Dr. Martinez's front desk staff! They have always been super friendly and on top of things! I love them! read more

By far the best general doctor I have had. Really takes the time to help you not just get you in and out! Generally accepting new patients. Great guy I recommend him highly!!! read more

Worst office to deal with. The staff is not trained properly and doesn't know what they are doing. Dr. Martinez himself is not very knowledgeable. Wait is over an hour and nobody else is there. Do not choose this physician... Miss diagnosis's! read more

I have seen how professional and friendly everyone is here. The whole staff is awesome! Dr. Martinez is a caring physician with a lot of experience and treats his patients with respect and dignity. He is very friendly and easy to talk to. I highly recommend this office for a great experience. read more

Dr. Martinez runs a practice and a medical spa. He and his medical spa took more than a thousand dollars from me to provide services, but later closed the spa except for Wednesdays. I cannot go on Wednesdays -- I work and take care of my kids after work. Carmen, the office manager of the practice, told me three weeks ago that she would give me a refund of my remaining visits. I keep calling for the status of my refund, but she will not return my calls. The two times she talked to me, she blew me off with a rude attitude. The only time Dr. Martinez assisted me, he seemed kind. But, he owes me a refund, and I cannot get his office staff to give me the refund or let me talk to him about it. read more