Called to setup an initial consultation. They asked me to send all the information and documents…read moreover email (to a gmail address). I told them I am not really comfortable sending it over email and would prefer an in-person appointment. They said I would have to drop in at their home. When I asked what I should bring they said I should know myself what I should bring and "I am in the middle of something so I cannot talk to you, bye!". Yeah, hard pass.

Needed consul about a specific tax circumstance, found San Jose TS on yelp. I don't rely on yelp…read morefor looking up business food or non food related, the app does not work properly, learned that first hand.... I do my taxes and have for the last 5 years, thought to hire someone for the 2020 season.... Although I do feel that the person over the phone was professional and counsel me with do's and don'ts, I do think that they were not helpful and could of as least offered an in person appointment. This place is not helpful to me and will not use them for the 2020 tax season. No thanks hard and swift pass zero stars. Enso forever. +- Not worth the time. Did not feel the need to use their tax services. Null explanations. _"You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose." -Dr. Seuss 2021 yelp/12

I've had consistently great experiences with the accountants here as they're knowledgeable,…read moreprofessional, and helpful. Unfortunately, the same cannot be said for the front desk. The woman at reception, who I understand is the owner's wife, is consistently rude, dismissive, and unwelcoming. From her tone of voice to the way she speaks to clients, there's a clear lack of basic courtesy and professionalism. Every visit, my parents and I are met with a lack of basic courtesy that immediately sours the experience. As the first point of contact and the gatekeeper to the accountants, her demeanor makes it difficult to even want to walk through the door. It's disappointing because the quality of service beyond the front desk is solid, but customer experience starts the moment you arrive. At this point, her behavior alone is enough for me to take my business elsewhere.

I've usually had good experiences here, but this last time was a dud. I filed my taxes and waited…read moretwo weeks for contract from them to pay my fee with no response. I finally called and it turns out that we had slipped through the cracks. Communication was extremely difficult over the phone, in English or Vietnamese. I came in and they filed the taxes without apology while I waited. The cost was $300. If you use this company be vigilant. Call and make sure they get the job done.

We've relied on Rachel for our tax needs for years, and we're consistently happy with her service…read more Her insightful knowledge has helped us achieve the best outcomes for our situation, and she offers valuable advice for planning our taxes in the coming year. We highly recommend her tax services to anyone in need.

I made appointment to get consult on business models and payroll for the business I am staring up…read more They let me meet Rachel Ngoc and I started asking what kind of business I should choose if I open that type of business then she interrupted me impolitely like I was wasting her golden time. She asked me to tell her what I really wanted and don't ask about business models because I don't know any about that ( the main reason why I want to come as I mentioned when booking appointment) and she said they are not accepting any new payroll client. Her attitude was very rude and there is no need for that. I also got my personal tax done here and this time would be the last visit!

This review is long overdue…read more I have been a long-time client of Melissa Ruiz of Ruiz and Associates. Melissa and her team have continually provided top notch customer service. In the time that Melissa has been doing my taxes, I have consistently received a refund from both the IRS and the Franchise Tax Board. I have come to her with a variety of tax issues, each one solved based on her extensive knowledge and experience. She is always up to date regarding the latest tax laws and initiatives. I happily sing her praises and highly recommend her without hesitation. If you are looking for a top-notch accountant for personal and business use, look no further. Melissa and the folks are Ruiz and Associates are for you. Thank you, Melissa, for 10 years of excellent service and for taking the extra time to make sure all my tax documents are in order.

I highly recommend Melissa Ruiz and Associates for complicated or basic income tax preparation…read more Melissa Ruiz is extremely professional, knowledgeable, and an ethical tax preparer. She is available to take my calls or returns them promptly. Best of all, she provided options unbeknownst to me to lower my taxable income, resulting in a larger refund from both federal and state! Ruiz and Associates has been at the same location for 54 years because they have a satisfied, dedicated clientele and the business is open year round, so thank you for all you do! Sincerely, Rebeca Leon

I did not have any experience with doing taxes for the quarterly deadline, but Yan was very helpful…read moreand answered a lot of my questions, helping me through all the steps of the way. If you need help, make sure it isn't right before the deadlines, giving time to prepare what is needed. Will definitely be going back to Yan even if it isn't about the end of year tax deadline. Thank you so much Yan!

I had a bunch of issues with my previous CPA that I had engaged which that left me with little…read moreconfidence and time that I would get my tax situation sorted out in time for the year. Since I had only been using TurboTax before, I didn't have much experience in working with professional tax advisors and I contacted Yan after reading some reviews on Google/Yelp. The experience of using her for my CPA was completely different compared to the previous one I had. She was very detailed and meticulous in checking each detail of my situation, and also didn't pretend to know everything - if there was an issue that she wasn't clear about, she didn't hesitate to look up the necessary IRS documentation to make sure that we weren't making any mistakes. Even after our meetings in-person going over documents, she would also follow-up and double-check to make sure that I hadn't inadvertently overlooked something (and she did find a bunch of details that I had filled in incorrectly as well through this process!) She was also more interested in making sure that I understood the process and what each document was for, rather than just taking everything into her own hands and just asking me to "rubber-stamp" documents. I really appreciate her spending the effort to help with my tax literacy. Would definitely recommend Yan if you're looking for a reliable CPA who looks out for your interests, rather than just treating you as yet another client!

Analy was really helpful with getting my insurance started. She explained everything in a way that…read morewas easy to understand and made the whole process simple. I felt comfortable asking questions and she made sure I got the coverage I needed. Great experience overall.

highway robbery!! They did not tell me there was $150 fee for them to find me car insurance at a…read moredecent price. I could've found it myself. I do not recommend this business. Find your own car insurance. I'd give them a negative rating if I could.

I'm not quite sure if it's called "Santa Maria Urban MISSION," but the last time I checked, I…read morebelieved that it's "Santa Maria Urban Ministry." Correct me if I'm wrong. I think what they're doing is great to be honest with you. They serve low income families and are non-profit-making as well. I've only been here once, and it was such a warming experience (:

From the owner: We are also open from 9 - 11:45 am on the 1st and 3rd Saturday of each month…read more The mission of Santa Maria Urban Ministry is to feed the body, mind, and spirit of the individuals in our community by providing them with food and other basic services, educational programs for all ages, and opportunities to give back through volunteer service. Our Core Values * Dignity and respect for all people * Compassion for the under-served * Empowerment of community members to alleviate the impact of poverty * Catalyzing uplifting transformation of the community via a safe, welcoming place with relevant programs * Education as the key to transformation and better futures * Collaboration with our community to provide valued services * Building meaningful relationships with community members