1. Genius Phone & Computer Repairs

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Lawrenceville, GA

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4 years ago

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4 years ago

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3 years ago

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3 years ago

Very efficient service, my phone was quickly repaired. Appreciate the expert care and highly recommend the company.

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5 years ago

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Ackeem C.

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A to Z Repair & Accessories - IPHONE 11 LCD REPAIR ONLY $75

A to Z Repair & Accessories

(2 reviews)

I had a very disappointing and frustrating experience with this repair shop…read more The first time I went in for a battery replacement, I was told to come back in a couple of hours. When I returned, nothing had actually been changed. My phone still showed the exact same battery health (83%), and there was no system message indicating that any battery had been replaced. That was the first red flag. When I questioned it and asked the technician to open the phone in front of me, he refused and told me to come back the next day. That lack of transparency immediately made me uncomfortable. The next day, after insisting, the situation became even more suspicious. I was shown a battery that supposedly came from my phone, but it had specifications that didn't even match my device (wrong capacity, no Apple branding). That raised serious concerns about honesty and professionalism. At one point, when I stepped away briefly, the technician suddenly "completed" the battery replacement. This time, my phone immediately displayed a notification saying the battery was not recognized as genuine. That clearly showed that the previous visit, no replacement had been done at all. In the end, I requested my original battery back and had it reinstalled because I no longer trusted the parts or the service. Once reinstalled, my phone went back to showing the original 83% battery health, confirming that it was indeed my original battery all along. This experience felt misleading and unprofessional. A customer should never have to question whether a service was actually performed or not. Transparency and honesty are essential in this type of business, and unfortunately, that was completely lacking here. I would strongly recommend being cautious and asking to see the repair done in front of you if you decide to come here.

In and out in ten minutes with replacement screen and new otterbox case. Raj was very helpful with…read morerecommendations & efficiently repaired phone screen.

Phone Tech

Phone Tech

(115 reviews)

$

Chris was amazing in helping my mother with her locked iPhone. He reset her phone and even called…read moreme to keep me informed as to the process so I could support her later. He demonstrated great patience and went above and beyond...truly a kind human! I will bring all my cellphone issues here in the future.

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

Genius Phone & Computer Repairs - mobilephonerepair - Updated October 2026

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