Prompt, professional, reasonable price. Technician answered all questions and was pleasant.read more

They make an appointment to come to the house and provide an estimate. They don't show up. I call…read morean hour later and the woman says : Oh, he'll be by." Doesn't show up. I call again and she says: "can he come by tomorrow?" So OK, I say. Owner comes by looks at the work to be done, says he'll send me a quote. After a couple of days, no quote. I call again, woman says: it'll come." I never receive. And now I get emails from them to vote them as BEST ELECTRICIAN ON OAHU !!! You be the judge !!

Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

Awesome job. Dj did a super good job. Super happy with work done. He explained and answered all my…read morequestions about install.

Overall they did good work. The only issue I had is that they cut the ceiling tiles in the room…read moremaking a big mess even after I asked them to do the cutting outside. No floor covering so dust was everywhere. They vaccumed the room and made a partial effort to wipe some of the shelves but dust was in several rooms.

Keoni is so kind , service with aloha . Responds very…read morequickly, came when promised, did a great job , priced fair . Da best guy around!

Kaohiai Electric is my sons company, he is always honest and will never rip anyone off, in fact he…read morehas helped people that have been ripped off and corrected the problems that the other company messed up on. Keoni is a hard worker and will always do 110% at what ever he does. He also knows his job and does all of his work too quality and has very high standards. He always makes sure he does his work correctly to code and will never shortcut a job. Being that his company is a small mom and pop company, he tries to service everyone as much as possible. Keoni always trains his guys to be top notch and he has an awesome crew that works hard. His company is growing and he has been able to take on some big jobs and is doing awesome, so if you have any electrical needs, I would highly recommend them. Check him out on instagram to see some of his jobs he has done.

I had a problem with my circuit breaker tripping. I spoke over the phone and was helped in…read morerestoring my service. They wanted to see if things could be handled over the phone and save me money. Something you dont see often. They were so polite and left a great impression of this company. I highly recommend them. Great Service.

You don't know how much you rely on being able to see the food on your dinner plate until you…read morecan't. On our trip home to be with family around the holidays, we found ourselves one day into a "power outage" from a tripped circuit breaker at my parents' house. This had caused many (but not all) of the lights and plugs to shut off in the living room and (our/guest) bedroom. When my dad tried to reset the breaker on the panel, the power did not go back on. Once the holiday hub bub had settled (and after a few dinners at home by lamp light), he reached out to Cameron at Knoles Electric, who tried to troubleshoot the problem over the phone.  When that didn't work, Cameron, who was on the road, said he'd stop by.  He arrived shortly thereafter and proceeded to check the breaker panel.  Within a couple of minutes, he had the power restored.  He made it look easy! Cameron explained about resetting the breaker switch and answered several other questions that my dad asked. We are so appreciative of Cameron for trying to help us on the phone and impressed that he was willing to stop by soon after to help us solve the problem quickly and effectively on the same day.  We found him personable and professional.  He also took the time to  answer several other unrelated electrical questions as--who knew--my parents had never worked with an electrician on this house prior to this encounter. Our hope is not to need further electrical work BUT, if we do, we are glad to know Cameron from Knoles Electric and would recommend their professional services to any one needing help!

Standard Air just installed a split air unit for my bedroom. I am so very happy with their work…read more From my initial request for a quote to installation took about 2 weeks. All the workers were professional, courteous, and efficient. They completed installation with very little disturbance...cleaned up and explained how to use my unit! Thank you to Standard Air. I certainly will use Standard Air for my air on needs!

Asked for split ac cleaning. Got responded with "dont provide that service". I'm pretty sure I…read morelooked at their yelp page and they do cleaning. Oh well I'll pick someone else better. They dont want my business.

I haven't used them, yet. Their quote was the lowest of all. The reason was I found someone that…read morewas available right away (cost was higher). My tenant changed her schedule and had limited availability and the electrician we hired was all booked. I contacted Hale Kai again, and they were able to give us a time that was on Tuesday, the latest day I needed to have it done by for a project. However, I preferred the electrical problem to be solved by Monday. Long story short, I was able to have an electrician on Monday. However, for future electrical problems, this company will be my first to contact and I have it save on my phone as "#1". Thank you for accommodating, Hale Kai Electric.

I would highly recommend Forrest and Dan, they were amazing. His professionalism began when he…read morequickly responded to a yelp inquiry to install a ceiling fan in our stairwell. He gave an approximate quote and scheduled an appt. He kept in communication confirming the appointment and even giving an ETA before his arrival. There were no blocked times, having to sit around waiting. He was prompt and completed his installation within an hour. I would definitely use his services in the future.

Johnny Le of Grand Hawaii Electric is my first choice for electrical work. This was my third time…read moreusing his services, and once again, I had an excellent experience. A light in my rental condo's bathroom vanity was not working properly. Johnny provided a clear quote for diagnosing the issue and was transparent about the costs before arriving. His communication was excellent, and he accommodated a last-minute appointment change based on my schedule. He quickly diagnosed and repaired the faulty ballast, and I'm very happy with the result. Johnny is professional, reliable, responsive, and straightforward about pricing. I highly recommend him for electrical work!

Amazing company and owner. Long story short, wasn't getting any power from the grid (HECO)…read more Luckily, I have a PV solar system that was powering my house for 5 days. Requested HECO to come out and discovered the 100 amp breaker melted the plastic behind it and basically fell apart. Requested an electrician on Memorial Day and Johny responded very quickly and came out right away. Obviously checked the reviews prior to requesting him. Anyways, by just providing him a picture he could tell just the breaker needed replacing instead of the whole panel, which would've costed thousands. Johny is super knowledgeable and friendly. He ended up checking all my breakers and if there were any overload. Basically made sure everything is safe and up to par. Got everything done within an hour including having HECO come back to reenergize my house. Everything is back to normal again. So thank you very much Johny and Grand Hawaii Electric. I will for sure be using their services again if necessary. Check the other reviews. You wont be disappointed.

He was reliable and quick to respond. I would hire him again More of an old school fellow that you…read morewould trust

I posted that I needed a light taken down outside and replaced with another one and they said…read moreplease call us. I will give you a free quote. I called them and they asked for my ZIP Code and they're automated message. I put it in and they said we do not have any service people in your area which is funny because it's called Moanalua electric and I live in Moanalua. You can't get a hold of a live person at all when you call very frustrating don't recommend.