1. Genesis Maintenance Services

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Genesis Maintenance Services

5.0 (1 review)

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Services - Genesis Maintenance Services

Window pressure washing

Rooftop solar panel cleaning

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2 years ago

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Sunshine Gutters and Roofing

Sunshine Gutters and Roofing

(337 reviews)

West Berkeley

Huge thanks to Carol at Sunshine Gutters and Roofing!…read more We had a leaking skylight that was originally installed by another company, and we were preparing for an expensive repair. We received quotes ranging from $1,500 to $4,000 from other roofers and assumed we'd be paying out of pocket. Instead of trying to sell us a repair, Carol suggested we contact Velux directly, as she thought the skylight might still be under warranty. She was absolutely right. Velux confirmed that the skylight is covered and will inspect and repair it under warranty. Carol's honesty, knowledge, and willingness to point us in the right direction saved us thousands of dollars. It's rare to find a company that puts the customer's best interests ahead of making a sale. We are incredibly grateful for her advice and professionalism. If you're looking for a trustworthy roofing company, I highly recommend Sunshine Gutters and Roofing. Thank you again, Carol!

The service itself was fine and the pricing was fair enough hence the 2 stars…read more However, as one other recent reviewer also flagged, the billing and invoice payment experience was so negative it motivated me to write this review. Our estimator gave me incorrect information in developing our contract, telling me our downspouts including the downspout attachments that went underground, would be fully cleaned out during our service. When they did not clean the downspout attachments, they told me they don't do underground attachments even though the estimator told me this was included in our pricing. I paid the majority of our bill, leaving about $230 balance while I disputed the unfinished work. Eight months ago, I sent an email that was never responded to and never heard from the company again. Then yesterday when their legal department called me out of the blue to threaten to send me to collections over the unpaid balance. I replied immediately to explain the situation and their response was to say if the balance wasn't paid by the end of the day it would be sent to collections. They alleged they had called and emailed about the outstanding invoice (they hadn't - I went through my emails, spam and my phone and found no evidence of any attempts on their end to contact me). I was shocked that they took such an aggressive, threatening approach to a customer who a) they dropped the ball with and b) who was actively in good faith trying to resolve the dispute immediately once they brought it to my attention. We had a misunderstanding about the scope of work - I would have appreciated some acknowledgement or apology on their end vs. them dropping the ball completely then coming back out of nowhere to threaten me with collections. Just not a good way to do business and I am left with a very sour taste from dealing with the legal threats.

Excelsior Roofing

Excelsior Roofing

(167 reviews)

Bayview-Hunters Point

I recently had my roof replaced by The Excelsior Roofing Company, and so far I've been very pleased…read morewith the experience. I obtained several estimates before making my decision. While Excelsior was the highest priced option, but the difference in cost was relatively justified by the level of service, professionalism, and workmanship they provided. From the initial consultation to the completion of the installation, the process was smooth and well organized. Communication was excellent, the crew arrived on time, and the work was completed efficiently. Throughout the project, I felt that the team genuinely cared about doing the job right rather than simply finishing as quickly as possible. A special thanks to Eduardo, who was knowledgeable, responsive, and easy to work with. He took the time to answer my questions and made sure everything was completed to my satisfaction. The finished roof looks great, and the attention to detail was evident throughout the project. Major home improvement projects can be stressful, but The Excelsior Roofing Company made the experience straightforward and worry-free. Because the roof was only recently completed, I'd like to wait until after the first significant rain before giving a final assessment of its performance. However, based on the installation process and overall experience so far, I would not hesitate to recommend The Excelsior Roofing Company to anyone looking for a professional and reliable roofing contractor.

Excelsior is a great roofing company -- excellent, competent service. While costly, you get what…read moreyou pay for. Once they do your roof, you will not need them to back because their work is great. We've re-hired them 4 times (garage roof, house roof parts 1 and 2, and most recently another segment). The team that shows up is adaptable and just willing to do it.

Genesis Maintenance Services - windowwashing - Updated October 2026

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