Saw Endodontist Dr. Ortiz yesterday. Very poor experience. First of all appointment was made with…read morefalse promises of saving the crown on #30 while doing root canal. Charged $260 for CBCT which I plan to dispute. First thing he told me was contrary to what was promised while making the appointment, the tooth will most likely get reinfected shortly...I have been doing this for 16 years. Then the doctor refused to provide services that they had already run through my insurance. The doctor has a big EGO. I am having issues with another tooth and requested him to take a quick look at the 3D scan which I had already paid for. He flatly refused and actually felt insulted! What nerve and what service?!@#%!! Then he got mad that I was pissed and asked me to leave.

if you are wondering where the best place in dallas texas, to get braces, look no further. im a…read moresingle mother, financially aware (cost effective, yet gold star service and product!!!!), service aware, cleanliness, safety, time aware, just all of what you look for in a profession that concerns ones health, this is absolutely the place to go! my son had braces here with dr. jan ortiz, and i was very uneducated in the whole process, but i must tell you thank goodness that we went to this office, as our experience was top notch, excellent, professional, up front, honest, and i could just keep going!!! my son jackson, got his braces off with no bs, straight up honesty that is a rarety now days. the financial dept worked with me on the payment that i could afford. dont go anywhere else and take chances as it is so not worth the heartache, time and having to restart elsewhere when you can start and end here with more than the result you are looking for. its been a year and hes doing great wearing his retainer at night, and he has the most beautiful smile. i couldnt be more proud and happy, especially after the whitening. fantastic job yall!!! thank yo for everything from the amazing front office to the dr. great, on time service with better that what we could have ever asked for!!!!!

Dr Tanur , Susan and the entire office is 5 star ! can't say enough good things about the entire…read moreoffice I've recommended about 6 or 7 people to Dr. Tanur . I had implants with him several years and the surgery was a piece of cake . Susan is the BEST hygienist ever ! I have severe dental phobia but Susan is so warm and friendly, I feel more at ease

Went in for crown lengthening and came out with a lightened gum. The doctor told me as I was waking…read moreup from the anesthesia that they had "removed some hyperpigmentation." After coming home I realized what happened I was so upset that an important part of my smile that hold a cultural significance is completely wiped. The doctor insists that this is not an intentional lightening of my gum although they clearly said to me that they've "removed some hyperpigmentation" but also they never mentioned in my consultation that this was a possibility nor was it indicated in the consent form. I consulted with a different periodontist after the fact and after reviewing my consent form, that makes no mention of lighter gum as an outcome of a crown lengthening, they suspect that this may have been done, because to some, a lighter gum is "aesthetically preferred". Gum lightening maybe the "in thing" to do right now but I absolutely didn't consent to it. In fact I hate my results so much that I wish I never altered my original smile. I recommend anyone who wouldn't want alterations to their smile on a whim of a doctor to avoid this place.

Lovely staff very nice great wit da children it was a pleasure highly recommend fast services will…read morebe goin back

Very bad experience my friend almost lost her life with two tooth extractions they did and they…read moredidn't take responsibility for anything I don't recommend them my friend was in the hospital for 5 days

Love this office! I've been coming here since I was a kid with Dr. Lai, and have continued enjoying…read moremy experience at the same office when Dr. Kapadia took over. This location is pretty convenient for those in the Richardson area, or even neighboring cities because it borders Plano as well. Charlene (front desk admin) is very friendly and efficient. I always get text notifications (you can set this up with them) two times prior to coming in, and a confirmation call. This is really useful for me because I make the appointments 6 months out and don't remember the specifics. If you need to change your appointment, it's also quite convenient to change times / days. Just take a note to the days they aren't open! The process of cleaning and results are always clearly explained to me when a question arises. The cleaning and polishing process is a painless experience, and fairly quick for me (under the hour). Everyone here is so nice- Recommend this dentist!

Dentist was a JA, don't go here unless you have perfect teeth and a thick skin. Dentist terrible…read more'bed-side' manner, awful.

He is a great dentist…read more I believe he has retired. I hope he is doing well. My teeth and gums appreciated him.

I have known and used Dr Stewart for years. Gentle and compassionate. I would absolutely…read morerecommend him to friends and family

After having my first baby, my gum issues went from borderline problematic to really bad. I went to…read moreDr. Adami and instantly loved her positive, nonjudgmental attitude and her matter of fact statement that she could definitely help me. I'm still in my treatment process, but I appreciate that the entire thing, with all involved costs, was laid out for me at our first meeting, and we have kept to that estimate every step of the way. The office staff is great, Brenda may be the world's friendliest receptionist, and Olga does a great job keeping up with every detail. I like that they can show you your progress over time by photographing each step of the process. Dr Adami is kind, funny, and gentle, but still gets the job done. Everyone does their best to keep you in the loop and give you all the direction and support you need. I have been to other medical professionals where I feel like just a number, but the staff here always remembers me on a personal level. I strongly recommend Dr Adami to friends and family, she's a wonderful periodontist and a great person.

I had my implants placed by Dr.Adami ,she and her staff did an amazing job from day one till last…read moreday . Highly recommend and if I need more implants I know were to go .

Had an great consult but then it came time to get the work done. The assistant did t know how to…read morework the nitrous tank and they were about to start removing my upper wisdom teeth without making sure I was ok. I had to tell them it was t working Dr. slew insisted it was and was very put out that I pointed that out. She very loudly told me that it wasn't the same as sedation. Ummm..... I'm a nurse, I know that! Her and her assistant were quite rude and I was seconds away from leaving because THEY WOULD NOT LISTEN! Not Good quality in someone who is about to yank 2 teeth out of your mouth. They finally listened and moved me to a different room. THE WORSE CHAIR SIDE EVER WONT BE BACK!! German assistant was the worse no it all ever. . The hygienist was amazing!

Had my wisdom tooth pulled here. Dr. Lee was very quick and efficient. Recovered in less than 2…read moredays. Highly recommended. Also had teeth cleaned twice, the korean assistant was extremely through. Most important, the charges were reasonable. And the biller really know her way around insurance. My out of pocket charge were much lower compare to other places where i had similar operation done.

Dr. Kapadia was excellent for my husband and me! He took care of my husband's root canal and…read morefillings and my cleaning. He is young, has a great office staff, is professional, sympathetic and willing to listen. The best part is that he offers gas instead of novocaine. I have a reaction to novocaine so sometimes use nothing at all if gas is not available. His prices are reasonable and he takes almost every insurance available. Highly recommended!

I went to see Dr. Kapadia recently and was very touch because of his caring nature. He examed me,…read moreand let me know that he can't fix my problem and didn't charge me for it. Needless to say, when I have a dental problem next time, I will definitely go back to see Dr. Kapadia!

I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.