I can't comment on the work, but I had a very poor customer service experience with this company. I…read morecontacted them, explained what I wanted done and scheduled an appointment. I found them on a search site, and saw that there was a reasonable service fee to come out for an estimate. I had to cancel the appointment due to other work being done at the house that took longer than expected. I called recently and rescheduled the appointment. Again I explained what I wanted done, and it seemed the guy understood what I was asking. I scheduled an appointment for today at noon. I asked the price of the service call, and he told me they did not charge a service call. Okay great...I was sure I saw a small service fee initially, but no fee works too. I just received a call this morning from a guy at XH asking what I wanted done. I was confused, because I assumed professionals took notes on these things. I explained again what I wanted, and after being told in the previous conversation that they needed to come out for an estimate, today he rattled off a price of $650 without seeing anything. I was shocked, because I had a couple other estimates for less than a third of the cost, but they were booked way out, and I wanted this done soon. So I mentioned this to the guy, and he said yes you should go with that, because that's what we charge just to come out. I said, "what is your charge for coming out...the $200 I was quoted by the other guys?" There is no $200 dollar service charge listed anywhere on their website, I was told there was no service charge when I scheduled the appointment, and no electrician is charging $200 for a service call. I don't know why this guy or this company decided they didn't want my business, but clearly that was the case. He correctly expected me to say no thanks when he quoted me a price of $650. I will assume I dodged a bullet on this one.

Called Xavier at 12:30p to look at some garage lights that weren't working. He was done by 2:30p,…read moreand everything was up and running. Very professional, definitely would call XH Electric again for other electrical issues.

We searched and had four electrical companies come in to give us an estimate. We were very happy…read morewith the owner Adam when he came out and we told him what we needed and how we wanted to run the electric and some upgrades that we needed. They did a complete overhaul on moving the panel box because it was a pacific panel box and had to be relocated to a new location. We were so happy with the results. You cannot beat the team that he has. We were impressed with Logan and Zoran. They were so professional, neat, explained everything, and I would highly highly recommend them for your electrical needs.

Very nice gentleman. Honest and helpful. Experienced electrician…read more Helped me with a tricky outdoor floodlight.

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

I called Tri-County Electric when some contractors at my home found an electrical problem. They…read morewere very responsive. Returned my call promptly and came to my home quickly. This was very much appreciated since the issue was time sensitive. Nick came and handled everything I asked right away. He was professional, courteous, and knowledgeable. Billing/office staff was professional and efficient as well. I would definitely call them again!

From the owner: Tri County Electric Service, Inc. provides electrical services in a professional manner, committing…read moreto complete every project with the utmost care. Call us today for the best North East Ohio Electricians.

We never made contact. I tried to call a number of times but each time the call was ended. In an…read moree-mail Shaker told me that they had an issue with their phone system. They have not tried to get back with me.

From the owner: When your lights are flickering and your circuits are tripping, Shaker Heights Electric brings the…read morepower of professional expertise to Cleveland's electrical needs. Since 2008, we've been the voltage virtuosos of Northeast Ohio, turning electrical nightmares into bright solutions. Our team of licensed electricians combines decades of experience with cutting-edge technology to handle everything from emergency repairs to complete home rewiring. Whether you're dealing with outdated wiring that's older than your favorite classic rock album or need a smart home installation that would make Tony Stark jealous, our skilled technicians arrive promptly and work efficiently. We pride ourselves on clear communication, transparent pricing, and attention to detail that ensures every connection is secure and every installation meets the highest safety standards. At Shaker Heights Electric, we're more than just electricians – we're your neighborhood electrical problem solvers. Under Clyde's leadership, our team has built a reputation for reliability and excellence in residential and commercial electrical services. From simple fixture installations to complex electrical system overhauls, we're committed to keeping Cleveland's homes and businesses safely powered up.

I used STG to add an outlet for a tankless water heater and to fix an outlet we have in the garden…read morefor a fountain. Carl and Karl showed up exactly on time. They wore booties inside the house and cleaned up from their jobs very well. In and out in under an hour. I'm very happy with the work and cost. Outstanding service, thank you!

Hired them for a new job I needed 2 people came out and got the job done in a reasonable time and…read morevery fair price ( thanks guys) I would recommend them 100%

After a storm blew down my utility pole and wires, i made several calls to get it taken care of…read moreasap to avoid more damage if the pole completely fell over. Other companies seemed uninterested, but when I contacted Christian, he asked me a few questions and requested pictures. He stopped by on his way home from the hospital after his wife just gave birth to his child a couple hours after I spoke with him. Without asking for payment, Christian climbed on the roof of the house and disconnected the wires to make sure they were safe and then would have a very reasonable estimate ready for me that day. He started work almost immediately and worked around my schedule. He was always on time and professional, and the work was completed quickly and perfectly. Highly recommend.

Very responsive. Called early in the morning. Explained I was experiencing intermittent power…read more Christian came that afternoon and checked the home service and let me know it was an AEP problem. Will call him again when I have electrical related projects.

Jimmy did a lot of work on a prior home for us and the work was always done great. He's a great…read moreperson and that makes a big difference letting someone into your home!

Jimmy did an awesome job fixing the lumpy walls in our house!…read moreWe have a 100+ year old Lakewood house with plaster walls that have set and bowed over time. Jimmy was very responsive, and professional. He came out for an estimate and then did the repair work over two days. He was respectful and cleaned up after himself which is more than i can say for other contractors I've hired... i will definitely be using Jimmy for future projects around my house!