RACIST! When i say RACIST, I mean every letter! I stopped…read moreby Discount Tire Bossier City on yesterday. Informed that i should be here this morning at 7:15 so that i could be the first car they worked on. I was here by 7:10, before some of the employees even got here. At least six cars have came in after me. They have completed the work on all of those cars and all I need is for my tires to be balanced. They've tried to up-sell me tires, even told me that my lugs needed to be "hammered" off. The best part is when an employee called me STUPID for asking what was going on, why is it taking so long, and why all of the vehicles that got here after I did are gone. I've asked for the number to corporate several times. (At least 10) It was just given to me after I believe it is the manager tried to explain that they need to use a different socket to get the lugs off. I kept asking where did the hammer come in at and if they had the socket, what's the problem. I keep getting the run around while they keep pulling other cars in and pulling them out. We have purchased these tires from Discount. (not this location) We've purchased ALL of the tires on all of our vehicles from Discount Tire. I've never been treated like this, felt like this or seen this happen before in my life. I am truly amazed, hurt and shocked. I know I'm in the south, but WOW! DISCOUNT TIRE BOSSIER CITY LOUISIANA, you've disrespected a loyal customer with this one. Did I mention that EVERY customer that they have put in front of me are of a different color than I am.

From a previous visit, they had to order tires for my QX60 and my Jeep Wrangler. We agreed to a…read moretime for installation, both vehicles on the same day. Staff was very accommodating, friendly and professional. I ordered top of the line tires, Michelin Defender for the Q and BF Goodrich T/A K02 for the Jeep. GREAT tires. They provided exactly what I expected at a decent price. I am VERY PLEASED with my experience with this store. I learned about Discount Tires when I had a serious problem in Amarillo, TX. Both places were honest and had outstanding customer service. I highly recommend this fine business.

Larry does a great job, fast, efficient, professional and a good value for the money.read more

It was raining hard that day and he came out and did what had to be done in no time,overall great…read moreexperience

I come to Mavis any time I need tire and brake services. They are very professional and provide…read moreexcellent service. I never leave Mavis unsatisfied and the prices are always very reasonable.

Avoid Mavis at All Costs…read more On 5/27/25, I brought my car to Mavis for new brake pads and rotors. When I picked it up, the brakes were worse than before--there was a loud metal grinding noise, the brake response felt unsafe, and the steering was suddenly off. None of these issues existed prior to the visit, and notably, Mavis made no mention of any other problems when they returned the car to me. I brought it back and was told--by the receptionist, not a mechanic--that the issue was my lower control arm. This was never mentioned during the original visit. When I asked for clarification or to speak with a manager, the receptionist became rude and refused to connect me with anyone else. I took the car to a trusted local garage, where they diagnosed the control arm issue and had to completely redo the brake job that Mavis had botched. I ended up paying twice--once for Mavis to make things worse, and again to get it fixed correctly. Despite all this, Mavis is refusing to fully refund me. They keep pointing to their "lifetime warranty" on the brake pads and rotors--as if I would ever trust them with my vehicle again. And if you get to the point of dealing with the regional manager, Don Harrison (737-389-6979), don't expect much. He either dodges your calls or talks down to you--especially if you're a woman. I was without a car for nearly two weeks, spent double what I should have, and was treated with complete disregard. Take your business anywhere else.

I needed a hole in my tire plugged. I went to the Firestone on base first but they couldn't fit me…read morein within 3 hours (ridiculous), so I went to Geno's and he got me in and out under 10 min! Also very affordable and he was nice.

Definitely the best prices around. And my guy Geno went above and beyond to find a special hard to…read morefind tire. But he found it for me. He's a cool dude too

They were so gracious and stayed open late for us on our road trip. Gave us a great deal on a new…read moretire and spare.

From the owner: Best prices on all your tires and rims needsread more

Honest Folks! I planned a trip to the mountains. I wanted to upgrade the disc brakes on my van to…read morea higher quality grade pads and rotors. A couple of hours later, I got a call from the shop saying my current brakes were still in great condition and just wanted to confirm if I still wanted to upgrade to the higher quality brakes. I really appreciated the shop calling me. I'm now getting the front steering system checked and replaced if needed. I trust Moseley's knowing they will do the work honestly and correctly, especially when it comes to the safety of myself and my passengers.

No stars Beyond disappointment and disturb. I should of read the reviews before going. But I pick…read morethis place due to using them in the past. But like any relationship the past means nothing. I really trusted them. I called up there and asked them could how much was a diagnostic machine to tell me why my vehicle shakes when I go over 60 miles. I was quoted 45 for the diagnostic and 130 for an alignment. Around 145 with taxes. That's if that's what caused it. We'll my car had been up there since 830am. I was informed they would call me once they figured out what was wrong with it. I didn't want to leave her but they couldn't give me an exact time frame of when it would ready. I had my dad call up there around 1030ish for them to tell him they were testing it now. So I waited and nothing. I called again the guy informed me it was on the rack I needed an alignment and suggestion of new back tires. ( I told them during the check in I had just replaced these tires brand new tires two in Feb 22 2025 and the other March 6 2025.) I informed no on the tires yes for the alignment. I called back to see new estimates time on when it would be finished for them to tell me it was on the rack it would be going on the rack now I guess for real this time but still no ETA at this point. Well around 240 I get a call it's ready for me to pick it up. I get to it the place and supposedly all mechanics are gone for the day. I ask the guy that put my information in he must of didn't deliver the message that I just purchased those tires and he tells me he did ( i see it on the paper) he's not sure why they would call and tell me that. That unfortunately they just do what they want. We'll I get in the car not only is she shaking still but now she's making a humming sound. I call them back for them to tell me that's why he suggested the tires. I hang up and start crying security I'm so tired of MEN mechanics taking advantage of us Women. Like I get everyone is out for a buck now but what happened to honest workers there is no reason to scam everyone you see as a target or quick buck. Now I have to write along disappointing review like everyone else and pray that others see this before they take their vehicle here. YOU HAVE BEEM WARNED DO NOT TAKE YOUR VEHICLES HERE!!! Even if they are the last shop on earth just start walking. Now I will add the front counter bald man was very sweet and professionally. He can't help what others do.

Been buying tires and other services for as long as I can remember and I'm 75. Family owned…read morebusiness. Best prices and service in NW La.

Let's start off with it have used wholesale for 14 years. We'll that ended this week…read more I stopped by the sat before Thanksgiving I ordered tires. I was told to come back Monday. I did 8.30am Monday morning I was there. They put my truck on the lift and took the tires off within 30 mins. Then that is where it sat for 3 hours without anyone finishing anything. Finally around lunch someone decided to work on my truck. My rims are very damaged because they didn't know the tires come off the from the back. It was finally done alittle after 2.30pm This was a vacation day for me so I was not real happy about my day being wasted. I paid and left not real happy. Then I get home and I look at the tires that they put on my truck. I see that they installed the wrong tire. These were not even the same brand. So I called them and I get oh sorry about that. I took it back Tuesday. The same thing happened Tuesday. Vacation day wasted truck sat there for 3 hours with no tires and no one working on it. Just sitting on the lift. I got out of there after 2.30. On the way home I feel a vibration coming from the back passenger tire. After spending 2 full days of my vacation already there. I could not spend a third and it being the day before Thanksgiving. I waited until Monday dec2 to go back. They took the tire off and found that they mistakenly left valve stems and something else in my tire. The reason was it was from the balance beads. Sorry I call bullshit They used the same beads in the first set of tires and they were balanced. The owner never apologized to me or offered any refund for me spending 2.5 days up there. I will never go back. I don't recommend anyone going there. You might save alittle money but for me after spending 2 vacation days upthere and still not having a truck I could really drive. It's was not worth it I don't recommend this place to anyone. Very poorly managed Doesn't seem that anyone knows what the hell is going on

Routine tire rotation with a brake inspection. Had appointment, so vehicle was taken in timely. 30…read moreminutes later, my service was completed. Service advisor, Jacob, was excellent, he went over the remaining brake life and also the expected remaining tread life. My experience at this store has always been excellent. Have been a customer at the Texas Street location for many year. Can not imagine a better store.

Great service and great prices. We purchased a set of 4 tires at a very good price since it came…read morewith an instant rebate. Also had a radiator flush performed. All in all, the price for what I paid was exceptional and to top it all off, the customer service was excellent and delivered on time as promised!

I have used them twice and both times they had my vehicles ready the next day. Great experience…read more Miss. Tilly is very knowledgeable and good at her job. The manager Jacob was really great too. I will use them again. They do a great job.

Stars - Pep Boys, Bossier City…read more I brought my Honda Accord in for a wheel alignment and tire rotation if needed due to the car pulling to the right. The alignment itself was completed properly, and the first technician did his job well. However, after my car had already been removed from the garage and the technician went to lunch, things became uncomfortable and concerning. I was then asked if I wanted a tire rotation for an additional $10, even though I had already said "if needed." I agreed, trusting their judgment. At that point, only two employees were present--one at the desk and one in the shop. My vehicle was brought back into the garage. While I was watching through the courtesy window, a technician raised a large toolbox lid directly in front of my face, completely blocking my view, and never returned to that toolbox. I found this behavior rude and unnecessary. When I mentioned it to the desk associate, my concern was dismissed. Afterward, while paying, I was told my hub bearings were failing and was handed a quote for over $1,000, with pressure to have it done immediately. Given the timing, lack of transparency, and unprofessional behavior after my original service was already completed, the situation felt fishy and left me uncomfortable and distrustful. The alignment itself was fine, but the events that followed made me feel taken advantage of. I will not be returning.

I had something underneath my car dragging, and I pulled in while it was raining. He got on the…read moreground jacked up my car on bolted it and fixed it. Great value great service

Had a blow out on my AMG E63 today. These guys were able to locate the exact tires I needed within…read moreminute. I have expensive custom wheels and they were very careful with them. 100% Satisfied!!!