Jacob was friendly and knowledgeable. He provided a great powerwash service for an affordable price…read morein a perfectly convenient time slot. He provided helpful and thought suggestions on how else to care for and maintain the treated area. Jacob clearly cares about his business and his clients. We recommend Brighthouse and would use their company again.

Update: The owners reported our review to Yelp and lied and unfortunately Yelp believed it. Nowhere…read morein our review did I mention a what Yelp stated based on the lie they heard from Brighthouse. This company seems to be very concerned about negative reviews and is trying to erase them. But not concerned about doing a good job as the pictures show. Here is what Yelp sent: I'm contacting you to let you know that we have removed your review of Brighthouse Cleaners. Yelp is a place for freely sharing your experience with businesses. However, reviewers shouldn't be threatening businesses with negative reviews (or offering to remove negative reviews they've already posted) as a way to extract a payment. Here is my review: We have used Elizabeth and her company for several years to clean our property. However, her service and customer service has went down the drain. She was supposed to do a full move-out cleaning for our property and charged almost $500 to do so. The home is 3 bed 2 1/2 bath. We had to call her back twice to correct and clean several areas that were very obvious but skipped and missed. Her move out cleaning fee includes the balcony but she did not clean it despite charging almost $500. In the past we paid $375 for her company to clean the same house multiple times and everything was cleaned. We had to hire another company to come out and do a deep cleaning since so much was missed and what they attempted to clean was done poorly. They didnt clean the walls, floors are sticky, refrigerator dirty in certain spots, and they didnt clean the window sills. The house also smelled horrible and not like she even attempted to clean properly. Elizabeth was nasty and rude in her correspondence and combative. She should have offered the tenants a full refund but instead doubled down. She wanted to come back a third time to clean and we told her we didn't trust the cleaning at this point. She also we refused to recognize that we were the owners and was making rude remarks. Her company hugely inconvenienced us and set our timeline back. We will be removing this company from all of our properties moving forward. Find a reputable cleaning company, but stay away from this one. They will not hold themselves accountable and have poor business ethics. She clearly.doesn't understand how rental properties work woth property.managers and tenants and owners. The pictures say a lot.

Kristina responded quickly, efficiently, and with grace to my request for a quote and was able to…read morework my house into her schedule a week later. Her work today was outstanding. She managed to clean all three levels of my house (3K+ sq ft, where we have 3 huskies living) to such an extent that my chronic asthma settled down about halfway through the day. She has a regular customer in me now. I would highly recommend her for anyone who wants to support a locally owned and operated mom shop who also needs someone who pays attention to all the little details that are critical to getting a home truly clean.

In my real estate career, I've used many cleaning companies over the years. I've used a total of at…read moreleast 30 cleaning companies all the way from Northern Virginia down to Richmond. Kristina and her team blow the competition out of the water. She's fairly priced where the average person can actually afford her, and her attention to detail in top notch. My home looks brand new again. She even took the time to scrape some goo type of substance of the floor. Any other cleaning company would have tried to get it up, but if it didn't come up quickly then they would have moved on. She took the time to figure out what the substance was and use the appropriate method to remove it without damaging my floors. Also, I have a black dog who sheds like crazy and white carpet. You wouldn't even know a dog lives here with how clean my home looks! There aren't many cleaning companies left that are priced well and offer this level of service. Give Kristina and her team a call. You won't be disappointed!

I wish I could clone Maria and take her with me to Maryland because she is just THAT good. I hired…read moreher a few years ago and she has been the best cleaner I have ever hired. She is so detailed oriented, precise, delicate, on time, and kind. No job too small or too big, she treats it with the same amount of care.

I would give Maria 6 stars if I could. She surpassed my expectations. She arrived on time and…read moreworked very carefully and efficiently! Everything she cleaned looked brand new. I wish I could have afforded to pay her a lot more. At first we only wanted a one time clean but she was so efficient we definitely would love to have her come back! We had terrible iron staining from well water that she got rid of completely. Our house was in desperate need of a thorough cleaning and she got the job done!

A TRUE BLESSING! Responsive, professional, thoughtful, respectful, patient, well thought out, and…read moredisciplined with an unusual HIGH LEVEL of attention to detail. AMAZING IS AN UNDERSTATEMENT!!! Focused on the task and more importantly, CUSTOMER SERVICE! DIAMOND IN THE ROUGH!!! HIRE ASAP!!!

Great communication, easy to work with, and wonderful cleaning service! The Tremendous Cleaning…read moreteam worked long and hard. Everything looked fresh when completed.

Glenda gave us a 90 minute window for the cleaners to show up and they showed up 30 minutes after…read morethat. Glenda blamed the cleaners and the cleaners said Glenda never told them. Nobody seemed to care very much. Glenda didn't have the best customer service skills on the phone and only wanted payment when the job was done. Will not use again.

Glenda's team, Jessie & all did an Glenda's team, Jessie & all did an ABSOLUTELY AMAAAAAZING JOB!!!…read moreThis was my first time using them. I was referred by my neighbor. They did a deep cleaning. They were VERY nice, efficien, kind & professional! My daughter & I were THOROUGHLY pleased! It's been about 2 weeks since they've cleaned our house & it STILL looks & smells nice & clean! I will now use only Glenda's Cleaning Service going forward! AMAAAAAZING JOB!!! This was my first time using them. I was referred by my neighbor. They did a deep cleaning. They were VERY nice, efficien, kind & professional! My daughter & I were THOROUGHLY pleased! It's been about 2 weeks since they've cleaned our house & it STILL looks & smells nice & clean! I will now use only Glenda's Cleaning Service going forward! They are awesome!!! A Very Pleased Customer & Thank you, Glenda & Team, Erika K Mack-Dillaber

Simply Tidy was AMAZING! They were professional, friendly, and did an incredible job. Everything…read morewas spotless and looked better than I expected. They really paid attention to the details, and the whole experience was fantastic. Highly recommend Simply Tidy! I'll definitely be using them for recurrent services at my home and offices!

Improvement starts at the top! We were quoted a price, which is documented via text, and was told…read moreanother price at the end of service! That's not how you do business. We will no longer use Simple Tidy for cleaning!

We have had good interactions in the past with Red Door and in fact recommended neighbors who also…read moreused them but this past month was atrocious. The price dramatically jumped but everything is more expensive so we were okay as we expected the great work. I will start with the positive - great job on the house and windows. What we have come to expect. That is where the positive ends. We also paid for the deck/porch area and that is just horrible. The most blatant is the mud piles that were once dirt left on the porch. Moving out to the deck there were a lot of areas missed. The most problematic was the bird poop only partially removed (so it didn't happen after they cleaned) and just lots of missing attention to detail. To complete the package they broke our door leading from the porch to the deck. When my wife notified them of the horrible work they wanted to come make it right - leaving all of my stuff from the porch out on the weather and rain another 24 hours. Then as the calls persisted we got a myriad of excuses why it was our fault - like we didn't ask for the porch (except we had spoken directly to Tilly on that topic). I should note that they were only at the house 90 minutes according to the time stamps on the ring doorbell. That's impressive to do a two-story house, windows, gutters, deck & porch. Anyway it devolved into them wanting us to pay more money to fix the problem they created - they could come and move everything for just a little more money - certainly this time they would get it right I should add that the gutters were not cleaned either - we didn't discover that until we had a hard rain a week later and the trash from the gutter fell out onto the deck. To add insult to the whole experience - they continue to do an absolutely horrendous job. So the door they broke - they've taken over a month to get a replacement (this is not a custom door - stock size). I never asked them to get the replacement as I feared it would also go poorly - I was right. I kept telling my wife to tell them not to replace the door . Today they came to replace the door - of course they do not get the correct size. So they removed the door without replacing - yet we need the door in place as we allow our pets on the porch. So they left & didn't replace the door, took the old door away so I couldn't put it back up but did leave all the trash. We are taking this as a lesson to not do business with them in the future. It only cost $800. The only positive in this whole endeavor is that they have not charged us yet.

I would give a 0 rating if possible. The company made big promises and did not follow through. The…read morejob that was done was awful. I hired Red Door to wash all the windows inside and out. Their premium service! It was obvious immediately that the windows were not clean, streaked, and so wet I could not see out the window. I was told it would look better the next day when things dried. Next day, in the sun light it was even worse. I made repeated calls and sent text messages that were unanswered. Finally, after filing a dispute with my credit card company, they agreed to refund my money. The owner called me and agreed that he would not pursue the charge, much to our surprise. Now I find out that a month later they have charged me again! Totally unprofessional