I have been going to this location for my dental work for three years now and I have had a great…read moreexperience under the care of Dr. Michelle DiStefano and all of her staff! Everyone is very professional and pleasant to talk to, the facility is clean and beautiful, there are TV's in each dental station where I can watch HGTV or some other show while getting work done, and there is a small play area where little ones am be entertained while I parent gets their work done too! Whenever someone is looking for a new dentist, I always refer them to this location and Dr. DiStefano!

I switched dentists due to my last dentist having a HORRIBLE…read more "bedside manner". It's always a risk when going to a new Dr. However, from entering the office, I felt comfortable and at ease. Dr. DiStefano's staff from the front to back were wonderful. I absolutely loved Dr. DiStefano! I was having tooth pain and she not only made me feel like she cared but that she was going to get my problem taken care of. The solution was a root canal in a tooth that wasn't even hurting. I found it hard to believe but it was true! She explained why that happens and when I got that tooth taken care of...my pain was gone! She is friendly, caring and KNOWS WHAT SHE'S DOING! My husband and (grown) daughter switched over to her as well and we are all very happy we did!

We had our son's tongue tie snipped and everyone was so nice and informative. They did a good job…read moreof comforting everyone involved in the process. Definitely a good place to go.

My kids had a bad experience at a different kids dentist nearby. They wouldn't go to the dentist…read more Finally convinced my son to go to Algonquin Kids Dentistry, our experience was phenomenal!!!! Dr. Ursitti, Dr. Melinda and Phillis were amazing! My son was a trooper! He had 2 extractions! They were patient with him and he can't wait to go back! By far the best experience we've had with my kids!

Very friendly with my two kids. My one daughter is very…read moreshy and scared of the dentist. They came in and took their time with her.

I've worked as a dentist for the past 12 years. Our family recently relocated to the midwest and…read moretoday I had the pleasure of bringing my daughter to a dental appointment at Fox Dental. I was pleasantly surprised by the professionalism as well as how easy the appointment was. Would highly recommend.

I recently visited the Elgin location and had the pleasure of working with Natalie. She was very…read morethorough and so kind to my child. In addition to Natalie, Bertha too was so helpful with explaining the insurance aspect of our visit. Highly recommend

We've been bringing our 3 kids here since we moved here 2.5 years ago and we're finally done. We…read morecannot stand this place. They are the rudest, most condescending dental office I have ever visited. They try their hardest to separate parents from the children so that parents don't know what's going on during appointments. If you ask questions they make you feel stupid and talk down to you. They tell you that you have to use their "lingo" in the office and now make you sign a paper agreeing to it! For example, If you say "pulled" tooth or ask questions about the procedure their eyes get big and they get visibly angry. On one of our visits the dentist finished the exam and then casually said, "we're going to send that tooth to the tooth fairy." I was a bit taken back and said, "I'm sorry, does that mean you think you need to pull this tooth?" And he snapped at me and said, "what do you THINK that means?!" I have never, ever been treated like this by a dentist before and after 2.5 years of dealing with interactions like this by their entire staff, we've had enough and don't trust any of their recommendations. Definitely go elsewhere!

Dr. Duran and her staff are so patient and kind with my daughter who has global delays. I can't…read morerecommend them enough!

We took our three boys here for their first dental visit since moving to Rockford. It was great!…read moreThere were so many details that Dr. Duran thought about when setting up her office that makes dentist visits so much easier on parents. Upon arrival, there is an iPad station (with immovable ipads) that kids can play with while you check in and wait for your appointment. When we were brought back (which was pretty quickly), there were TVs on the ceiling to distract and cute sunglasses to use as eye splash guards. My kids were especially excited for the sticker and toy that they received after their appointment! I also loved how our hygienist interacted with my 2-year old. This was his first visit and he did so well, thanks to her! She showed him each of her tools and what they did before starting to clean his teeth. When it was time for the actual cleaning, he was ready and opened right up for her. My other boys did really well with their cleanings, and Dr. Duran was great with them as well. They're looking forward to their next visit in June!

Miss Ashley the hygienist is absolutely amazing. She makes my daughter feel so comfortable during…read moreher appointments and makes going to the dentist fun for the kids! She knows how to connect with her patients and really tailors her visits to the individual kid by mentioning things she can tell they like. For example, she noticed my daughter's paw patrol shoes and started talking about paw patrol with my daughter! She eases any hesitation the kids have with her pleasant ton and personality! She has a very special way of working with kids. She is amazing. I am so fortunate to have found such a wonderful person who makes my daughter smile and laugh throughout her appointments. Dr. Lin the dentist is amazing as well! At my daughter's very first dentist visit she was really worried which Dr. Lin could sense. He left the room and came back with a special balloon for her which instantly made her feel more comfortable. He has a kind and gentle demeanor that makes kids and parents feel comfortable. Unlike other pediatric dentists offices, this office allows the parents back in the exam/cleaning room with the children which was important to me. This office is wonderful in so many ways. I have been very impressed and will recommend this office!

I was referred here by a general dentist when my kids (under 5) were too afraid to open their…read moremouths. They worked miracles on helping my kids get over their fears! Another great quality is that they are very open and upfront about costs and what your insurance (or dental discount plan) will and will not cover. That takes a huge stress off trying to manage the health and finances of your family. They are very kid friendly, but also very professional. It's been 5 years now and even with all the cavities my kids have had they do not fear the dentist. From the receptionists to the dentists everyone is kind and friendly. I also love that they've never once scolded my kids for being a kid. They will ask them to stop misbehaving if I'm concentrating on the billing or speaking with the dentist, but it's never said as a way to shame the child or the parent and to me this kind of positive influence from professionals is essential.

Came to this dentist as a new patient and honestly loved it very professionally, and explained all…read moremy concerns in the best way possible recommend if looking for a new dentist honestly very happy with my visit.

I had a friend who was hired to "shadow" and took many notes. They hired this candidate knowing…read morethey had no experience. They gave this person a job but then rescinded the offer, within 30 minutes. I would not recommend this employment position. Doctor was not honest when the candidate was offered the position. To the company, be honest about who you'd like to hire.

I had a great experience yesterday as a new patient! I was nervous searching for a new Dentist, but…read moreSecond Street Dental made the transition so easy. EVERY staff member was extremely welcoming and personable. My hygienist was super sweet, engaged in fun conversation, and was very gentle with the cleaning (a nice change from my previous dentist office haha). I feel really lucky to have found such an awesome dentist so close to home! Second Street is location in the perfect spot in downtown St. Charles. It's easy to find, and there seems to be a good amount of parking near the office. I would 100% recommend this office!

This team is amazing! I've been coming here for a couple years now and always feel right at home…read more Everything from the moment you walk in to when you leave, the entire staff is very friendly. I have had nothing but pleasant and easy cleanings. When I have needed to get cavities filled the team has ensured I am comfortable and not in pain. They even provide dental cleanings for young kids. I have 2 kids (5 and almost 3) who have gone and the team does really well with them to try and keep them entertained (put on a show while they are cleaning) as well as incentivize them with prizes afterwards.

I had an appointment for a tooth extraction. After waiting almost an hour, they took me back. The…read morenurse said the dentist only had twenty minutes and that they couldn't do it today. They wanted me to reschedule. I didn't reschedule. None of the staff was rude. That is why I chose to go there. I am upset that they didn't message me to tell me they didn't have time. I don't have a car, so I have to walk everywhere and they are close to my home. My mouth still hurts. So I have to find someone else who has time to see me. I booked the appointment online, so I don't understand what the deal was, as to why they didn't have time? Overall, the staff was nice. I do recommend they get some help with time management, so noone else experiences this. Now I have to find another dentist, so I won't be wasting mine or their time. I never even seen the dentist. If I could rate my experience without the stars, I would give them a negative two.

I saw Dr. Allen at Grand Dental in Sycamore for an orthodontic consult and highly recommend him,…read moreespecially if you're queer / lgbt+ , have more complex needs, or are looking for an empathetic non-judgmental orthodontist. I went because I am trans and having FMS (facial masculinization surgery) and my surgeon wanted me to consult with an orthodontist. I needed to see how the different options for FMS would impact having braces/Invisalign in the future, how braces/Invisalign might continue to change my jaw after surgery, and based on that, what surgical options would be best. Dr. Allen was really informative, he took the time to go through all of the possible options and answer all of my questions. It was clear that he is well informed on facial surgery, even when it doesn't directly relate to dentistry. He was really friendly and acted like they were all completely normal questions. I was definitely nervous to have an appointment about this and he made it a completely comfortable experience. Additionally, I've had other unrelated orthodontic consults in the past with other providers. Grand dental was the most thorough.