THE BEST! Ok so I had red scaly pimples on my face for 8 months no prior skin issues ever in my life. I had seen another derm she gave me 2 creams. I used them for months daily & nothing actually it got worse my face had become so dry it hurt to wash & put on makeup. So I found Dr.Nat immediately he said those creams were not good for what he said was Rosacea. He gave me medication & a cream & within 2 days my face cleared up. After months of suffering Dr. Nat knew what to prescribe me & I got better in just 2 days. This is why it's important to always get a second opinion. Best dermatologist!! read more

I have been visiting Dr. Nat since 2014 and continue to do so to this day. After my first experience, I knew he would be my one and only dermatologist. From the ease of making an appointment to the friendly receptionist, Laura, the staff has always made me feel welcome, which I truly appreciate. Dr. Nat is a master in his field. Whether dealing with mole removals or skin blemishes, his advice and prescriptions have always helped resolve any issue I have had. To anyone reading this, I highly recommend Dr. Nat and his skilled services. Respectfully, Alex K read more

CAUTION! Ask for pricing before you get anything done here. I ended up with a $590 bill from this place for removing 2 small lesions. Also, was not given the option to opt out of sending the lesions to pathology which was $240 alone. I get it, it's for my own protection but I should have an option to chose how I proceed with my healthcare. Luckily my insurance paid for about half of the bill but I do believe they could have communicated before procedures were done. I told this to them, but all they could say was pretty much "oh well". Overall, the doctor and other staff I interacted with were nice but it was all very rushed - I was literally in there no more than 15 min- and I ended up with an ugly scar on my hand after the lesion removal, maybe due to lack of attention...? They did offer for me to go back and see if Dr can do anything with scar and when I did, the billed my insurance another $70 for injecting a scar solution into the scar they left me with! The other options he gave me were: 1. Laser the scar (but I can only imagine how much that would be). 2. Go somewhere else so they can surgically remove the whole scar (should have just told me to go somewhere else from the beginning and save the money I paid him!). I feel the Dr could have done a better job of explaining potential negative outcomes of removing the lesion instead of trying to rush me out, if he would have told me how I could wind up, I would have opted out or looked for a better alternative now I'm stuck with this on my ring hand! read more

Gerard Nat, MD - Dermatologists Near Me - Downey, California

Barbie works wonders. Hadn't been in for a laser hair removal session in about 3 years (I have hormone problems and finally had some facial hair sprout up again after my first sessions years ago). Barbie always has a kind attitude, is very patient, and keeps me well informed. Always a pleasure having her burn my face. Jokes aside, she is gentle, will ask you to let her know if the pain is too much, and even gives you a therapy stuffed animal for you to hug in case the pain gets a little high. I haven't had the pleasure of meeting Dr. Nat yet but I'm sure he does fine work. For reference, Barbara Stowe is the doctor that made me look less like wolverine and along with the hair removal, I've got really nice skin since my sessions began which (I kid you not) has people constantly asking what my skincare routine is. I will say I'm unsure of the prices because this is the only place I've gone for laser removal but for a full face laser hair removal session it's $200. Doesn't seem too bad considering trained professionals are aiming a literal laser at your face. Nice work is done and that's what matters to me! read more

My review is solely based on my customer experience Gave them a call to see if they could help me with a skin problem I have been dealing with for the past year. Like anyone who's dealt with any skin problem i told her what treatments I've had in the past and what hasn't worked for my skin. I then kindly asked her if they offered something more advance and she immediately and RUDELY responded with "ma'm insurance doesn't cover that". -hmmmm did I ask for a discount? Did I say I couldn't afford it? I'm obviously asking and providing this information because I'm looking for a solution. I simply said thanks and wrote this review. I guess I'll take my cash elsewhere. read more

Excellent! Staff is great too! I have referred to my friends. You will be happy with the results.

While I'd like to say the treatment the doctor gave me worked and was useful, the customer service is horrible. I felt rushed and I couldn't even get a question in because he kept cutting me off and then just ended the appointment. For instance he keeps telling me that it's mainly because I have to wear a mask that I have acne... but I work from home and never wear a mask! He wouldn't know because he doesn't ask any questions nor give you a chance to explain. It's just get in, prescribe you something, then kick you out. read more

This was my first visit at this office...right of the top, let me start off by saying the receptionist was so rude. She was an older lady, who had zero customer service skills. I was already thinking of not returning based off her attitude alone. When I called to make an appointment weeks before, I let them know my sons situation and they took my information and my debit card information to secure the appointment. After waiting, the receptionist called me informing me they do not take my insurance, she instructed me that I would have to go to his primary first (and I stated that I did), she then said he would need an authorization (again I informed here that there was an authorization). I don't recall who I spoke to when I called but I think they should have informed me then about the insurance. I don't think they should take a new patients credit card without knowing if they would be accepted. I called off work and drove form Burbank for this appointment and it was more disappointing to have been treated the way I was then for them to not have taken the time to run my insurance. read more

Dr Nat saved my face!!! Started with Barbie! She did some chemical peels and then he started treating me with antibiotics and a retinol... they took good care of me so much that I am thankful!!! Pictures speak for them self... I thought I would never look normal again it took months but I got their ... still getting chemical peels here and their and definitely keeping up with the routine they instructed me too... I will forever be thankful to them!!! read more

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I am very happy to take my daughter with this doctor make her feel especial I know this doctor from about 20 years when take care of my mother I am very happy to see the result from my family. Thank you for your great service Susana read more

We see Dr. Nat for our skin cancers. He is very efficient and kind in performing his procedures. We recommend him many of our friends. read more

I just wanted to chime in on Marias review. I too called and we must of spoken to the same receptionist. She sounds rude , unhappy at her job and quit honestly makes you feel like you are calling for a favor . Your fitst experience is going to set your first impression of the place . I keep really wanting to call back but honestly Ive called twice thinking maybe she was having a bad day , Nope same horrible attitude . Maybe shes family and thats why she works there with that poor customer service ... Maybe one day i will get someone else to answer .... read more

The review of my experience with Dr. Nat is based on the lack of interest I felt with my visit. I went to Dr. Nat for two reasons. First, I visited him various times over an issue I had in the palm of my hand. It looks similar to psoriasis but it really started with an insect bite. He claimed its eczema. As much as I tried explaining it to Dr. Nat that I felt when I got bit and saw the sting he just gave me a cream that did nothing on my skin. More than anything I felt ignored, debased. I understand doctors are not perfect but I guess my issue with him is the fact that he didn't really care about my issue, just diagnosed and left. My second issue was some adult acne that was starting. He gave me some medication that definitely worked but the side effects were serious. It gave me some serious anxiety and heart palpitations that sent me to the hospital. I had to stop the medication right away. I never went back after my experience, although occasionally I get calls from the doctors office asking me if I would like to set up an appointment. read more

Solid doctor. I have been going to him for 3 years and he is quick, to the point, and professional. That is all I want from my doctors.

Called for an appointment lady who answer is so rude. I this day and age we as customers have so many options customer service is the priority. Will not be going back. read more

Dr Nat has been my doctor for 5 years. He found skin cancer on my back that kaiser said was nothing. I was walking around with it for a few years. He is a great doctor, and I have had fatty tumors removed by him as well. He is caring, and does his job well. I have shitty hmo now, but i pay cash to see Dr Nat, because these other doctors will butcher you! read more

Be aware of this dr if you want to be treated properly GO ELSE WHERE! Service was horrible as I felt very rushed with my office visit. Never will be back here! Dr doesn't even seem like he ENJOYS treating people ughhhhh read more

Dr Nat seriously saved me and my confidence!! My hair started falling out in large patches, quickly and dramatically. Being in my late 20s I couldn't understand what was happening. I felt horrified, scared, and so embarrassed. After doing lots of research I realized I had Alopecia which was becoming more severe. I called so many drs no one could see me for weeks and I was freaking out. I finally learned dermatologist can be the solution. I reached out to Dr Nat via yelp and they responded quickly. They knew the urgency I needed to be seen and got me in right away. I ended up getting steroid shots in the bald spots and applied cream every night and my hair began to grow back!! I am forever thankful!! Being a young woman this was haunting me and everyone was so sympathetic and sweet I can't thank them all enough. This was over a year ago and I still see Dr Nat for acne treatment. We are still working on it, but I am so much clearer than I used to be and I can't wait to see the rest of my results :') read more

I give Dr. Nat and his nurse, Barbara, and the rest of the office staff 5 stars (plus 100, if I could). I feel extremely comfortable referring anyone I know to them. I have seen Dr. Nat for a few years and have had 3 dermatological problems that he addressed quickly & easily. Rosacea, underarm rash, and skin checks for cancer.I also use them for cosmetic dermatology. I have received Botox injections from Dr. Nat and am getting laser treatments from Barbara for the fine lines and rosacea. Dr. Nat & Barbara are very knowledgeable and experienced. This shows with the diagnoses & treatments I have rec'd from them. I have never had any problems or discomfort when getting treated by them. Dr. Nat & his staff are very professional. I have never waited longer than 5 minutes to get in when I have been there for an appointment. That is damn good, I WISH I could say that for other doctors I see. I don't understand the bad reviews, perhaps they caught them at a bad moment or the patient was having a bad day. No one is perfect all of the time!! I will also say that Dr. Nat has a good sense of humor - don't know if he lets everyone in on that. He is quick & funny. I think he is pretty quick in general- he doesn't waste time. Perhaps some of the reviewers want a friend instead of a doctor?! I just want a good doctor. Thank you, Dr. Nat, for being not just good, but EXCELLENT!! P.S. Parking is FREE in their lot. I have to pay to park at most of my other doctors' offices. read more

Appointment was nice and easy saw doc with in few minutes and he took care of my skin problem right away. Thanks very knowledgeable and to the point read more

Dr. Nat, Barbara and the staff are amazing! He has been my one and only dermatologist for many, many years and will never be another. My entire family and friends go to him for small rashes to serious skin issues. Never heard a negative review from any of my referrals. He is very professional and you don't have to wait hours to see him. Also, Barbara is amazing with her micros and lasers. Those ugly negative reviews are fake and honestly, upsetting. There's only a handful of ladies working here and they are all the nicest and very professional assistants. read more

Gerard Nat, is very friendly and quick. I got hit with another bill later after insurance and my copayment per visit. They never explained why they billed me again when my copayment where paid. The treatments didnt work. They came back... I will contact them regarding treatments. read more

I have seen Dr. Nat several times for various things such as skin tags, acne, and laser hair removal. He is always very warm and friendly. He takes his time to make sure that no scars are left and the healing process goes smoothly. For laser hair removal the staff always makes me feel comfortable and insures that I am in the least amount of pain as possible. As far as doctors go, Dr. Nat is top notch. I always recommend him to my friends and they love him too! read more

Refused to see me until I pay my previous balance which hadn't been processed through my insurance yet. Why pay the full amount without a proper Explanation of Benefits? In the end, I walked out. I found out later, after receiving my EOB, I only owed them a fraction of what they were requesting. Consumer beware read more

Been going to Doctor Nat for 15 years and I love coming here. He runs on time for appointments, he has great experience, great service from office staff and Doctor Nat. I have had several different services from removing cancerous moles on my skin to Botox and facials. Most important is that I trust Doctor Nat! That's worth everything to be able to have that trust in a Doctor. My mom even started to come here because she says she knows I trust him and he does really good work. Thank you Doctor Nat and the entire office team for being professional, having great service and having great personable conversations that make me feel so comfortable coming here! This is my spot! ;) read more

About 4 years ago I had an extreme allergic reaction and was in a crisis. I was able to walk in without an appointment and have Dr. Nat save my life. He's extremely professional, attentive, and generous, also not to forget knowledgeable. He knew exactly what was wrong with me, and what to give me. I would totally recommend him to anyone I know. read more

Today was my first time visiting doctor Nat Gerard. I had a great experience. The staff was very professional and friendly. Dr Nat Gerard has a great bedside manner. I had some tags and other little growths on my face removed. Dr. Nat Gerard was so fast and efficient that I felt like I just went to drop something off at his office. I will definitely return since I am planning to have other procedures done. read more

The doctor is good. Every visit he just recommends to keep applying the ointment. His staff (especially billing) is not professional. These guys were supposed to give me a call or leave me a voicemail before the appointment. That didn't happen so they dinged me a no show and charged me $50 automatically. Seems like this policy is one sided. I talked to them in the hopes that they would reconsider the charge, but my requests went to deaf ears. read more

Last year I had gone to dermatologist to have a spot on my shoulder looked at. After having a horrifying experience with that dermatologist, I sought out Dr. Nat through a recommendation. the minute he walked in the door I felt comfortable. I've always had an insecurity about my skin since I was a teenager. Give mediately made me feel comfortable and not embarrassed. Since I was doing a full body check you can imagine that that would be kind of a horrifying experience. But he was kind and gentle and at no point did I feel embarrassed. after taking a look at the three spots that the other dermatologist had cut out, he said that the one on my shoulder was healing but took a look at other spots and froze them off. He said he would have never cut out the ones on my face but rather have Frozen them off. Sadly because the other dermatologist cut them out I am now scarred on my face. I returned two weeks later to see doctor Nat or the spot on my shoulder because it appeared that there was regrowth after 2 weeks. He went in and did another biopsy to remove the other spot. sadly it came back with a pre melanoma State. Thanks to dr. Nat we caught it before it turned into melanoma. since then I've gone back to him and he's removed a lot of my precancerous little spots and my face is looking a lot younger. I will be returning back to him to do some other procedures. he's the first dermatologist that I have ever felt comfortable with. I highly recommend him. read more

I have seen Dr. Nat for over 5 years. My 1st visit was for an acne flare up. After seeing Dr. Nat, my acne cleared up within 3 days. After that, I knew he knew he was a great Dr. His prices are very affordable. MAKE YOUR APPT TODAY. read more

The doctor was an extremely nice and courteous person. I have no issue with his professionalism. Nor do I have an issue with the lady at the front desk she was very courteous and nice. It is the nurse I have an issue with. She's apparently is in charge of the patients insurances and the prescription pharmaceutical process. I had issues with the pharmacy and they had to get pre-approved from the doctor. When I called the office to explain to them what was going on. The lady at the front desk transfer me to a person who was in charge of insurances and billing. I did not catch your name since you didn't give it to me. She was very rude and disrespectful and loud and kept on yelling at me for no apparent reason. I asked her if she could please come down and not yell at me over the phone. She claimed she wasn't yelling yet the more I told her to come down the louder she got. I tried to explain to her that whenever this one issue with the pharmacy a pharmacy wants to make sure the doctor pre-approved any changes. And which she stated has been approved as been approved yelling at me several times asked if I was bothering her in some manner by telling her to do her job. I have a follow-up a month from now appointment to be honest I think I'm going to cancel before they try to charge me any additional charges. I don't care to be treated in the manner I was treated when I was not rude or disrespectful in any way and somebody treating me with just disrespect. read more

I'm giving this practice 2 stars b/c the support staff seem to have their act together. The receptionists and nurse were very pleasant and helpful. I'm going to try to be really fair in this review simply b/c I don't believe in slamming people on Yelp as retribution for a negative experience. That being said, I'm still only giving Dr. Nat 2 stars. First and foremost, whether Dr. Nat does a good job actually treating skin is irrelevant to me b/c I have only seen him once and I have no results on which to base my opinion in that regard. I can only comment on his bedside manner and the way in which he addressed my other concerns. I made an appt w/Dr. Nat b/c I'm experiencing dramatic hair loss from my scalp. I've already explored most avenues and have narrowed the cause down to stress, but wanted a professional to examine my scalp and make sure my hair follicles weren't completely arrested. Being a medical professional myself, I have my own ideas about how a patient should be addressed/treated, especially one who has made it evident that they aren't just ANY patient (those of you in similar situations would understand). Before even seeing Dr. Nat I waited 45 minutes for my appt (totally understandable as they were switching to a new electronic system), and then once I was in the room with him, he spent NO MORE than 5 minutes with me. When I expressed my main concern was hair loss, he flipped my hair around to look at my scalp and loosely exclaimed that my scalp and hair follicles looked healthy and to just "try not to worry about it - you won't go bald". UM, excuse me? You're not even going to look at the roots of the hair falling out to see WHICH stage my follicles are in? And as far as I'm concerned, you can't see hair follicles with the naked eye! My guess is his strength is NOT in hair loss and he didn't know what else to do. If hair loss isn't your forte, for the love of God just state it and send me to someone who can help me. Aside from not taking my hair loss seriously, I get the feeling that he didn't read my chart upon entering my exam either. He didn't seem aware of the medication that I was taking. This worries me, b/c I read my patient's history EVERY time I go into an exam. When it came to my acne issues, he just explained what the treatment was going to be and sent his nurse in to work with me on treatment plans. Which was actually helpful. The nurse was great. All in all, I would NOT recommend Dr. Nat. I didn't feel like he regarding me as an individual in any sense of the word. I felt pigeon-holed. Like I mentioned before, I'm a medical professional myself and in MY field, bedside manner and client communication is PARAMOUNT. I was pretty much disgusted with my visit and refused a recheck. read more

DR NAT IS WHERE ITS AT!! OMGEEE I totally screwed myself up trying to tie a skin tag on my neck (( FYI DO NOT EVER DO THAT I LEARNED THE HARD WAY )) but i wound up in the ER and they told me to see a derma dr thats when i found Dr Nat I really didnt think that i was going to get an appointment BUT the wonderful helpful ladies at the front desk fit me in right away !!! SHOCKED !!! Dr Nat totally took care of me super fast took both of the tags that were giving me problems and he treated me for the contact dermatitis that i totally gave myself ... He and his staff from the front desk to the tech were WONDERFUL I really think that this was a blessing in disguise because I totally needed a new derma dr anyways since i have sooo many skin issues !! I was very happy to see that they offer a TON of other services and nice skin products !!!! I will def!! be back and i suggest you check them out !! I AM BEYOND HAPPY I WANT TO CRY !!!!! read more

I came to Dr Nat after being misdiagnosed by a different dermatologist. While most of my visits were no longer than 20 minutes, I never felt rushed and he was happy to answer any and all questions I had. The front staff desk was nice but his assistant was amazing! She remembered me and my situation even after 3 months of not seeing her. In the end my skin condition (pseudo lymphoma) was taken care of. I have very little scarring that Dr Nat said he could treat with lasers but was not necessary. I would highly recommend him. read more

Dr. Nat is wonderful. He addressed my skin issues immediately, took care of a small skin cancer - assured me that all would be OK, and it has been. I have seen him 3 times, and each time I felt well taken care of, and comfortable. His staff has been great - very comforting and cordial. It was easy to get an appointment, and they are very accommodating! Thank you Dr. Nat. read more

My BF was having skin problems - so I googled "best dermatologist near me" & He showed up. My BF who NEVER GOES to a doctor gave him a chance and loved him. Gave him fast relief for his eczema (which he didn't even knew he had!) read more

Good customer service very happy my first time there , the doctor was very secure of what he was looking at and the procedure he was doing . Very straight and direct I like doctors like that they don't beat around the bush . I was soo happy I did my procedure same day I when in to my consultation. read more

I switched to Dr. Nat from another local dermatoligist because I needed a doctor who would check my body as well as my face. I got exactly what I wanted with Dr. Nat. The office staff are all very friendly and efficient. There is hardly ever a time when you are not seen at exactly your appointment time. He has the very best selection of magazines in the waiting room but there's never enough time to browse. It's true that he doesn't spend much time chatting, but his manner is very professional and makes me confident that he knows very well what he is doing. As a patient of his for about 15 years, I consider him to be very caring and willing to address any concerns i may have, whether routine skin checkups or improving my appearance. read more

Called for an emergency appointment. Sometimes there is availability because of cancellations. The receptionist immediately said no and flat out stared laughing. Thanks! Now, I will never be a patient! That was the first contact I had with the office and it was rude!!! read more

Don't use this facility. Use at your own risk. I'm normally not one to complain, but if you read others reviews about this Dr, my review is not an overreach. Many complaints for the number of reviews. Greedy Dr that overcharges for services rendered and keeps you coming back for treatment. It's a money mill. Wouldn't use this Dr again. They claimed that I made an appointment and when I didn't show, charged me $50. Then, when I called to see if they would waive the fee, they said the Dr doesn't do that. This is a scam. Fraudulently billing for unused services!! Will now complain to the medical board!!! read more