I have been with Numerica since they came to the Tri-Cities. I was previously with SECU until they…read moremerged. I really like Numerica. Great people and good service with a nice app to track things. They have a good security system that catches fraud well. I have been pleased with them from day one. I recommend Numerica.

This bank seriously doesn't know what the hell they're doing. Family member got a car loan from…read morethem a year ago. They talked her into coverage she didn't need on a used car and charged an outrageous percentage. They have lost the paperwork THREE times and requested for us to provide more documentation again and again. The loan officer doesn't know what he's doing. He still hasn't gotten all the title information worked out, even when it should have been transferred from the original bank A YEAR AGO. When I went to complain at the bank they did nothing...complete waste of time. There lack of knowledge and complete incompetence is baffling. I shut down my account and stopped doing business with them ... multiple family members are going to do the same. Do not get a loan from Numerica on Duportail in Richland!!!

As a small business owner, I tried to do my taxes myself. Within a few months I was overwhelmed and…read morecame to PorterKinney for a complimentary consult. I met with Chris and within a few minutes, my mind was put at ease that his firm could help me with my taxes/payroll and I hired them that day. It was an easy transition. Taxes were straightened out and payroll was setup within about a week. I'm excited to focus on growing my business rather then worrying about the accounting side. Thank you, Chris and the staff at PorterKinney. You attention to detail and superior customer service exceeded my expectations.

I just moved to Richland and was looking for someone new to do my taxes. I had an amazing…read moreexperience here. They were very polite, professional, engaging and knowledgeable. I had my taxes done by Michael(? I think) and he was very fast. This is the best experience I've had with doing taxes. Forget HR Block or who ever does you taxes currently-this are the people you need to do you taxes! I had no trouble making an appointment. It was a nice environment also. Pricing was definitely worth it and fair. Thank you all for your help PorterKinney!

I've been with Steve Shoemaker Insurance and now JMS Insurance for 13 years, They have always been…read moregreat!

Absolutely atrocious insurance agency. I worked with Ben Moreno, I had a time sensitivity issue and…read morehe could not get me a quote in 2 weeks time. He made tons of excuses about contacting me, and could hardly do one task a day even with me calling his office every hour. I contacted another insurance agent and they were able to get me two quotes in a single day and check on the supposed status of my quote that Ben had started. Unprofessional and over all lazy. Don't make the mistake of contacting this place.

The extra effort put forth to provide my wife and I with excellent service. This office treated us…read morelike we mattered.

Very helpful and professional, answered all my questions and helped me with my situation. I've been…read morea customer for many years and have never been led astray.

I never thought I'd find myself reviewing a bank, but these guys deserve some big time props for…read moretheir amazing customer service. Our organization signed up as a business account, and were amazed at how much support our little brand-new non-profit received. The name "Community First" was very evidently the primary consideration in their business, and we noticed and appreciated it every step of the way. We deal mostly with the Richland branch, but the folks over in Kennewick were stellar the one time I stopped in there. They're willingness to treat me so amazingly even with a tiny little account has prompted me to switch all my personal accounts away from a local credit union that spends too much money on marketing. Oh, and they have candy. So enjoy, or beware as the case may be.

Very friendly staff who will remember your name and needs. Great online banking, helpful loan…read moreservice, and a convenient drive thru. Best bank in Richland, as far as I am concerned.

Garrick and his staff are extremely knowledgeable. They explain processes thoroughly and follow…read moreup. Great customer service! I would refer my friends and family to this business with the knowledge they would be treated professionally!

Professional Investment Management Services is destined to be a success! Garrick Russell is a…read morebusiness savvy man and truly cares about his clients.

The service is amazing, set my family with everything we needed, and helped show us what that was…read moresince we didn't know where to start. Very knowledgeable and caring, can't say enough good things

Katie was a powerhouse!! She knew her stuff and was a blast to work with. She got me set up with a…read morelife insurance, car insurance, and renters insurance bundle. ‍ Would recommend her, all day every day :]

Jim has always gone above and beyond what is required to help us with our insurance. We couldn't…read moreask for a better agent.

Well they must be doing something right! We've stayed with them for 30+ years!!! Friendship, trust,…read moreand a great knowledge base.