Staff made an appointment that they didn't honor and then stated it was my fault because the…read morereceptionist working at the time the appointment was made should not have booked the appointment. I had taken time off of work to come to the appointment that I had also waited 3 weeks for. When explaining this to the person at the counter, I was told that I could wait even longer and take a full day off for another appointment and they would maybe honor the appointment the next time. Disappointed at the lack of ownership for their mistake and disgusted at the customer service of the irresponsible receptionist who shrugged as if she could not care less. For a family practice, I found this level of disrespect to be extremely frustrating and would not recommend this place to anyone looking for medical treatment.

Horrible trying to get ahold of them or getting them to refill prescriptions. My daughters doctor…read moreworks Tuesday through Thursday and they ask you to expect 48-72 BUSINESS HOURS for a refill. However they cannot refill an rx if the doctor is not in office. So you get to try one week, then try again the next. My daughter has an active prescription, hasn't missed an appointment, needs a refill, and they are refusing to fill it.

Great prompt service, I was able to walk in and get seen the same day I called. Immediately began…read moreto work on my issue, I was back to 100% after 2 appointments

Only had to go there twice & my back pain was completely gone. I probably could've gotten away…read morewith it just one time as well but he wanted to see me again & did another adjustment. After two no more pain & I canceled for the third one. Yes I'd recommend him.

Dr Chad is an excellent doctor, and all around good guy. The rest of the staff is great as well!read more

I finally have found the right Chiropractor to write home about. Dr. Chad listen to everything that…read morewas going on and made me feel like he really cared what I was saying. Been a few years since I have been to a chiropractor cause I always felt like they were there for more money and never did what I needed done. I have found my forever chiropractor and I will tell everyone that will listen how amazing the whole experience was.

Dr. Simmer has been my Chiro for 7 years! I wish I had found him earlier in life as he could have…read moresaved me many years of pain! He does the best neck adjustment I have ever had. Doesn't try to up sell you on treatment plans. No contracts here! Doc does what's needed to make you feel better.

He was so nice and will sit and go over your x-ray's with you. His adjustments are amazing, I'm…read moreactually walking straight thanks to him!

Dr. Rick is the absolute best! I came all the way home from California to see him. He is gentle,…read moreknowledgeable and kind! You won't regret!

From the owner: We Care. Whether…read moreyour symptoms are sciatic pain, headaches, neck, or back pain, the care you receive will be individualized to meet your specific needs and related to your clinical findings. We help with: - Back Pain - Neck Pain - Headaches - Pinched Nerves - Stress - And Much More Give our friendly staff a call today!

Lundgren is the best chiropractor around. J.T. Is also a great chiropractor and very nice. The…read moreother Doctors I have seen there have all been good. The staff is consistently helpful and friendly and the entire office experience is exceptional. I have never been in a medical office that is as fun and friendly as when I go here. My adjustments are quick and easy and often I get therapy, too, which is also a great experience. I love this place and highly recommend.

So I was getting my Apple Maps on to go to my appointment here and I noticed the yelp review was…read morereally low... this shocked me because I have always had an amazing experience here! It turned out that there were only a few reviews and that they had some complaints about pricing, but this just doesn't make any sense to me. The pricing and insurance policies, as far as I am aware, are very standard for a chiropractic office, and I have never paid less anywhere else... Additionally the quality of care here is so above and beyond that I would expect them to charge more. I just think that this place really deserves a five star ratings, and that a few people shouldn't stop anyone from coming here. I absolutely recommend this office to anyone looking for chiropractic care- it is by far the best I've ever had!!!

This is a hidden gem! They offer chiropractic care, massage therapy, and acupuncture. The office…read moreis neat as a pin and smells wonderful, and most importantly, I have not had full range of motion in my neck for a month, and found almost instant relief after my first visit.

From the owner: Coal Valley Chiropractic Provides Acupuncturists, Chiropractors, Therapeutic Massage, Swedish…read moreMassage, Chemical and Heavy Metal Exposure, Headaches and Body Aches, Digestive Pain, Neurological Disorders, Respiratory Issues, Gynecological Problems Services to the Coal Valley, IL Area.