I'm hoping this isn't too lengthy, but I had to share so someone else doesn't go through what I just did.
I stopped in to Geneva Auto Sales in Genoa City, WI from driving quite a distance to look at a car they have advertised (as of this writing) on craigslist and their website http://www.genevaautosales.com/
First of all, as I was looking at the cars on the lot and not finding the one I was there for, I noticed every single car I looked at (almost all of them) had SALVAGE TITLES that are not disclosed in any of their advertising. These vehicles were probably in major accidents and can be difficult to insure. Strike 1.... no full disclosure and misleading advertising.
Secondly, when I went into the office, the owner didn't even get out of his chair or greet me as I walked in. Strike 2.... total attitude that he was in control and doesn't really care to do business with me, right off the bat.
Finally, when I asked the man about the car he had advertised, he said he sold it a few days ago. I said "Oh, bummer, too bad the website wasn't updated." And he then said to me "did you call the little number on the website to ask about it?" That threw me for a loop because normally when I shop online, it's either available, or it says "sold". I did tell him that I called about the business hours, and he cut me off and said "well, you didn't ask the right questions". I told him I didn't think I needed to ask if an advertised vehicle is still available, and it didn't matter so much because I was interested in a number of cars he had listed online. As I stood there in disbelief of his attitude and wondering if I should even ask about another car on the lot, he flat out said to me "you can stand there thinking I should feel sorry for you, but I really don't care about you, it's Friday and the weekend is here." I was floored at that comment! Now, I'm a guy who likes to rectify situations and give people the benefit of the doubt, so I mistakenly asked about the other car just to see where this would go. He then asked me with sarcasm and attitude "do you want to drive it?" I said, "think I would like to at least start it." He then had the nerve to say that I had an attitude. Instead of leaving at that moment, I told him I was a serious customer and that he shouldn't talk that way and that I own my own company and would never treat a customer like that, no matter what. He then told me I was not a customer. I then said "I WAS a customer". He argued and said "No you're weren't." Funny.... because I had a big wad of cash that said differently and I was prepared to buy a vehicle on the spot. Strike 3.... The owner of Geneva Auto Sales is rude and has no regard for his customers.
So I said a couple of choice words to the man that I cannot repeat here and walked out the door.
As I searched online looking for a place to give a review, I found reviews where he has removed his listed cars and the few "positive" reviews are so generic they seem fake.
Again, unless you are looking for an unpleasant conversation and emotional beating, I strongly recommend not going to Geneva Auto Sales in Geno City, WI when you shop for your next car. read more