Suzele took great care of us, taught us more than we could have learned on our own, and brought us to wineries and food establishments that completely suited what we asked for. The sightseeing and conversation were also wonderful! Thanks for sharing your expertise! M and A read more

See all

Suzele was a nice find as a guide to the Alsace area. We joined our other members of our traveling group for a lunch and wine tasting and Suzele was flexible to allow us to join them. And both before and after led us to cute towns sharing the history of them. She also took us to a winery and helped us compare to the previous tasting. We thoroughly enjoyed our time with her! read more

What an amazing day. Suzele has a vast knowledge of the wines and food of the region. She also provided tours of the wonderful small villages. She took us to places not on the typical tours. We had pastries, an absolutely amazing lunch, and drank incredible wines from region. Suzele picked us up at our hotel when she said, and was wonderful to us. We couldn't have asked for a better custom tour. I don't write a lot of reviews on Yelp. This one I had to write. read more

See all

I just read the one-star review posted from last December, and find it hard to believe that we are talking about the same person, as our experience with Suzelle was the complete opposite. My suspicion is that the issue was largely on the side of her guests and their attitudes. She was very responsive from the beginning to end, and did a great job at really digging into our areas of interest/priorities and delivered a day fully customized to our specific and niche wants. Beyond just wine tasting, we were also very interested in finding backroad photography opportunities and she delivered the perfect balance of both. She took us to some amazing vantage points that we never would have discovered on our own. She was also extremely patient with allowing us all the time we needed to get all of the photos that we wanted, and we are a group that goes overboard here. She also easily adjusted to requests made on the fly, day-of. And instead of shortening our time spent elsewhere to accommodate them, she was willing to spend longer with us to get everything in so that no experience was compromised. In fact, she also presented us with additional options along the way back that she thought might enhance our day even if it meant that more time devoted to our experience beyond her commitment. We gave her a long list of food allergies to work around for lunch, which were not very compatible with the food of the region and she knew the restaurants that could accommodate our high maintenance needs and had great recommendations of what to choose from our available options. She was very diligent in making sure the wait staff knew exactly what ingredients had to be avoided. Food is one of her passions, and we benefited from it that day, and later on our own in selecting meals elsewhere. While we had asked that our itinerary not be built around learning the history of the region as that's not how we wanted to spend our time, we did want to learn as much as possible during the drives in between places, and found her to be very knowledgable about the area and had fascinating tidbits to share, often proactively and often in response to specific questions. We didn't ask her anything that she didn't have something interesting to share. I have a poor attention span and she managed to hold it, which is rare for tour guides to be able to do, to say the least. It is common and to be expected that a tour guide will take you to wineries that they know well and are connected to. I have yet to experience otherwise, at least. But the two wineries that she took us too were great, both in terms of the wines we tasted and the white-glove treatment we were given by the Sommeliers. It was clear that she could have run the tastings by herself being just as thorough and knowledgable as they were about the wines and the history of the region, but they worked in tandem to make sure we got the most of the time spent at each and felt special. While we knew going in from other sources that it was the expectation that you buy wine, there was no pressure applied or felt to do so at all, let alone to buy at a certain volume. Though I'm sure that was also a matter of trust. :) We found her personally easy to engage with as well, and enjoyed learning about her own personal history and experience living in the region. Overall, I had been in charge of finding a tour guide for the day, and ended up looking really good in the eyes of my friends. Both said she and the day far exceeded their expectations, and I have their full trust to take charge of this again for future trips together. :) Thanks Suzelle! read more

We spent two days in Alsace with Suzele. The first day was spent visiting the area our family had come from. With her help we even found a house we believe a family member built and lived in. Her knowledge of the area and it's history is excellent. The second day was pure fun sightseeing and wine tasting. Suzele was fun to be with. Good company, excellent knowledge and a good value. read more

Suzele was rude, snobbish, disorganized and unprofessional. The tour was the worst I've been on - worse than free tours (which are quite good actually). She refused to answer questions, respond to emails in a timely manner, give us an itinerary, etc. She was not very knowledgeable and took us to very few places that she 'winged' and didn't actually plan in advance (all but one - a winery at which she works and gets kickbacks. And by the way she told us in advance that we would have to buy wine there, which is obvious! But didn't have to be mentioned again and again to us). She was silent the majority of the tour and didn't give us good history or stories like other tour guides do. At lunch, she insisted we pay for her meal. She then took us to places she needed to run errands at - and we had to wait for her while she was in line. And at the end, she refused to drop us at our hotel on time and insisted on parking and walking us there in a gesture that wasn't actually kind but was done to get payment in cash, and when we said we'd like to paypal her, rather than arrange that with us she stormed out and said 'I wish you told me that earlier.' It was the rudest thing we had ever seen. Suzele had also refused to give us a time we'd return to our hotel because of 'traffic,' of which there was none on every road we drove on. Don't be fooled by her blog - Suzele is inexperienced, unprofessional, unkind, and not worth a day lost on a 'tour' (if you can call it that) with her. read more

My wife and I went on a wine tour in Alsace with Suzele. She taught us all about terroir, pointing out from the car the areas where certain wine grapes are grown... then explaining the different soils in those areas and we tasted the difference in each wine. It was amazing! She also brought us to little medieval towns and we ate regional cuisine at restaurants that you won't find in a guide book. Suzele knows the area intimately. She's an Alsace expert. I would highly suggest anyone interested in checking out the Alsace region find Suzele at getalsaced.com and book a tour! And if you aren't interested in Alsace, I suggest you get interested. read more

My wife and I and another couple hired Suzele for a two day wine and scenery tour of Alsace. The two days spent with her were spectacular! We are experienced wine collectors, and along with our friends, we visited the Alsace region for the first time. Suzele and I discussed our expectations in advance of our trip. Her itinerary covered two exceptional wineries per day and tours of scenic area villages. We found her wine expertise to be vast and impressive and her knowledge of the area and its history to be "top notch". The four wine tastings featured a wide range of the various Alsatian varietals. The village tours were picturesque and had virtually no tourists - just what we wanted. I highly recommend Suzele as a professional tour guide, no matter your level of wine experience, as she will tailor an appropriate tour that will exceed your expeditions. Looking back at our recent experience with Suzele, I now wish we had booked a three day tour. She is that good! read more

A group of four of us immensely enjoyed our tour with Suzele. We travel extensively. I rank this in the top five tours we have ever taken. We spent two days with her exploring unique wineries and villages off the typical well tour traveled roads. We had planned to rent a car for one day. No need. We cancelled that plan. Suzele already navigated the alleys of remote villages. We ordered a number of cases of special wine hard to find outside the Alsace region. Very easy. Wish we got more. The other couple with us had vast experience with wine. We were not near their level. Yet Suzele guided us through such that we all learned something new. There are some 800 wineries in the region. The history and traditions were fascinating. There are so many stone formations the vines grow through. Each winery had such distinctive tastes. The wineries had up to 8 samples. No worry only two visits per day. read more

My husband and I went on a back roads tour through the villages of the Alsace region with Suzele the end of May 2019. She picked us up at our hotel at 9:30am and dropped us off at 6:30pm at the restaurant of our choice. She was knowledgeable, competent, and pleasant. Her tour was one of the highlights of our 3 weeks in France and Switzerland. We've experienced many tour guides throughout our 4 trips to Europe and Suzele ranks in the top tier. Thank you Suzele for a fabulous day!! read more

Hello, My name is Florian and I am the Sommelier and tasting room manager at Domaine Marcel Deiss in Alsace. I have known Suzele for many years because she comes to our winery with certain clients to taste some of the best wines of our production. Suzele is a very kind person who is incredibly knowledgeable about Alsace and especially its wines. It's the reason that she is one of the rare guides who we accept for wine tastings at the winery, and she is also one of the rare guides who can do a fully commented tasting of our wines without our help. For your information, the tasting that Suzele made for Mme Resham normally costs 50 euros per person, but because this person did not pay her, I didn't ask Suzele to pay us (and so indirectly it's also our winery that this person has cheated). In addition, I did ask Suzele to deliver some wines to one of my clients. The wines that she took from the domaine that day were in no form at all a gift or a bonus for bringing clients to the domaine. We really do not need this sort of service because we are well known in the world of wine. And we certainly do not need tourists who expect everything without paying for it. It's an attitude that is more and more common unfortunately and encourages more and more the better domaines to refuse tastings to tourists. I will not say much more, but I can recommend GetAlsaced for your visits to Alsace, especially if you are interested in the wines of Alsace. Sincerely, Florian Mercandelli Sommelier and Tasting Room Manager, Marcel Deiss read more

I spent a wonderful day with Suzele. She provided interesting details of local history and showed me many interesting villages and pointed out their key features. Lunch was a highlight as was seeing so many storks! read more