I had a great experience. Was having trouble charging phone and thought I would need new port…read more Associate cleaned out my phone at no charge and was friendly.

If I could give 0 stars I would. I ordered a new battery for my $1200 Samsung tablet. When I…read moredropped it off, the tech warned me that because of the way he had to disassemble the device, the screen may crack. Because I had no other choice, I went ahead. He replaced the battery, the screen didn't crack...but he fried the motherboard. The tablet no longer turns on and the screen briefly flickers. No explanation, just a "Sorry man" and was told he could replace the screen for $500. Unexceptable service.

Went in to troubleshoot a problem with my PC camera. Jordan made the time to walk through the…read moreissues with me and resolve the problem. The service fee was fair. This is now my go-to place for computer fixes in Kingston.

I attended this location to have my Macbook Pro 2017 fixed. There was chocolate milk spilled inside…read morethe case and screen. The tech performed a liquid cleaning and got it working again. It was some of the best service I ever experienced. Would come back again.

Called yesterday and they came the very next day, 9am to fix my washer that wasn't draining…read more Repair man was friendly and personable. Showed me what the problem was and explained how to prevent it from happening again. Explained what he did to fix the problem, didn't try to upsell me on parts. Tested the washer, found a small leak and fixed that as well all for the minimum service fee ($79.95 +tax). Would call again if we have any further appliance issues!

Recently had an occasion to get a new Samsung S24 Ultra at Virgin Plus Kingston. Shawn, Zac, David…read morewent out of their way to make sure I was satisfied with my purchase and really helped me out. If you want professional quality service this is the place to go, Ted Andress

I had one of the best customer experiences dealing with Chris while purchasing my new Sidewinder…read moreboots. He ensured I had a perfect comfortable fit. Not only was he knowledgeable about the boot but he was able to sell me a product to prolong the life of my boot without it feel like he was pushing it on me. The boots I purchased are fantastic quality at a great price so I doubt I'll need another pair soon but when I do, I'll be in to see Chris!

Easy to book an appt. Friendly and apprachable staff . Booked for nose piercing apptread more

Pretty sad they hide my review under google so no one sees it and blocked my email on google so I…read morecouldn't post my review again after they responded to it shows even more what kind of people they are that's why they have a 5 star rating on google cause they hide/block the bad reviews from everyone but to their response and people will eventually see for themselves their true colours when it comes to not backing their work and how they lie.... To their response on google rating you're so full of it the emails back and forth that you're going on about were about the tattoo's I got done with Yous and paid for and the demand was to fix my tattoo line that you messed up on and you won't honour your work at all and no your policy is made up and not reasonable at all the work should be backed up and fixed so no Karen/Derek you didn't try to work with me at all but in fact lied and said I had my free fix up on my grandparents tattoo when I didn't you're all about the money and not the costumer plain and simple so no I don't recommend yous at all and blaming me in an email for your messed up line is a low so no it wasn't cause of my meds or not taking care of the tattoo it was your mess up not mine and if you were so concerned about my meds and health why did you tattoo me and pocket my money pretty fast???? And not just one tattoo but with two of them I will tell you why cause you're all about the money not the costumer by the way i will find another tattoo place that does back their work and can actually do fine line tattooing not someone like you that can't do a line properly and is all about the money!!!!! I will be telling people I know or that ask about your business to Avoid your place if you want honest people that back their work!!!!!! If I could give this business no stars I would. Not impressed i got two tattoos done from them with Derek and added to my memorial tattoo with Hannah that works there I paid for all my services with them. I have receipts to back everything and not once did I ever get one free touch up service with them for any of the two tattoo's I received from them. They don't back their work they do, they lie and say when you need a touch up that you used your 1 free complimentary touch up service with them or make up a 6 month policy or blame you for their f*ck up and that you need to pay derek 150 to get a touch up. This business is shady and I will never use their services again or my family use them and I will never recommend them. They also like to ignore your emails when they know they're lying and can't back what they're claiming, well Karen, Feb 3 I paid for my second tattoo with derek, by not getting a free complimentary service with Derek shows how much you lie. So if you want a tattoo, go somewhere else that backs their work when it needs a touch up, not a shady business that they have running all about money. This is the touch up I need on my memorial tattoo that Derek did; a little line fixed, and they are wanting 150 plus hst for and won't honour their 1 time free complimentary service and back their work but saying I already used it when I never used anything for touch ups nothing but liars and don't back anything they do in tattoos their all about money not the customer! Avoid them at all cost they don't back their work!

We had a whole home generator installed and DM Shaver did a great job. They worked long and hard…read moreand had it all installed in 1 day. They did an excellent job. The workers were all very professional. Anything they had to dig up to install lines they put back the way it was. They cleaned everything up when they were finished. This was a huge job and we were very satisfied with the finished result. If you are going to get a generator system I would highly recommend DM Shaver for the job.

The guy came and went in 6 minutes. 160 dollars. We needed a new washer. Asked if they offered…read morediscounts on new washers, given that we'd just paid essentially 27 dollars a MINUTE for him to show up and essentially tell us that he couldn't fix our issue....He said owner doesn't offer discounts to customers, so they lost out on a thousand dollar sale.... So, absolutely no advantage to dealing with these guys if you will need to replace your appliances... 5 stars for the service guys, NO stars for the owner, so 2.5 stars overall...The only reason I'm glad I dealt with these guys (who USED to be great) is that I now know who NOT to call in the future... Note to owner; don't lose dollars to save dimes...

These people are knowledgable in this field and have been super helpful whenever i have called or…read morebeen to thier shop. highly recommended