Very professional. He takes his time and explains matters in a very clear manner.read more

Am looking for a new dr. s soon as I can find one I'm out of this place. Gaverick was so rude to me…read morewhen I saw him the first time I complained to the staff and he apologized the next tie, but he is an arrogant ass. Kratz is ok if you are looking for someone to just toss pills at you but he seems very unconcerned about taking initiative as a doctor to help with the many medical issues I have. As far as the staff, I wonder how many people know that when you call you are not even calling the office but an outside call center. You can not reach the actual office. There have been numerous mix ups in my medication and scheduled appointments due to this. I have requested a meeting with the office manager three times and have never heard back. To get a prescription refill they have signs asking you t call in 24 hours ahead of time but they will tell you when you call it could take 48 hours. I have waited over five days waiting for a prescription to be refilled before. They absolutely will not accept walk ins. My son has been sick with a chest thing for over a week and we tried to cal to make an appt. We were put on hold for forty five minutes and just hung up and went there. They would not see him even for a minute. We ended up taking him to the hospital. I have been to many doctors and specialists over the ears due to diabetes, fibromyalgia and an immunity disorder and have never in my life seen an office who is so incompetent in my life. Not on would I not recommend it, I would actually tell people to avoid the place

This practice is now called Wellspan Family Medicine Herrs Ridge. I have been going to this…read morepractice for 20 years, and I will never go back again. I recently moved out of the area but I haven't changed PCPs yet so I decided to make the hour drive to the office because I urgently needed to see a doctor before leaving for an international trip. Due to traffic I was running a few minutes late, which I called to inform them. They very rudely said over the phone that they have a 5 minute late policy. I arrived exactly 7 minutes late and the doctor refused to see me (after I begged the office staff to check before turning me away). I informed them I drove from an hour away and there was rush hour traffic, and that I was leaving the country in 3 days. There was not a single other person in the waiting room. I could understand if they were extremely busy, but they were not at all. They were extremely rude, and didn't seem to care about me as a patient whatsoever. I wouldn't return to this office if my life depended on it.

I cannot recommend this office and particularly Dr. Flaherty enough! My family and I recently…read morerelocated from California where we had excellent pediatric care through UCLA. Dr Flaherty exceeded my expectations. She is warm, friendly, knowledgeable and took more time with my self and my 5 1/2-year-old son than any doctor we've ever seen. Her sincere concern and commitment is exceptional and I feel so very lucky to that my son is in her care.

I recently moved to pa, heard great things about this place. I filled out all the paperwork had my…read moreinsurance info, old dr info, address, phone numbers, fax, emails etc. 'Ma'am you also have to fill this out for us to request your sons medical records from your old dr.' Ok i said i have all that info and his 2 sets if shot records on me atm. (Im wanting to get his 6month old shots done) ok we will fax them to have them mail us his records it should take about 2 weeks, youll have to wait untill we get it before you can make an actual appointment. I ask, mail it? why not have them fax it to you that would be so much faster. 'Its too expensive to do that' (2 sets of shots and a cold visit doesnt seem to me like lots of money.) I said bill my insurance or ill pay for it. (Im thinking ok ill spend like 20 bucks max) 'oh no, youll just have to keep calling us to see if its shown up yet or not.' I ask really?is this a joke. ' no its not a joke we dont fax requests for information to our office its too costly' I left saying ok i guess. I call about a week and a half later thinking to myself, when ive mailed things here its taken 3-4 days. It should be there by now. I call the office. ' no its not shown up yet, you should call and ask if they got our request or if theyve sent it.' I said, i dont need to know medical history to give shots. There is vaccine clinics i can go to instead. Plus they wont release that information to me any ways im not a drs office. She says to me oh then you might have to come fill out the request form then if its not here by next week. It never came, i made an appt for my son the next day in the shopping center a few miles away. They didnt care if his records didnt fax to them by his appt date. My shot records was good enough for them because his drs office info was all written in it.

My father had become ill with a rather sudden case of pneumonia, so it was off to Gettysburg that…read morewe had to rush. They've helped us out now a few times given ongoing problems as parents get a bit older. Overall, a great staff here, super helpful. A small heads up, it's bitter cold in their ER waiting room.

Do not go to this hospital if you value your life!! The ER…read moreis staffed with Doctors that obviously do not care about solving problems they just throw all kinds of lab work and diagnostic tests and hope something sticks. They have NO clinical or critical thinking skills. And they plop very ill patients in the waiting room for HOURS so they don't have to turnover a room. Lazy. HIPPA and Patients Bill of Rights totally violated. There's so much but here's the highlights: 8/14/2026 I was there for chest pressure & pain, coughing and a large hiatal hernia that rendered my stomach almost completely in my chest pressing against my heart and lungs. Also putting pressure on my great vessels (aorta/ IVC). The doctor ignored an abnormal ECG and lab work that was grossly abnormal. They didn't consider me an "emergency". My family was mortified and felt helpless. Drs. Fraley and Sandlin were horrible. They were patronizing and told me:"It's JUST a hernia." My primary care said: "Yeah, they really need to improve." ALSO, Fraley put down that I left after getting pain meds. Insinuating that I was a drug seeker to cover her ass. I was 30 years on the clinical floor. I'm not the one to mess with. DO NOT GO TO GETTYSBURG HOSPITAL!!

Very kind personality, and always patient with questions or concerns during office visits. Highly…read morerecommended.

Very nice and friendly staff and excellent physician that did my nose surgery. I am absolutely…read morepleased with them and would highly recommend them!