When I first went to this office for a cleaning and we went over my work needed I was told they would send in a Pre D for the crown. Obviously not. And front desk doesn't know how to do the math for the downgrade of molars per insurance. I paid almost $400 then was asked for another $85. I am a single person, new to TX, no family, one check and having financial difficulty. B/c they were closing that office, they kept sending bills and calling repeatedly for the $85. I left msgs and even spoke to someone twice letting them know that I KNOW I still owe and will get them the money. I have worked in dentistry for over 20 yrs on the east coast. Do you know they sent me to collections for $85. I was only able to pay half for now- but I would NEVER GO BACK after this ordeal. Be transparent about pricing. Teach your staff to calculate correctly. Send in Pre D's. I blame myself b/c I trusted them, but I should have known better and did my own research and calculations. You lost a client in me. read more