Alan Williamson should not be in a customer facing role. He takes any and all complaints personally…read moreand is unable to empathise with clients. His ability to manage a building is questionable as well - others have mentioned botched repairs, organising roof repairs in November in Manchester and being surprised/angry when tenant complain about leaks is telling of his ability to plan ahead. If he does see or reply to this, he will undoubtedly mention the very positive feedback he receives. I have yet to hear a single positive opinion from either tenant or leaseholders.

Regalty Estates …read more Use this company if you want an utter clown like Alan Williamson to manage your apartment block. Bodged repairs .... fobbed off and of course rude replies from staff come as standard for the service you pay monthly. They've take your service charge and pocket it whilst letting your flats go to ruin . A disgrace of a person and i'm not sure how you are a director ..... a clown college might be a better environment for you to direct Alan as your skills are at about this level .

We live in a building managed by Premier Estates. In theory, they manage all the communal areas in…read moreour building, and we've been given their contact details should any issues occur. We have this ridiculous situation whereby we pre-pay for our electricity on a meter that is located near the entrance to the building. However, this garage is locked most of the time apart from between 9am and midday every morning. But me and my girlfriend are usually at work at this time, making it really difficult to get access to the garage and the electricity meter. It's actually illegal to not be able to access your electricity meter at any point day or night. We've contacted Premier Estates about this, but they've really not been at all helpful, and haven't done anything about this on our behalf.

The estate we live on is managed by Premier Estates. We are certain that this estate, left to its…read moreown devices, would be run down and in complete disarray if it were not for Premier Estates managing it. The whole site is taken care of, not only by maintenance, but the green areas are well maintained. Some residents vehicles are parked in areas which are not permitted and this gets dealt with by Premier Estates as it states commercial vehicles are not permitted to be parked here. We really are impressed at the high level of communication they pass on to their customers in the news letters we receive on a regular basis. For the amount we pay monthly, we think the service Premier Estates provide is worth every penny. Mr & Mrs Miller