The absolute best place to have your oriental rugs cleaned and/or repaired…read more All done by hand and very fairly priced. Nice selection of rugs with many hidden one of a kind gems in the stacks.

We have had our rugs cleaned and repaired at this store for the last 15 years. Our last experience…read morewas amazing. They made a tattered 40 year rug look like new! The colors are vibrant again. Service was quick and reasonably priced. Highly recommended.

We had a large rug that was in a high traffic den area. Needed it cleaned and we took it to…read moreBenedict's. The price was very reasonable and the rug was ready ahead of the promised date. We now have what looks like a new rug! Highly recommend these guys. They can also handle rugs with spots and odors.

Benedict, Fine Rug Cleaning apparently just allows one day to respond. I would say this, YOU ARE…read morethe company I was complaining about. I invite you to come to my residence and see both of my rugs from home decorators collection. They were purchased at the same time and laid on my lower floor simultaneously. Following a flood in my house I sent one rug to Benedict for cleaning & the other rug I did myself with resolve. I am including pictures that my plumber can verify. Your lengthy rebuttal is no surprise. Trish was pretentious & treated me with extreme distrust (my credit score is consistently in the mid 800's). I have had a long career in perianaesthesia & am familiar with customer relations. It's easier to whitewash your business than to come back with an earnest attempt to learn from or correct the complaint. My review was put up so that other people might consider if you are the best company for them. I have never in my life been asked to pay for someone just to SCHEDULE a pick up & delivery. This is inherently part of Customer Service, and, if you must charge, embody it into your rug quote. Interactions with this company showed a reluctance to give or in any form be gracious. That simple gesture makes the difference between a client feeling valued or not. Further, I have owned many many good rugs, and I have never been asked to pay a fee for blocking. Cleaning the rug, and returning it into its original rectangular shape, is part of the service in from La Jolla to Albuquerque. I should also say that that "additional charge, was never even brought up in the conversation. I do not believe, in any way, that you can correct the effect of your cleaning, but I also believe in free speech. People need to be informed about the failures of companies as well as their achievements.

Always great customer service and superior quality products. You can be at peace with whatever you…read moredecide on. I purchased a grill 1 year ago and amazed by the sturdiness and how effortless it is to clean the high quality stainless steel grates. You may pay what may seam pricey but you (as I) will be exceptionally pleased.

While our sales representative was very nice. We spent well over $1000 on cushions alone. About 3…read moreweeks after we got them home. 2 of them started to rip in the stitching. They sent them off to just be restiched. They told us 2 weeks. Then in 2 weeks they said another 2 weeks. These cushions were on a covered screen in porch. They were not in the weather. They send all of there furniture elsewhere to be made, and that company is not looking good in my eyes. As a business owner. Customer service is key! I have had a bad experience!!! DO BETTER IF YOU ARE GOING TO CHARGE THISE PRICES!!!!

I've purchased many items from SHL. each time Wendy and Haley have been super helpful and…read moreknowledgeable. SHL is my first stop for furniture and home decor.

great place to find cheap furniture.we love this place. so if your looking for some household decor…read moreyou must check them out. thanks guys

I have bought a few Rugs from Magid for our home. Just picked up this new one on Saturday 12/17 at…read morehis North Point Store for our living room.

Great selection of rugs, we went for one runner and ended up buying 2 plus a larger 8x10 since the…read moreprices were so reasonable. Friendly staff and super helpful, please easy pick up for the larger rug and he loaded it into our car for us. Would definitely recommend and will be back the next time we purchase any rugs for our home. Thank you Magid!

The staff is very conscious of the need for protection in the Covid environment. They request…read moreappointments to control the amount of people in their showroom. They are also very upfront about the effects that Covid has (and is still having) on the factories, warehouses and distribution of the products. Building a new house and needed to furnish a bedroom. Maria and the staff were extremely accommodating and answered a steady stream of questions. They offered several options in a variety of price ranges. I ended up furnishing two bedrooms for less than my original budget for one. My house wasn't quite ready for me to move in, so Maria offered to store all of my furniture until I was ready. We stayed in constant communication and when the final inspections were finished and the Certificate of Occupancy was issued, my furniture was delivered the next day. For a nominal fee, white glove delivery service is available. They showed up when scheduled, brought everything inside, assembled and set up both bedrooms of furniture, cleared away all packing materials and made sure that I was happy with everything. Great staff! They pride themselves on quality products as reasonable prices. They offer products from a well known furniture store, but at a much lower cost. I had shopped for a recliner at the name brand store and found one that I liked. Being a cost conscious shopper, I also priced that same recliner at a local "furniture outlet" store and was thrilled to find the recliner there for about $300 less than the name brand place. When Maria asked if I had checked their price, I admitted that hadn't. I gave the staff the brand and model number of the recliner and they returned with a price almost $200 less than the "furniture outlet" place. Yep, you read that correctly. Red Gate Home Furnishings "out the door" price was almost $500 less than the name brand home furnishing store for the exact same recliner. Now you know why I'm thrilled to find this furniture gem and why this review is so lengthy. If you are ready to shop for your home, do yourself a favor and check this place out. I'm sure you'll be as happy with them as I am. They get the "Fat Guy Two Thums Up" award from me!

Such a nice surprise to walk through the doors of Red Gate and into the comfort of Maria's stylish…read morefurniture selections. She listens to your needs and is considerate of budget. Excellent communication skills for order and delivery status.

Carpet isn't a cheap investment, and frankly I haven't ever been a big fan of carpeting. This…read morechanged when I came across Enhance Floors. My issues with carpeting were numerous. First I have 2 big dogs and our last home's carpet seemed to absorb their scent. It also seemed perpetually stained with Georgia clay foot traffic patterns. Additionally, I'm an allergy sufferer, and it always felt like my old carpet locked in the pollen. And finally, when we finished our basement we bought new carpeting from Lowe's and every time I stepped on it I'd hear this plastic sound. I'm not sure if they screwed up the installation or if the carpet pad just sounded squeaky. In any case, I wasn't a fan. I wanted hardwood and my husband insisted on carpet because he preferred the warm feel, and argued it would better muffle the running around of our rambunctious 5yo and 3yo. He won the argument with the caveat that I got to pick the carpeting. I scoped out the selection at Lowe's, and called Empire. Friends warned me that Empire might be fast but they used hard sell tactics (offers only good for 24hrs, etc.) which provides little opportunity for comparison shopping. My mom had also used them and found the quality disappointing. I spent weeks researching carpeting and installation. I learned that most carpeting companies outsource installation, and that this isn't often covered in their warranties or those warranties are very limited. Then I found Enhance Floors and was impressed with the selection of carpet options and the outstanding installation warranty they offered in addition to the extensive warranty Mohawk offered on the materials. I chose a newer product - Mohawk's Aero - which is hypoallergenic, doesn't stain and doesn't absorb odor. The product is synthetic and environmentally friendly (fully recyclable) and has a built-in felt-like pad that is cushy and breathable so you can suck up allergens when vacuuming. And the texture of the carpet is gorgeous and super soft. The color selection was beautiful too, and we chose "Longhorn" which looks lovely in our home. I never thought I'd love carpeting and I adore this product! Aero has a 10year materials warranty through Mohawk, and Enhance offers a lifetime installation warranty. The business is locally owned and the owner himself comes out to do measurements. Installation is professional, and they are responsive if concerns arise (they even came back to do an odd bathroom closet that had been missed). Pricing was also very fair - well worthy the added peace of mind, professionalism and exceptional quality. I believe they offer 12mo interest free financing too. I was able to get limited time 15mos interest free financing through Mohawk (on special promo from time to time) and Enhance honors that as an authorized dealer. The only drawback is that it can take a couple weeks to schedule your quote. It's well worth it though, so be patient. I highly recommend this company! I'd definitely advise checking out their showroom to decide what type of product best fits your requirements. Some of their carpets actually come with 20yr materials warranties! Crazy. And one last thing... I mentioned my 3yo and 5yo. We've had spilled milk and juice and it actually beads up on the surface of the Aero carpet (won't absorb or stain)... it's the easiest thing to clean up yet somehow miraculously super soft. Mind blowing!

The very best ! They are careful and actually take pride in their work ! You will not be…read moredisappointed!

I first got to know Bob's as the company that did all the work for a friend's high end designer…read moreclients. I picked up fabric, finished pieces, etc. for her. I also love to shop there for fabric and get ideas for projects. You get what you pay for -- this is really an art and not something you learn in two weeks. I figure that buying better furniture and re-upholstering it is wiser than buying cheap pieces that won't hold up long term. I have a lot of antiques so that's my strategy!

Poor quality. Uses low quality materials and workmanship was poor. Wasted over $2k on them to do…read morebad work.