I needed to have the contents of my 3 bedroom, 2 1/2 bath house, moved 5 minutes down the road to a storage unit. I contacted a few moving companies and decided to go with Gentle Movers because they had their own 17' truck and the price seemed reasonable...$145 per hour for 2 guys. Joshua Montiel (the owner) asked me to send him a list of the contents of my house, which I did. I am a minimalist and one of the bedrooms was completely empty. Anything that could fit into a box, was already packed. I asked him how many hours he thought it would take and he said 3 to 4 hours. He asked for a $100 deposit, which I sent him via Zelle. On the day of the move, he showed up at 10am with two guys. The owner sat in the cab of the truck almost the entire time. One of his movers was polite and quick, but stayed in the truck organizing most of the time. The other mover was obese, moved like a sloth, and looked as if he was going to pass out. He seriously moved sloooow the whole entire time. I mentioned it to the owner and also said that at this pace, it doesn't look like it will be done in 3 to 4 hours. I was then told it would take at least 5 to 6 hours. I was not happy and expressed that to the owner. I started helping to move my own stuff to help speed things up. To add insult to the situation, the obese guy kept making negative remarks about me.... The owner must have told him that I said he moved slowly. Nine hours later, they finished. Nine hours! I told the owner that I will pay him for 6 hours, as that is a reasonable timeframe for the job. He became irate and started cussing at me. I called my friend (who knew what was going on) and placed him on speaker phone. The owner said I was ripping him off and I told him that he was a crook and shouldn't have hired that one guy who barely moves. I had $800 cash in my hand and he said, "Fine, give me the $800." I asked if he would give me a receipt. With an attitude he said, "Yes, l will give you a receipt." As I was handing the $800 to him, he snatched it out of my hand and said, "Nah, f**k you! I ain't giving you sh*t!" He kept yelling and cussing at me as he walked back to his truck. DO NOT EMPLOY THIS COMPANY! These people rip customers off. He knew that guy moved like molasses and that just added more $ to his pocket. Quoted 3 to 4 hours and it takes 9 hours....crooked, shady, and unprofessional movers. Moving is a stressful event. It shouldn't be made even more unpleasant by horrible people like this guy. read more