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    Brooklyn Counseling Services

    2.6 (23 reviews)
    Open 9:00 am - 4:00 pm

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    Allen T.

    I inquired about this group,as I was looking for a psychotherapist and went through an intake over the phone.I was asked background information,name and insurance ect.I was initially told that there was no availability and that I would be put on a waiting list and contacted when a suitable match became available. 15 minutes later I received a call back where they asserted that my psychiatric history and medication regimen disqualified me from their network of 40 independent providers. This loose network of mental health providers that fall under the umbrella of Brooklyn Counseling Services,refuses to treat people whom have certain psychiatric diagnosis as a matter of policy. I honestly answered their screening process,admitting a diagnosis of bipolar and anxiety.I was asked about previous psych hospitalizations.I answered truthfully in the affirmative that 28 years ago I was hospitalized for a 5 month strectch.I also mentioned that I am currently under a private psychiatrists care. I have always been seen by a private psychotherapist as well.I have been stable for 28 years and unfortunately my current insurance has caused me to leave my last therapist.They initially said they take my insurance and would put me on their waiting list. They had the chutzpah to try and refer me to a clinic based on some generalized criteria,rather than treating me as an individual.Instead of having a professional asses me as an individual,a secretary gathered my very personal information.Once the administrator saw the presence of an actual diagnosis,that involved several medications prescribed by a psychiatrist,the Secretary was immediately instructed to make a referral to a clinic,without a real evaluation! This approach shows the limitations of their providers and that they are not patient centered.I would think twice before you trust your most sensitive life issues with such an unprofessional outfit. What is most disturbing is that mental health providers have not progressed ,and still after so much advances in the treatment of psychiatric disorders,continue to perpetuate stigma!

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    3 years ago

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    5 years ago

    Terrible and unprofessional. Therapists are unhelpful and don't say much to be helpful.

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    Brooklyn Counseling Services - c_and_mh - Updated May 2026

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