Very unreliable and unprofessional business. I do not recommend for selling your car…read more After a nearly fifteen minute phone call with an AI voice assistant ( the only point of contact that was accessible through the listed numbers for Norcross) I was told my car would be picked up the next day at 10 and I would receive a phone call when they were nearby. On the day of I received no calls, emails or texts and they did not come to pick up my car nor did they reach out for cancellation or rescheduling. I attempted to call twice around the fifteen minute late and hour late marks and was not able to contact anyone as their AI was not set for prompts with missed appointments. Look elsewhere, especially if your car is in good condition and only has a minor problem you're not willing to fix.

We had a vehicle scheduled for pickup on 1/2/26 (husband set this appointment up two weeks ago)…read more Part way through the day we called and were told that yes, they would still be coming between then and 5. The vehicle was never picked up and no one ever called. today called again First thing this morning. Was told it would be moved to a different hauler & it would be picked by 5 again. Still hadn't heard anything by 1:30 & called again, being assured that they were with another seller and were still coming. 4:30 comes and called back to still getting the run around and being told there was no manager or supervisor to talk to. Vehicle never picked up. Wasted our time and lied to us for 2 days straight. This company is a scam. Do not do business with them.

Was looking to purchase a family van, Phillip Hawkins Motor advertised a "fair" condition 2007…read moreNissan Quest trade in for $6000. I asked for a diagnostic for the vehicle and they could not provide so I took the vehicle to an auto shop during my test drive. The technician pointed out that everything under the hood had been therally cleaned but there was still evidence of leaking in the Joses and gaskets that were attached to to major components of the vehicle. Long story short the vehicle needs roughly $2000 in repairs. If you buy any trade-ins from this establishment, be sure to get a diagnostic done during test drive because they will clean up and try to hide any faults it may have and sell you the vehicle at highest possible price!

I would like to thank both Sandy & Shannon for assisting us in the purchase of a Buick Encore for…read moreour Granddaughter. It was anything but easy as our Grand daughter is in Wesley Chapel Florida. When Kristen was scheduled to sign her paperwork and pick up the vehicle, she contracted COVID. They were very patient and understanding even though all the paperwork had to be re-done. Even when the battery failed after pick up, they were very quick to resolve and reimburse us for the replacement. We are very impressed with the staff and the quality of the SUV. I would definitely purchase from this company again,.

They service my vehicles Maybe a little more expensive but…read morethe warranty is good A I trust their service

I came to this dealer looking for a used vehicle for my wife to trade for my Jeep wrangler. Colton…read moreassisted us with the buying process. We looked at the options and picked a used Bronco Sport. Colten left and came back with an offer for a new 2025 Bronco sport. After some discussion we decided on the new Bronco Sport. It was a long process a little over 3 hours but worth it. We ended up keeping the Jeep and driving home with an our first brand new vehicle. Colten has responded to all of our questions after the purchase.

WARNING WARNING WARNING The service department at this…read moreplace is a huge scam operation. They charged $1,287 for a loose radiator cap on my daughter's Jeep. Jay in the service department set this scam up an Barry the service manager backed him up, after telling me he was getting our refund for unauthorized work. Two days later Barry told me they would not be participating in any refund. RUN FAR AND FAST if you're looking to do business with these crooks also go through and read reviews from Dealer Rater, Cars.Com, Google, Yelp and any other review sites before using these scammers.

This place is horrible. They have had my car 2.5 months and their solution is to sell me another…read morepiece of crap vehicle from their lot. I'm good. Don't ever buy a car from here. They won't call you back