If I could give this "doctor" and office zeros stars I would...My boyfriend has had an undiagnosed chronic illness and has seen over 100 doctors in the past two years and "Dr." Gennaro is by the WORST one to date. His bedside manner is atrocious and quite frankly the man could care less about my boyfriends health. When he broke out in a rash from a medication he was prescribed by "Dr." Gennaro, he called to follow up and was told, "rashes aren't really in my area of expertise" and sent him on his way...mind you rashes that occurs after this medication is taken are extremely harmful and can lead to further complications and long term side effect, but again...not his area of expertise. I'm unsure if this man actually cares to help patients or just collects checks.
He sent my boyfriend to get blood work done to check the levels of this medication and then went on vacation, never reviewed the results and will not send them over to another doctors office for them to review as his symptoms are getting worse.
He refused to add additional blood testing despite the recommendation of a number of other heath professionals and was told he would only check for what he wanted.
Another one of his doctors had a phone conversation with him and relied to us how uncomfortable "Dr." Gennaro made him feel and told me I need to find a new neurologist because this man refuses to listen to anyone else!!
His receptionist Barbara, was the most UNHELPFUL receptionist I have ever come in contact with in over 10 years of customer service. She would never answer calls or follow up with voicemails.
I don't understand how this place is even a functioning practice. It's a disgrace how they treat patients.
"Dr." Gennaro, you should really take a look at how you are treating your patients or better yet your lack there of...aren't you a doctor to help people? And not have them leave your office feeling worse and morally defeated?
I refuse to let my boyfriend go back to that office for fear that "Dr. Gennaro" lack of care or even medical expertise could further harm his health.
This practice is absolutely DISGUSTING and that is a direct reflection of "Dr. Gennaro" read more