1. Gibson Robert DDS PC

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Washington, UT

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Gibson Robert DDS PC

4.2 (5 reviews)

Services - Gibson Robert DDS PC

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Hurricane Dental Group

Hurricane Dental Group

4.4(7 reviews)
8.1 mi

We have been going to Dr. Elkington for years. I was very happy with him as a dentist but my…read moreopinion has just changed. My husband was to have a crown put on tomorrow. He has had a sore tooth for over a month , but we had to wait for our insurance to pre-authorize the crown. We get a call today that they never got a pre-authorization. I called our insurance and they never received a prior authorization request. The dentist office said it was a technical glitch. Now, they want us to wait another 30 days or come in and have it fixed and hope the insurance covers it. During my conversation first with Jessica, the comment was made that this is a "courtesy that they do for us", but it is our responsibility to contact our insurance company for payment. I have never heard of this before for dental insurance. I asked Dr. Elkington to call when he had a moment. I just got his call and he came on very defensive from the go. I was trying to say, that my husband should not have to wait another 30 days for a crown and he said then come in. If insurance denies it, you will have to pay. I can't see why they would deny it, when his tooth is cracked. Patient care should not be about the bill and more about the pain in the tooth. I was shocked at how he was acting. I mentioned that I never was rude, when I drove down from an hour away and my appointment was cancelled, (due to an emergency in his office). His comment "well next time my worker has a stroke...I will make sure to call you first." Very unnecessary and so unprofessional.

Came in for a cleaning and to try them out. Office is clean and looks to be well equipped. Very…read morefriendly staff. My hygienist was efficient and cleaned my teeth without a struggle. Had x-rays and pictures. Very thorough job. Dr was also very friendly. Total package here. Will be back. Would recommend.

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Hurricane Dental Group - Providing quality dental care for patients of all ages

Providing quality dental care for patients of all ages

Hurricane Dental Group
Hurricane Dental Group

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Plumb Dental

Plumb Dental

4.0(21 reviews)
8.9 mi

I went to Plumb dental a bit back for the reason it advertised as a affordable solution for my…read moredental needs. My first visit was for some urgent care. I had some X-ray done on my teeth and it showed I had an abscessed tooth which I already knew. After numbing me up real good the so called dentist pulled the wrong tooth and was going to send me on my way. After communicating with him the mistake he was going to put me off for a couple of weeks. I was desperate and wasn't going for it so the so called dentist (Workman) agreed to pull the correct one (excruciating pain) so all was well except I guess the loss of a perfectly good tooth. (Sarcasm) So I figured they would make it right in the follow up visit. Well the follow up visit was just a consultation+ they wanted a $1000.00 retainer I guess you would call it. I still had in mind affordable/ not! Come to find out it was a $50,000 job they wanted to do. I told them that wasn't going to happen and they re- worked there figures and came up with $30,000. I was going to go ahead until I did some homework and found out they were way overcharging for what they were going to do. When I tried to back out they kept my $1000 and good tooth they pulled. I feel I should get a refund and the lose of a perfectly good tooth. I am considering legal action and would just hope they would do what is right and refund my $1000 + $500 or so for the lose of my good tooth and and the money they charged me for mistakenly pulling it. Warning! Don't trust your teeth or your pocket book with this so called affordable dental practice.

The service by the dentist was really good. But when I received my bill I saw I was charged the…read morefull amount and was told my insurance was out of network. My wife and son had gone to them a year before and they were in network. When I called to see what had happened I was told that they no longer accepted that insurance, but when I asked why I wasn't told that when I went in the response was "yeah we should have checked that. Sorry for the inconvenience." As I continued to try and see if there was something we could do due to the mistake on their end all I ever got in response was "sorry for the mistake." Very unhelpful and unprofessional.

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Plumb Dental
Plumb Dental
Plumb Dental

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Gibson Robert DDS PC - dentists - Updated October 2026

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