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Gesa Credit Union

1.4 (172 reviews)
Closed 9:00 am - 1:00 pm

Services - Gesa Credit Union

Personal banking

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7 months ago

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3 months ago

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Tara G.

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4 months ago

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26 days ago

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3 months ago

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3 months ago

Worst credit union I have dealt with. No negotiations no resolutions just well too bad for you.

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5 months ago

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7 months ago

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3 months ago

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6 months ago

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1 year ago

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6 years ago

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1 year ago

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1 year ago

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Tara G.

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2 years ago

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2 years ago

Worse bank ever. Customer service is hard to get. Emails take days to return. They charge you for everything. GESA is the "Spirt" of banks.

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Tara G.

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1 year ago

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4 years ago

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2 years ago

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Tara G.

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2 years ago

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Tara G.

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2 years ago

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Tara G.

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2 years ago

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Tara G.

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3 years ago

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Tara G.

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2 years ago

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Tara G.

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3 years ago

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3 years ago

I have my business accounts with Gesa and they are great!!! Great customer service and great relationship with my business banker.

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Tara G.

Hi Paul! Thanks for taking the time to leave us a great review!

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2 years ago

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Tara G.

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5 years ago

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Carissa P.

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5 years ago

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5 years ago

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5 years ago

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Carissa P.

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5 years ago

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5 years ago

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3 years ago

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5 years ago

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6 years ago

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Ask the Community - Gesa Credit Union

Review Highlights - Gesa Credit Union

Family members have been with GESA CU for over 50 years, others 35 years or less.

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Bank of America Financial Center - Storefront

Bank of America Financial Center

(18 reviews)

I feel this bank doesn't have good management nor good communication towards their fellow…read moreemployees. I came in with my marriage certificate to show how my last name had changed and they took a copy of it for my file. The name on my account,/card was never changed. I tried calling and emailing the lady (one of them with an actual desk and semi-cubicle) whose business card I had obtained when submitting my marriage certificate to ask why my name hasn't been changed yet and I never received a call back or email response. Fast forward a year later of no customer service, I came in to close my account with the teller who, in turn, called three people in the cubicles behind us to possibly help me to close my account with Bank of America and she was told to tell me that it would be 15 minutes. I turned around to see them all chatting and laughing, only all getting up from their seats to walk away from their cubicles together. I said, "Excuse me? You told her you tell me it would be 15 minutes to speak to only one of you three? " The shorter, older male of the group said, "oh I'll take you now." He grabbed the younger male of the group to help me close my account. He used the younger male's log-in information on the computer and then when he had to call another number to complete the closure of my account, he used the younger male's name again instead of his own. It was sad to see this happening to what seemed like the trainee. Not once did he communicate to the younger gentleman the process of what he was doing to help me finally close my account, just seeming to use him as a stand-in. I had to ask for my official account closure letter before leaving in case they didn't process that well either! Oh.... and he almost didn't let me close my account because my last name was different, not my address or social security number, so I had to tell him, "I did respectfully submit my marriage certificate for your files with an employee a year ago and they never processed it nor returned my inquiries as to what happened." Uggg. I hope to never have to deal with Bank of America again.... not even as a running sponsor on my shirt!

This is my bank. I didn't really pick this place because it was greater than any place else (in…read morehindsight, I probably should have went with a local credit union, but changing banks just seems like too much of a pain). The tellers here ARE super nice. They've taken care of me when I've needed more-than-ATM service. Lately, they've had a person in the lobby whose purpose is to welcome you, ask how they can help, and make small talk. Yeah, I don't really need this. The lobby in this bank is HUGE! I wonder if this place was something else in another time....perhaps it was the previous Justice League Of America fortress?? I don't know. The artwork depicting the sub-atomic world (we are near Hanford) is chuckle-worthy.

Gesa Credit Union - banks - Updated May 2026

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