I been tried to get appointment since 2021 and the only respond is: we don't have appointments, our…read moreagenda is very full but I feel is just descrimination against me from one of the employee from my country now her supervisor follow her statement and not even ask me my verSion mrs Ferrell I can't believe they don't have appointment (4) years I have a very bad situation with that employee couple years ago she tell she going to make short I never got appointment in that clinic that descrimination very clearly.

expect very poor quality service untrained and will waste your time your problem will get worse and…read moreyou would might want to lose your mind even more because they will do the bare minimum unless you have regular issues not severe issues i repeat poor service do not come here.

Lois is an amazing therapist, a lifelong teacher and a compassionate mentor. I began seeing her in…read moreBrooklyn nearly 10 years ago now and I can track a million good decisions in my life to her guidance, support and expertise. I owe so much of my life happiness and my healthy relationships and deep love with my partner to her. I strongly recommend, even if you don't think that you wouldn't benefit from it, that you go talk to Lois and make a decision after meeting her. She can and will change your life! :)

I started working with Lois many years ago when my partner and I saw her for couples therapy (side…read morenote - still together after 13+ years!) and I benefited so much from meeting with her that I now see her for one-to-one sessions. I had a very turbulent childhood and Lois has helped me work through many of those issues and helped me to understand how they have impacted my life now. She has taught me many coping mechanisms and has been a lifesaver when I have been in times of personal distress. I highly recommend taking some time to meet and work with Lois - she is an amazing therapist!

Melissa Walker made and appointment with my 16 year old daughter only to cancel on her at the last…read moreminute. I could tell that she was not suddenly "booked and not taking on any new patients." I'm convinced that she would not take us on because we wanted to use out insurance. Shame on her.

If you prefer someone who is attentive, compassionate and direct, you will like this therapist. I'm…read morealways suspicious of therapists who have little to say... I'm not sure if they are prolonging therapy to keep the money coming in, or if they are thinking about their chores. In my experience there are too many of those kinds of therapists out there. Dr Caraballo is definitely not like that, rather I have come to know that she loves her job, shes very professional and she remembers you.

From the owner: Dr. Karen Caraballo is a licensed bilingual clinical psychologist specializing in working with…read morechildren, adolescents and families. Our services include: *Psychological Evaluation *School Neuropsychological Evaluations *Psychoeducational Evaluations *Family Consultation *Immigration Evaluations We can help you identify: *ADHD *Learning Disabilities *Reading Disorders/Dislexia *Anxiety *Depression *Autism *Family conflict

I am unconditionally grateful to Yelena Zhuklevich and Dr. Faina Yablochnikova for fixing my life!…read more I came to their office being an emotional wreck and I am doing much better now! I tried three different specialists before coming here. None of them seemed to be a good fit. After only one session with Yelena I knew she was the one to help me. She is easy to talk to, very professional and completely committed to her patients. The atmosphere at the office is extremely welcoming. Everyone is friendly and patients are always greeted with kind smiles. I recommended their services to a few friends seeking therapy. My friends thanked me later for the referral!

Ellen is a very great couples counselor! Very attentive and non-judgemental. My fiance is very…read morecomfortable talking in her presence which has not been the case with previous therapists. Our relationship has been going exceptionally well since starting therapy with Ellen. Yelena is very nice and helpful as well, as she suggested Ellen for us. Oh Yea, they have hours on Sunday which is great.

I'm so happy that I found Julia. She's very compassionate, kind and gives really useful advice. As…read morean entrepreneur who often feels stuck, Julia provides me with great strategies to progress forward. If you're looking for a therapist in the Williamsburg area, I highly recommend Julia!

Having known Julia for some time in a professional manner, I take great pleasure in writing a…read morepositive review for her practice. I have always know Julia to be caring and empathetic as well as extremely knowledgable. If you're looking for a great therapist, you've just found one.

Lauren Polotono is an extravagant member of BCS and a main reason I stick with tjis company…read more Weather it was getting my personal confidential records to me in a fast secure manner or coming up with an affordable payment plan when I wasn't as financially stable. She is the absolute best in assisting scheduling my appts with my psychiatrist - Dr. Massey. If you forget to make it, she'll make sure you are scheduled so you don't run out of meds. She is very flexible if you miss the call too and that helps make sure ai received the best care. Brooklyn Center should hire more employees like her. My therapist has been with me for many years and I have no complaints and she is outstanding As well. I recommend booking an appt at this institution

I have tried going here twice now (three years apart), and had the same experience both times. I…read morewas assigned to a person who is leaving, so I would have to switch. The first time, I did an intake, got assigned to someone who was leaving in a couple weeks. Then, I was switched to someone that then was leaving a few weeks from the time I got switched to them. This time, I was assigned to someone who is leaving in three weeks. If you want consistency, this is not the place.

I cannot recommend Dr. Rafael Mendez highly enough. During one of the most challenging transitions…read moreof my life, he provided me with the guidance and support I needed to navigate through it. In the year I spent working with him, I matured more than I ever have in my adult life. What truly sets Rafael apart is his approach. Instead of getting lost in the "why" of things, he focused on the "how"--how to manage my emotions, how to handle difficult situations, and how to become the best version of myself. Even now, 8 months after my last session, I find myself using his advice daily. He was always attentive, understanding, and genuinely concerned about my well-being. I came to consider him not just as a therapist, but as a trusted friend. He was firm in his advice, guiding me with a clear sense of direction, but never condescending. He led with love, offering support without coddling me. Thanks to Rafael, I am now a better person, a better leader, a better wife, and a better daughter and sister. If you're looking for a therapist who will help you grow and become your best self, look no further than Dr. Rafael Mendez. 10/10!

I had a chance to interact with Rafael and my experience was quite devastating…read more I tried to talk to him but my call was never returned

I would not recommend Valera Health to anyone struggling with any kind of mental illness. I was…read morereferred by my physician to use a therapist with Valera. I liked her, she was nice, but not helpful at all. Anything I talked about, she would simply tell me she was emailing me a worksheet. That was it. I could google worksheets and do them myself if I thought that was helpful. Not only that, but she cancelled my appointments last minute regularly. Then, I had to reschedule an appointment ONE TIME, and I get an email from Valera saying that I'm being "fired" from that therapist. LOL. They said I could contest it, but honestly it wasn't doing anything for me. Then I got a referral for a psychiatric nurse practitioner to talk about my ADHD diagnosis, and talk about starting medications. The NP was very nice, but she made some weird faces when I talked about certain things with ADHD. It let me know that she was going off her textbook knowledge of ADHD, and probably didn't do any kind of research into how people with ADHD struggle, especially when they are diagnosed late in life. She finally agreed to start me on medication, and then we went to telehealth appointments every 3 months to check in. Several times, I was scheduled for a telehealth appointment, and then on the day of my appointment, suddenly I didn't have one. Sending them messages is ridiculous, because it takes forever to get a response. One time, I scheduled a telehealth appointment during my 1 hour lunch break at work. I went out to my car to connect on my phone, and it wouldn't work at all. I never received a call from the NP to check in and see why I was late. I even tried to call the main Valera number, and the person who answered was like, "Oh, weird. let me try to call her and I'll get back to you." and nobody ever called me back. Apparently I wasn't even scheduled!!! Several times, the provider cancelled my appointment last minute, which is really frustrating considering I plan my entire day around that appointment. I have to do it at home, because the connection on my phone is unreliable. Then recently, I missed an appointment. It was an accident, and I thought it was scheduled for several hours later than it was. This was the first time I had missed an appointment. I received no message or call to check in. I messaged her and apologized, and asked to reschedule. I also asked for a refill of medication, and that message was ignored. I sent several medication refill requests through the app, and also messaged her 5 different times because I had now been out of my meds for several days. She finally, after 12 days since I initially messaged her, responded to tell me that she will be refusing to refill my medications because she hadn't seen me within the allotted timeframe, and I should contact my pcp for a refill for this month. Nothing about how SHE cancelled last time, and how she's always 10+ minutes late to my appointment, or how she tells me she will schedule something and then not actually do it. Thankfully, my pcp sent a refill for me the same day I put in the request. I am absolutely done with Valera. It's not worth it. I will find a different company, and see if my pcp will continue prescribing it for me in the meantime. You CANNOT mess with people's mental health like this, especially when it comes to controlled substances. For the week where I was without my meds, I was in danger of harming myself. I could not stay awake, and when I was awake, my suicidal ideation got so much worse. Absolutely bananas how they treat patients with mental illness when they are supposed to be HELPING US!

Good luck trying to get a response from anyone. It's impossible to get in touch with anyone to…read morechange/cancel appointments.

Would like to add that dr. Gottlieb has helped me SO much since I began and I can't even express…read morehow different I feel after less than a year of going here. I feel very understood,validated and respected by her. Best therapist I've ever had hands down. This place is doing magic for people w Bpd and similar. I

I found Dr. Rischa online and couldn't be happier with her. She is a supportive and sweet therapist…read moreand truly takes the time to meet you where you are- in session, but also in scheduling and in making herself thoroughly available to clients. I feel really comfortable with her. But beyond just feeling comfortable talking to her, since she uses CBT and DBT techniques in session, my time with her also feels intentional and productive. As a queer woman, I feel safe, listened to, and not judged by Dr. Rischa, which is not always a given for me when receiving care. The office is new and super welcoming. Dr. Rischa's personality seems to come through in her room, as well as in the whole space, which has a kind of feminist art thing going on that I'm into. From my more limited interactions with Dr. Adams, she seems lovely too! All in all, I highly recommend this practice and hope it stays in the neighborhood for a long time!