Dr. Miller and his staff are amazing. Everyone is so friendly and helpful. They genuinely care…read moreabout your wellbeing. One of the best doctor experiences I've ever had and my mom's the patient. This is the third time we've been here and will be coming back.

Quad city gastroenterologist, also known as heartland clinic. I had an endoscopy done by Dr. Tong…read more My initial consultation was quick. It was on a Thursday. Then they called me the very next morning and got me in the following Tuesday. I would say it's a very efficient office very organized. Everybody knows their role. The front desk, however, is the face of the office. Their demeanor and lack of politeness needs to be addressed or they need to pay a little more an hour to get quality employees upfront.

I have been trying to get my records released for 2 weeks now. I signed release forms exactly 2…read moreweeks ago today. They were faxed over from another clinic. A week went by and I never heard from anyone? I decided to call Heartland to see if my records had been released yet. I was transferred to the records department which went to a recording. I left a detailed message and my phone number for them to call me back. I never received a return call? I called again to the new clinic and had them re-fax the signed form. I then called Heartland right away and got the recorded message again so I hung up and went directly to Heartland to have my records released to me. I filled out yet another form to have my records released. I had to fill out information that I had no idea what requesting. The receptionist offered no assistance. I had her look for the fax that was resent this morning to no avail. My doctor said we really needed to act on doing some tests for my condition. I sure hope that it's no big deal?

Great Staff! Very Smart and Very on top of things! Kind and…read moreinformative. I truly believe the bad ratings are ONLY because people coming in are already in pain and already in a bad mood, because of it and want a miracle answer and be free of pain right from the get go. ORA Orthopedics in Moline is an Amazing place~!!

My husband, and my and best friend both have been patients here one in Bettendorf and one in…read moreSilvis. The staff is always curt to both of them and to me. "not very welcoming" was the quote my best friend said this morning. They say "urgent care," but then act like they won't see you unless you have an appointment and that you should wait, no matter how long, or how much pain you are in to see your "assigned provider" who works in a different office many miles away. All my friend wanted was some sort of shot or something to take his pain away so he can feed his livestock. I heard both the receptionist and the nurse admonish a 77 year old former Reagan era AIDS nurse like a child for being in pain and simply going to a place that said "Urgent Care" on the sign to get Urgent care.

My husband died unexpectedly after robotic prostate surgery, nurses were wonderful, Dr. Gray was…read moreexcellent, kept me informed. But he died June 29, 2017 and they lost his belongings, both my daughter and I have called multiple times, with no results and barely any return calls. I had to bury him without his glasses! Also missing is an Iphone, hearing aids, 2 sets of clothes and the black bag with grey flowers on it. They don't seem to care, I get the same old comment every time, they've looked everywhere, aren't they going to even apologize or make thins right? B Vann

Visited Genesis East ER for a fractured/separated shoulder. Once assigned to an ER room it took 2…read morehours to get pain medication after several requests.

She saved my life in a bad trauma. I was in town from California visiting family when the accident…read morehappened. What a great doctor.

I had an umbilical hernia repair on 2/17/22. The surgery went fine, however after the surgery I…read morewas in awful pain I went to the express care so that all of my records were within Unity point, I was told that they couldn't prescribe me anything stronger than the vicodin that I had been given after the surgery. That doctor prescribed me lidocaine patches it helped mildly. The next day the pain was unbearable so I went to the Unity Point ER in Bettendorf the ER doctor was nice and helped me with my pain. He told me that he had called the surgeon who was on call to have her come and look at my incisions. Upon Dr Hass arrival she was extremely rude. She had the audacity to say to me and I quote "I don't know who you conned into giving you percoset, but that is not a med that we prescribed for this type of surgery." I could not believe that I was being treated in such a manner. I explained to her that I had NOT conned anyone out of anything, I was in a serious automobile accident in December that resulted in a laceration to my spleen. I had some left over from that. ( Keep in mind that the whole reason why I was using Unity point was so that all of my medical records from the car accident were all in one place in one system) Had she taken a few minutes to review my chart she would have seen that the Nurse Practitioner from her office was the one who had written the prescription for the oxycodone in the first place. My sister is a registered nurse and she worked for Genesis for years before she moved out of state she explained to me that Nurse Practitioners must had a doctor sign off on class 2 narcotics. So after I explained to her that the oxycodone that I had taken was what I had left over from December, she told me that she was going to admit me so that we could get my pain under control. She told me that she was ordering me dilaudid this was around 2pm on 2/19/22. I was sitting in the ER in pain and was told that they couldn't give me anything until the admitting doctor ordered it. I finally made it upstairs around 5pm. I again asked for pain meds because by this time I was in excruciating pain. I was again told that nothing had been order yet. I called for my nurse a couple more times asking about the status of my medication order. Around 7:30 pm I was finally given my pain meds but I still had not been given something to help with gas like I had asked for around 2pm. The next day she Decided to reduce the dilaudid, I had a bowel movement which put me in excruciating pain I asked for more pain meds and was told that I couldn't have oxycodone for another hour. I asked if I could have dilaudid and was told that they had to get the okay from Dr Hass, I sat in pain for the next hour before being given oxycodone. The Oxycodone didn't even touch the pain from having a bowel movement. After waiting hours for the okay from Dr Hass I was finally given a dose of dilaudid at 7pm. Her bedside manor is the worst that I have ever seen. I will be filing a complaint with the Iowa Board of Medicine as I was told by another health care professional that complaining to the hospital would do no good because surgeon's bring a lot of $ in for the hospital. I know that my complaint alone won't result in disciplinary action however if she has ever made anyone feel as belittled as she made me feel they will open an investigation if similar complaints are received later on.

After surgery I came to Genesis West I didn't know what to expect but these individuals was strong,…read moresmart and, compassionate I always felt that they listened and cared and they always came to my room with a smile. You don't meet people like this outside these walls, they're working here. They're working at Genesis West. They are amazing and I will never ever forget them. Thank you so much!!!

My wife recently went to Mercy One Genesis Radiology at 53th and 18th in Bettendorf. She fell and…read morehurt her tailbone. They said it was bruised no biggie. She still complaining of pain two days later went to ORA walk-in. The x-ray showed a fractured tail bone. How could you miss that!

A great experience with both the acupuncture and chiro treatments. The office staff were efficient,…read morefriendly and answered all questions.

From the owner: We offer patients a diverse blending of chiropractic care, physical therapy workouts,massage…read moretherapy and the ancient Chinese healing of acupuncture. Since 2001, we have treated hundreds of patients for many different ailments and have given so many of them welcome relief that they never thought possible. Dr. Qiang Zhang combines clinical experience in acupuncture, neurosurgery, and chiropractic to give his honest opinion as to whether his alternative medical therapy of both acupuncture and chiropractic will help if you are suffering from: Allergies / Asthma, Gynecological Disorders, Drug Addiction/Smoking, Dizziness, Fatigue, Sexual Dysfunction, Post-Surgical Pain, Pain, Bladder/Kidney Problems, Carpal Tunnel Syndrome, Arthritis and Tendonitis, High Blood Pressure, Foot and Heel Pain, Anxiety/Depression, Vision Problems, Bell's Palsy, Cough/Bronchitis, Stress/Tension, And More . Call us today or visit our website!