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Giant Eagle

3.7 (7 reviews)
Closed 7:00 am - 9:00 pm

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15 years ago

My friends work here, one is a butcher, the other works in the cooler, The girl that works in the little deli is super cute

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Akron Health Mart Pharmacy

Akron Health Mart Pharmacy

(2 reviews)

Worst pharmacy in town, in my opinion. My mom was getting…read moreher prescriptions from here. I asked that I be able to pick up her meds, rather than wait around all day for a delivery. When I did go pick up her meds, the staff were unfriendly and seemed annoyed that I'd come to get the meds rather than have them delivered. 2 months ago, they sent her a text that they had planned to deliver her meds that day (not sure why they ignored my request to pick them up) but had only discovered that day that she needed refills, so her delivery would be delayed for 5 days. No apology, no offer of emergency meds to cover her, I guess she was just supposed to keep her blood pressure down with the power of her mind. Last month, again they ignored my request to not have her meds delivered and sent her a text that the delivery was on its way. No one showed up. She called the next day to ask where her meds were and they said they would be delivered the following week. Again, no apology, no emergency meds. I'd had enough and went to another pharmacy to transfer her prescriptions. The new pharmacy called me and said that Akron Health Mart Pharmacy had actually refused to allow the transfer until I called to tell them why. So, I did. She's now with the new pharmacy and we are so glad to be done with these folks. Please, save yourself the headache and go anywhere else.

I love this pharmacy. You aren't just a number to these people. They know your name they ask about…read moreyour family, they honestly care.

Walgreens

Walgreens

(7 reviews)

$$

Great customer service here! Completely impressed with the customer service on the phone, in the…read morestore, and in the drive thru pharmacy. Thank you for being patient and kind.

I attempted to purchase some wine at the Kent Walgreens. When the manager rang it up, he asked for…read moremy id, so I gave it to him. He then scanned it and proceeded to ask the girl in front of me for her id as well because I was talking to her and it appeared to him that she was "with" me because we were talking. He then refused to sell me the wine, which is ludicrous because the girl in front of me had nothing to do with my transaction and never touched the wine. I argued politely and he told me that it is the law that they id everyone who is "with" the person who is buying alcohol. I have read over the alcohol laws in Ohio and there is ABSOLUTELY no law of that nature. Regardless of whether that girl was "with" me or not, the store should not have any right to demand her id if she is not paying for or touching the alcohol. It might be a Walgreens policy (or the policy of that particular employee) - however the employee felt the need to lie to me and say it is the law. I have never had this problem in the past and have bought alcohol hundreds of times at hundreds of different establishments. I can only imagine that this store doesn't refuse to sell alcohol to any customer who walks in the store with their child. That being the case, I feel that I was unfairly discriminated against. I will not be ever purchasing another item from Walgreens again and I will encourage anyone I know to do the same.

CVS Pharmacy

CVS Pharmacy

(16 reviews)

$

Look, I hate writing bad reviews, people and places have bad days...BUT THIS is the worst Pharmacy…read moreI have ever been to. Every month for the last year they have screwed up my BP script and I have finally lost my patience. Walgreens is accross the street, thats where my meds will be from now on. P.S. - Atleast act like you care!!!

The absolute worst customer service in the history of customer service!!!!. First, they filled the…read moreprescription incorrectly... Which is alarming considering it is prescription medicine and they're apparently just doling out Lord knows what! When I called to inform them of the mistake, I was transferred to the pharmacy and the phone rang for 20 minutes. I hung up and called back and went through a 10 minute wait attempting to get a manager. I eventually got through to a manager and was told "All I can do is transfer you to the pharmacy, you'll just have to wait". That was tough to take, but the fact that she used a tone similar to a teenage girl who didn't get her way was quite infuriating. I called back and sat on hold with the pharmacy for another 20 minutes before they just cut the call off. So here I sit with prescription medicine that is incorrect. I will have to drive into the store and will most likely be told that they don't have the correct medicine. I usually deal with the CVS on route 303 in Streetsboro, I've never had a problem there. Actually, the employees at the CVS in Streetsboro are professional and courteous. The Kent CVS store is shockingly incompetent and rude, But at least they make up for it by not servicing the customer.

Giant Eagle - drugstores - Updated May 2026

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