I am waiting for my prescriptions while feeling horrible and nothing...I've called twice, all my…read morelabs are in...I cannot get help. no return phone call, nothing. in the meantime, I'm at a loss for help and have been charged almost $250 and a months wait with no help. I think I've wasted my time and money. If you need menopause help quickly, go elsewhere. Signed, Still Miserable Update: I called corporate and they got in touch with regional, who then got in touch with the office. The office finally called me. It turns out that Lilly, the NP I was seeing, has left the office and my stuff just completely fell through the cracks. My scripts have now been sent in, finally. However, I'm wondering how things will be going forward and likely will be switching to a different provider as this experience has not let time feeling confident in the care I will be needing in an ongoing basis.

My experience was beyond disappointing from the start at this location…read more I have been in healthcare for more than 30 years and patient care has always been my biggest priority. With that being said, I know things can be busy or staffed and be shorthanded, but I'm not sure if that was the case. From the moment I walked in for my 1st appointment I felt very unwelcome! The receptionist barely acknowledged me was short unfriendly and almost seemed just irritated to be there. I have excellent insurance and I'm ver knowledgeable with insurance. She just told me my copay was $99 with no explanation, to me that was more than normal but I paid and will confirm with my ins EOB the costs. One of the responsibilities of a receptionist or front office is to set a 1st impression of a practice and this was a big failure on her part. The nurse that took my vitals was pleasant, the PA was great, knowledgeable and explained everything well. The second nurse that took my blood was outgoing and friendly, this gave me hope about my future appointments. I scheduled my follow up for a week later to review my results. On my second appointment there was a different receptionist and she was more pleasant. I was brought back quickly and a new nurse came in took my BP and explain another provider was here today than the normal one. She left saying she'd be in shortly. I waited 50 minutes no one ever came check in on me or explain why I was waiting so long! I would have been ok if someone came in, apologized for the wait and gave me an update but that never happened. After a hour of nothing I went to the front office and asked for a copy of my test results and said I've been waiting a hour no one has come in, I'll find another office. I was more shocked by the total lack of professionalism when she never once apologized and just printed my results out and handed them to me. I would not recommend this place to anyone I know. It's a corporate medical office and you would think they'd have better trading in place for their team. This was my worst experience ever and I still don't know what I paid for? Update!!!! As I thought I received my EOB today and they charge my ins more than $800 for a visit with a PA and blood work. Per my EBO I was only to pay $24. I'm not dealing with these people that abuse medical billing codes. I'm filling a complaint wit BCBS. I'll let them deal with their billing department. Always check your benefits and EOB most of these large Corp managed care facilities are run by business people that expect you not to catch their misuse of billing!

One of the worst doctors offices I've ever visited. Misdiagnosed me multiple times and kept trying…read moreto force meds on me that were not working. After 2 visits and being unable to reach them at no time of the day or no time of the week by phone, they told me I had to get an MRI or they were not going to see me anymore. One of the neurologists also told me it was perfectly okay to use 1000mg of tylenol daily long term use. In the end I figured out the problem before them. What a waste of money and time.

Dr. Anusha Mannava is very knowledgeable and a very caring neurologist. She also has good manner…read moreand had earned our trust. Their team members Sharon, April, all seemed very caring and are like angels in our darkest time. Appreciated them.

Dr. Pederson is a wonderful person and doctor. I would describe her as old school, where the…read moredoctors got to know you and treated you as a person and not just as a chart number. She sits with you and talks to you and makes you feel comfortable. It also doesn't feel like a typical doctor's office where you can't relax and you feel on edge the whole time. A lot of times doctors rush in and out and you feel like they listened to you. She's listening and she's taking it all in and she cares deeply. I would say I highly recommend her, but it's a catch-22. With writing this review I think she's wonderful, but at the same time I like being able to get my appointments with her. Also, my 11-year-old daughter sees her and just loves her. We followed her from Midlothian because neither one of us wanted to find a different doctor. She's just so great.

Katherine Pederson, DO, MS 1757 Broad Park Cir N #201,…read moreMansfield, TX 76063 Family practice physician I advise anyone using katherine Perderson to review your billing and make sure your insurance was billed for what was actually performed. I was hoping the manager of the facility in mansfield would call me back again how she said she would, so we could resolve this issue. (But after the first call i have not heard back. )Simply because "the doctor" says they performed something doesn't make it true. There was no thorough investigation done. This billing issue was dismissed way too quickly. Anyone can be "nice" and willing to listen, but there actions after is what pushed me to write this review and make others aware. 1. Appointment was made for a first visit that they said was mandatory to establish a relationship. When we arrived to apt. We specifically stated to several employees before being called to the back no physical exam was going to be done. Weight was taken, lungs were heard, blood was drawn. Doctor Katherine advised to schedule physical soon on the next visit. Before leaving the office they told me doctor katherine had changed the visit code and billed for yearly physical. Which they also looked confused as to why. No one had answers. I had to wait till manager called later that day. I told the manager We were told several times by several employees it was just a first visit to establish relationship. And $10 copay was charged, manager did refund after I first spoke with her. But the $10 is not what bothered me it was the doctors actions. All I wanted was for them to code the billing correctly or actually perform a thorough physical exam and any professional that cares would. But instead was told that the doctor may not be a good fit for us. And that she was attesting she did perform it. So they couldn't do anything about it. After talking more with manager, she said she had to talk to katherine again and would call me back the next day. I waited until about 1pm and called them since i had not recieved a call. And was told manager was in a meeting. She advised the employee assisting me to read off the notes. I didnt think that was professional. The employee said she would have manager call me back. I was expecting a solution of either billing code correction or a thorough physical exam performed, not the bare minimum. Which just really makes me sad. In person the doctor seems great it's the behind the scenes actions like billing that I don't understand how a doctor can take advantage of patients like that. If what she did was a physical she definitely did the bare minimum required to get away with coding the visit as a physical. So please review your bills, it's something that most of us don't normally do and just pay. Or we don't look because it's covered by insurance, without realizing our insurance is paying for things we didn't even have done.

They are phenomenal but it is extremely hard to get ahold of anyone over the phone…read more Dr Butler is very kind and takes time to discuss your issues while explaining what's going on so you understand the treatment.

I'm so grateful that there are actually physicians who listen and understand your concerns. They…read moreaddress your issues and make a plan for treatment. Easy to get appointments. I usually see Ms. Hermine or Dr. Butler, but you can see anyone and expect to receive the best care. Thanks to all of you for being there for me! DebM

I received a nameogram yesterday, and the care and quality medical care I received were top notch…read more Experience was wonderful. Jazmin and Dallas were my team; they were warm caring and attentive. Authentic conversations appropriate for the setting while not antiseptic. I highly recommend; great care from Head to Toes!

I want to give a huge heartfelt thank you to Lacie Melms. She helped bring my baby girl into the…read moreworld and took the most amazing care of both me and my daughter. From start to finish, she was truly God-sent. Her kindness, patience, and support made my entire delivery experience unforgettable in the best way. I'm forever grateful for the love and care she provided. I want to give a special thank you to Nurse Trang Nguyen. She took such amazing care of my baby and made our discharge process so smooth. She was incredibly helpful, patient, and thorough with all the information she shared about caring for my newborn. Her kindness and support truly made a difference during such an important moment for us. We're so grateful for her care! To the Labor & Delivery Department at Texas Health Hospital Mansfield -- Francisca Mufuro, Karen Huggins, Lacie Melms, Veronica Delgadillo, Trang Nguyen, Amanda Gaccetta, Jeremy Vaughan, Stephanie, Kayla, the Brigitte: Thank you all so much for being such an amazing team. Each of you played an important part in helping me bring my healthy baby into the world, and I couldn't be more grateful. Your care, patience, encouragement, and kindness made my delivery experience truly special. I felt supported every step of the way, and it means more than words can express. Thank you from the bottom of my heart for taking such wonderful care of me and my baby.

Asked twice whether medicare and supplement accepted (previous patient, YES they accepted both 6…read moremonths ago). I noticed a large yellow X through insurance on the paper forms I requested (I will not sign pages of medical documents on my cell phone). They said, after 45 minutes we do NOT accept medicare supplements anymore. Big waste of time when I needed an Xray

Picture this, day before Christmas Eve and you develop a cough so severe it wakes you up at night…read more I generally hate urgent care because the cost is astronomical but my primary care Dr. was booked until mid January so I had no choice. I made a same day appointment on the app. Arrived, filled out a few forms and was seen about 20 minutes later. The nurse practitioner was kind, funny and very informative. Four prescriptions later and I'm out. I didn't have to pay anything and I'm guessing it's because of their partnership with my doctor's hospital Baylor Scott White. Six days later and I'm feeling 100% better.

Though Tesfa came highly recommended from my mother, who also happens to be his patient, he had an…read moreunusual interest in asking questions about my elementary aged son who was not present at the appointment. Even advised what sort of sport my child should play, which was exceptionally weird. Was condescending when correcting the speciality of a previous doctor who had helped treat a migraine at local hospital, whom I was led to believe was from the Mansfield Methodist neurology department. Tesfa rather curtly corrected that the doctor was not a neurologist at all. Husband witnessed this interaction as he sat in on the appointment as well. Would not recommend this physician. He helped my mother alleviate her migraines, but as for me, I prefer a doctor with a bit nicer bedside manner.

Dr Tesfa is a neurologist my daughter chose for me to see. I am very satisfied with his care. He…read moreis thorough, knowledgeable, and easy to talk with. His office staff is awesome. I went there in the midst of them moving when things were chaotic and hectic asking for help with my labs. I offered to come back when things had settled down some, but the lady ( I'm sorry don't remember her name) at the front insisted on helping me. She helped me in spite of all the chaos going on around her. I was truly thankful and will always remember her act of genuine kindness.

I was seen on May 7. I paid with a credit card. Once a month since then I get a notification that…read morethey are billing my card. Some times 100 dollars, sometimes 35 dollars . Since their clunky Athena software never works I can never find out what I'm being billed for. PAY CASH or see an ortho doc elsewhere

Dr. Hopkins has completed three surgeries on me the past year. He is very professional and knows…read morehow to perform procedures with very little scars.