amazing time and staff was very supportive and attentive. kids loved it.............................. read more

Had a birthday party for my newly 5 year old. Kids all had a great time, adults were able to mix and mingle and keep an eye on the kids. Jets pizza was a hit with everyone, and the hopefully the kids will sleep like champions after running and bouncing for 2 hours. We brought the presents home to open, so as to maximize the jump time for the kids. Staff was helpful and attentive. Would gladly attend or schedule another birthday party here. read more

While it might be a great experience for elementary school children, it is not for high school students or preschool children. High schooler was bored after a very short time. The youngest of our group played with foam blocks which were falling apart. He left sneezing, coughing and covered with a foam rubber dust. A shower did not remove all of the specks. Be careful letting your little ones play in that area. read more

Small, expensive and most importantly no where comfortable for parents and grandparents to sit and wait/supervise their children. They have freaking bleachers with shoe boxes in front of them so it impedes having a clear view of your children. They do have a uncomfortable wooden box against the wall maybe four adults can sit on if kids don't grab it first. Go to skyzone read more

Get Air Lexington - Parent sitting areas. - Trampoline Parks Near Me - Nicholasville, Kentucky

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My kids had a great time at this place today!! Great exercise as a family. Johanna was amazing! We will certainly be back again! read more

Get Air Lexington - My kids had a great time at this place today!! Great exercise as a family. Johanna was amazing! We will certainly be back again! - Trampoline Parks Near Me - Nicholasville, Kentucky

We visited during spring break, they had 2 staff members working and they were stressed out. I'm sure overworked and underpaid! The bathrooms needed cleaning and restocking additional staff during the busy times especially. Don't think we will be back.but the kids did have a good time. read more

We're a bunch of charges I wasn't aware of when I booked party the room wasn't very updated had to ask for cups and plates more then once and they came in the middle of opening gifts to give me my bill the jumping part was good but the party room was super hot not decorated at all and really expensive for what we got. I paid close to 700 for like 10 kids to jump for literally 2 hours and they deff rush you out at the two hours. And I suppose they give you a jump one time gift at the end but it had a fairly short expiration date was very unorganized I'll use sky zone next time. read more

I walked in and right back out! From what I could see it wasn't worth the time and money. And I could see everything from the front door! It's SO SMALL! I was really disappointed because it's in a great area. I expected a lot bigger place. You'll be disappointed if you've been to other trampoline parks!! Evan (10 yr old brother) didn't want to stay there. So, we went to Sky Zone. We've been there before. read more

Awful place they lie they stole money from us and took hours to get a manager to call back to only withhold there name and info and hang up. Never bring your business to them read more

Last week, my husband and I were entrusted with a little red school bus and a handful of rowdy middle school kids. What did we do? We brought them here for some chaos and fun! Fortuntely, there was little chaos and a lot of fun! Get Air has is a brightly-painted building that has: - One large trampoline area with dozens of trampolines laid side by side for crazy jumping around, including a few along the wall on an incline. - A trampoline dodgeball court! - Four foam pits. One for jumping into, one for jumping up onto a rope and swinging into, and one for attempting to walk a tightrope contraption across. A fourth pit had a Jacobs ladder but it was removed at the time and my kids just jumped in there. There was a sign saying no more than one person in at a time but no one got yelled at... - A basketball hoop you can jump up to. - Separate trampoline and foam pit for small kids. - Party rooms upstairs. - Places to put all your shoes or.... - Lockers that cost fifty cents. - Bathrooms. They were a bit icky. - Snack counter with overpriced snacks and drinks. The things I didn't like about Get Air: - $12/hour for a jump or $20 for two hours. Sort of pricey. - You either have to purchase their socks or go barefoot. Your own socks aren't allowed because they're too slippery. I didn't want to buy socks so I ended up barefoot, which was OK, until you were walking around on the main floor without shoes. Icky. Ick, ick. But I guess you can try not to think about that... - You had to pay every time you opened your locker to retrieve something. Our group of kids had a blast. My husband ended the two hours drenched in sweat from endless dodgeball games. Clearly a great place for adults and kids to have fun -- if it's your kind of thing! I jumped around a bit and attempted the tightrope thing (which I promptly fell off of). I think I would have had more fun if the place wasn't packed. I was almost worried about safety because it seemed like there were too many people jumping around and collisions were inevitable. I know they have a wristband policy where your time expires depending on the wristband color, but do they limit the number of people jumping at a time? Not sure. Good times. Drop your worries and jump your heart out! read more

Walked right in and right back out. If you're not a little kid I wouldn't recommend. It is strictly for little kids & it is SUPER small! Don't wast your time. And the employees act like they don't want to be here! 0/10 read more

Not great. No where to sit comfortably while your kids jump. No food available except junk food and drinks were not cold. Not much exciting activities for the kids. Compared other trampoline parks we've gone too, it was below expectations . read more

Visiting from CA and looking for something fun to do inside as it's just too cold (11 degrees) to go to the parks this time of year. My mother suggested this jump park - and since my kids love other trampoline parks back home I thought it would be a great idea! Wrong. We drove 45 minutes (not a big deal) for a toddler time that was listed on their website. This time is specifically for younger kids. We we got there I saw many older kids jumping around and questioned them to find out that "Oh, we don't do that for these two weeks. They may be able to jump in the larger area but probably not." I get it - I do - but it should have been clearly stated on the website. Clearly we aren't just going to turn around after a 45 min drive. So, we paid the ridiculous price (coming from CA where everything is overpriced - that says a lot!) and went in. My girls were not allowed to jump together anywhere at the park - "Only one jumper at a time" - which made it difficult. They are find taking turns but prefer to do things together. Anytime I tried to help them do anything an employee would rush over and question, "Is everything okay?" Um, yep dude - I'm their mom and I'm just talking to my kids. We eventually meandered over to the toddler area - which is a very small area in the corner of the park. One of my girls really liked this area - the other one was frustrated about something and began to cry - again, immediately an employee rushed over and asked, "What's wrong?" I told him she was just tired and he continued, "Is she hurt? A broken bone?" Umm...no. This happened two more times (she was actually getting sick) and I was quite annoyed by the time we left. I appreciate that he was concerned - but when I tell you she's fine please accept that. The music being played was loud and not necessarily family friendly. The redeeming quality is that the cashier agreed to give us a refund when we left early. Neither of my kids were having fun and we were out in less than 45 minutes. read more

This place is meh. Not a fan over all. I makes it difficult when you have older children and younger children. They put the little ones in the corner with the smallest little area to jump and play & they are not allowed in the larger area. While I understand safety is key, it just makes it a challenge for the parents who have to sit in the area for the smaller ones while the older ones are not in view. Our son was injured in the foam pit. I was all the way across the room in the corner section with my younger child. I heard a cry didnt know where it was coming from. The cry turned into a louder cry almost a scream. I look for my son and seen him tangled in the ropes in the foam pit. No worker even noticed. As I was going over, a young employee finally realized something was going on but yet looked puzzled as to what he should do. He walked away from my son while still tangled in the ropes. I jumped in and tried to get him free from the ropes. It took a few minutes but I got him out. None of the employees asked if he was okay or even offered him an ice pack. I asked for one and was told that I couldnt have one for him unless I did a report. Really??? I told them that a report should be done reguardless. I feel the staff there needs better training on how to handle situations such as this and I also feel that the "toddler area" should be larger and the parents should be able to see their older children from the area since we have to be there with the smaller kids. I ended up taking my son to the doctor to make sure everything was okay. Thankfully nothing more than rope burn and some bruising. Needless to say, my kids will not go back. read more

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Super fun place to take your family to have some fit fun! Will surely wear you out! They offer 1 & 2 hour jump passes but an hour is enough. read more

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My family and I had an awesome time here. My family loves doing things together, but it's not always easy to find activities everyone enjoys, especially with the age difference in the kids (17, 11 & 8). The jump park is perfect! They were focused on safety but not overbearing. read more

Super fun especially the dodgeball section. But bring a towel and a change of clothes. It was my first time so maybe the AC was on the fritz but it was hot. They need to add some fans in the back. Pros: very fun, doing flips, little kids section, foam pits, hitting kids with dodge balls Cons: hot, not much air flow, a bit pricey I would give 5 star if it was not so hot inside read more

So much fun! Just don't think about all the other dirty feet on the trampolines or in the foam pit and go be a kid and have fun!!! Went with my brother, sis in law and their kids and had an amazing time. Let out your inner child, don't worry if you can't jump because with these trampolines you'll think you're a world class star. Go out and get air!!! read more

I was very offended that Get Air charged me $6 to watch my granddaughter jump after charging me $10 for her to jump. "Company policy" was their reason for the charge. In my opinion it was unnecessary and was taking advantage of the situation. Any time company policy is used to make decisions rather than allowing people to look at a given situation and make a rational decision is poor management. I WILL NOT BE BACK! read more

I wish I could give less than one star. This place is a complete joke. My son is 2, and all he was allowed to do was play in a couple small corners. When you tried to play with him you were jumped onto by employees saying that no more than 1 could be in a certain spot, and when he would try to walk and play on the big part in the middle we were jumped onto again. You cannot interact with your child at all. If you want to a kid friendly environment, then maybe put some thought into a more professional area for the smaller kids and not have the entire place open for them to watch. I can assure you I will not be back. read more

This place is GREAT! My kids love going here to jump! We always have a wonderful time! Friendly staff and clean environment! Definitely recommend, fun day for the entire family! read more

Great trampoline park with a lot of diversity. The kids really enjoyed the American Ninja style obstacle courses. People and kids there all seemed to have good play etiquette. read more

Kids love the place, but they're only concerned with the trampolines. There is a general lack of cleanliness throughout the facility. The bathrooms are gross, urine on men's room floor & people walking around in socks is a bad combo. Mop buckets shoved in the corner with filthy water in them, dust bunnies in corners of lobby area, etc. It's a great concept & people love the place, what's so hard about cleaning it up? read more

Was invited to this place for a birthday. Everyone has to take off their shoes so bring socks if you're an adult and you're wearing sandals. The kiddo enjoyed it but it was underwhelming to me. 4 stars because the party room was semi-bougie. read more

Never again. I take my son to all places like this. This one has way to many rules and overpriced. The employees did nothing but argue the entire time. Yelling at each other across the building. read more

DO NOT go to this location. The manager insults customers, continuously treats his employees terribly, and leaves his shifts early. SkyZone is 100% better managed and more professional. read more

Prices are really expensive. However, the thing that irritated me the most is the fact that the entire 2 hours I was here I had to listen to vastly inappropriate music for children! I have a 7 year old child that doesn't need to listen to this vulgar rap music. I'm disgusted and will most likely not be back. read more

My daughter had her birthday party at Get Air a few weeks ago. It was expensive and there was no one to help you with the party so you did everything yourself. I had called Get Air the Tuesday before the party to order our pizza for that Sat. They didn't have that order when we arrived Sat so the pizza was late. They said they provide plates, forks, and napkins but there wasn't enough. I wrote a review on Facebook giving it a 2 out of 5 and only stating our pizza was late and there was no party host which I felt like should have been included in the price....that was it, nothing more than that in the review and definitely nothing inappropriate. Rather than an apology or a "thank you for your suggestion" Get Air reported the review to Facebook. Not only is it a bad place to have a party they obviously can't take any criticism. We will not be back. read more

I was very disappointed in the cleanliness of this trampoline park. The bathrooms were very unsanitary with paper all over the floor, messy toilets and no toilet paper In either stall. With all the current health concerns it seems that this would be priority number one. Had I visited the restrooms before paying I would've walked straight out. But my little 4 year old friend would have been heartbroken. In retrospect that's what we should have done. Also there is a small stairwell to the left of the toddler area which had a huge build up of dust and debris on the floor. The nets on the basketball goals were ripped off, the balls were partially deflated. The whole place just seemed to lack the necessary maintenance that is necessary. The young man at the desk was polite but seemed very distracted. With all this being said. My little friend had a lot of fun on the trampolines. But we won't be returning. read more

My kids love this place and I do it, I mean what adult would t like to pull out their inner child and jump on tons of trampolines!! Duh! The employees are on top of everything which is great as a parent. Def bring your kiddies and yourself if you haven't already!! read more

I went Sunday and it was my first time I had the best time ever ! We Couldn't get my little sister to leave she loves it. She goes almost every weekend. read more

A hole in the wall. Not enough seating for parents in the "lounge". The place has a rundown appearance and is not really inviting.

We took our grandson Get Air Lex and had the best time he use up all his energy. We will bring him back if we are in the area.

My family has been two times! First time was over charged for someone elses kid! Second time charged for child over 45 inches but made stay in kids area! They jumped on me and my children at every turn! Price is to much!!! This place stinks...., read more

Drove out yesterday to Get Air from downtown Lexington to purchase a gift card. Miriam at the front desk had to call her manager/Autumn for help. They didn't have any at the desk and I was told to order online and one could be emailed to me. The Lexington GA website does not have a tab/link to do this and the corporate link said "URL could not be found". Today I called GA to follow up...they didn't know why website doesn't offer this--even though that's what they told me to do and then told me the actual gc's were out of stock, and were ordered yesterday--I guess because my visit prompted them to re-order.When I was on the phone with Miriam today, she never put me on hold when she was speaking to her manager/Autumn and I heard her tell manager, "she's aggravated with me and wants to talk to you". I gave Miriam my info and then told her, I was not agg'd with her, I was agg'd that I was inconvenienced and given wrong info and she should put someone on HOLD next time. Crickets. Is it too much to ask for a basic apology? This place seems very unorganized on the business end. Autumn did call me back to say sorry, but gift cards would take 1-2 weeks to arrive--too late for what I needed.. (What high-traffic business geared toward children/parties/gifts runs out of gift cards????!!!!!) I have a hard time recommending this place to anyone who has to make an effort to get to Get Air. I made a serious effort to do so and basically hit a wall. There are other jumping options in Lexington that don't involve Nicholasville Road traffic and poor customer service.. read more