I would give zero stars if I could. Gessler Clinic has been completely unprofessional and negligent with my referral. It was supposed to be faxed on Monday, the 3rd, yet here we are--NINE days later--and it was only finally sent today at 4:40 PM. During this time, no one made any effort to contact me or rectify the situation. Instead, I had to call multiple times a day for three days straight just to get them to do their job.
Paola, the nurse, was rude when I spoke with her and outright admitted she never sent the referral. Tiffany, the office coordinator, responded to me via email, yet failed to include any kind of apology for the unnecessary delay and inconvenience. The lack of care, accountability, and professionalism at this clinic is beyond me. If this is how they handle something as simple as a referral, I can only imagine how they treat more urgent matters. I would not recommend this place to anyone. read more