Kaffie-Frederick, Inc. General Mercantile is a salk through the past in so many ways…read more A sign outside says it is Louisiana's oldest general store and this was an amazing place. The staff was friendly and only added to the experience. I would definitely recommend a visit here.

I love going to this place, it's a very old place with lots of things to look at! There are bird…read morefeeders, awesome chimes and toys! All kinds of hardware, glassware, china, some baby stuff! You need to go in there at least once! I've been to a lot of old general stores but this is different!

On Saturday July 19, 2025, Atlanta Water System was scrambling to recover from a lightning strike…read moreat both our well site and our standpipe. I rushed to Home Hardware in Winnfield to get some small plumbing parts to finish up an already long job. On entering, a woman with blonde hair informed me to hurry, they were closing the store. She did not offer to assist me. A young man in the back finished with a customer and then he came over and helped me gather the parts I needed. Then, he then asked her for the key to unlock the back to ge a piece of pipe. The blonde lady replied, "I'm not unlocking the back, it's after 2:00 o'clock, we're closed." I handed the the gathered parts back to the young man and left. This is the kind of customer service that destroys businesses. Atlanta Water System has nearly 1200 people depending on them for water and your employee did not have 10 minutes to help us keep that water flowing for them. I worked in the retail and wholesale auto parts business for 40 years. It is very similar to your business except in product sold. I would have never thought to treat a customer like that. Atlanta Water System is not a major customer of yours. We don't buy that much, but we have been a customer there for 50 years back when it was Harrell Builders. To me, this has always been the problem when a town loses local ownership of its businesses. Out of town corporations don't give a shit about anything. Anything that is, except the bottom line. Customer service is just a meaningless catch phrase at the bottom of the corporate website. Congratulations on living down to my already very low expectations. Gary Foster Atlanta Water System

This ace is very well stocked clean, people are very good at the job always helpful and friendly…read more Got a lot of cool items to you wouldn't think of till you go

Went in looking for a couple small items. We were helped immediately and were brought to the exact…read morecorrect item. Super nice folks - this Ace IS the place with the helpful hardware man!!!

Bought a zero turn mower from Ace and had problems with it right away. Ace did great job fixing the…read moreproblem. Ended up swapping out for new mower. Great service

Ivey's always has what I need. If they don't have it, they will order it for me. The employees…read moreare always friendly and helpful, even giving free hugs when needed !!! The staff are very knowledgeable about their products and even help with ways to use their products. I like not having to run to Shreveport every time I need a part I think Mack Ivey would be proud of where his company is today. Keep up the good work, People!!!

Yes I like shopping at Ivey Lumber ,I bought a faucet toilet handle and weed eater gasread more

We visit Stine's everytime we go to Natchitoches. They have lots of hardware, good employees, and…read morewe even found some sales on tools. They have Christmas trees and decorations. We think it is a good value.

My husband usually writes reviews. I'm writing as his wife about my disappointment. He is a…read moredisabled Veteran. He tries to stay active and work on projects. If you know a Veteran you know! He went in a week ago to Natchitoches Stines and asked to have a couple 2x4's cut in half. He has done this before at Lowe's in Leesville and at the Home Depot in Alex. Never has anyone charged him. He asked why they would charge when competitors do not. They got a female manager outside who said if you don't like it don't buy wood here. You already got a good deal right? Meaning his Military Discount. He said he has never been treated this way and other men pulled him aside and said sorry man that's how she is. Next time just come over here and we will be happy to make cuts for ya. This is a policy? Is this just an unhappy manager? Is she anti Military or anti Veteran? Either way it's not like I can shop here in good faith anymore. I have a house and a cabin we have been working on, spent a bunch so far and was about to buy exterior paint for both. Now I cannot just because I support the Military and Vets. I don't want them to be mistreated and still support this company. It needs addressed!

if I could give them a negative score I would. I am nearly 80 years old and they would not let me…read moreuse their restroom. We spent $1200 at their store and still wouldn't me use the restroom. I will never go in that store again. if we hadn't needed the items for an urgent plumbing problem I would have walked out and let the items there. AStore that serves the public should hsve to offer a restroom

Rude and unfriendly…read more We were exhausted and made the mistake of stopping in the parking lot of this store at 4:30 am. This was when the Sabine River was overflowing and looking to take a short break as we detoured through East Texas to reach Louisiana. At 5:45 am a man beat on the window and told us to leave the parking lot as the store was opening. We were parked in plain view in the front and not been bothering anything in a vacant lot. The store would not be opening any time soon and we were not even asked if everything was okay, just told to go. Left an impression on us that will not fade.