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    General Cinema Randhurst

    3.0 (1 review)

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    7 years ago

    Should lower the prices on the food and drinks Should bring back the video games.Have a free movie club that earns free stuff

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    Cinergy Cinemas in Wheeling

    Cinergy Cinemas in Wheeling

    3.8
    (73 reviews)
    3.5 mi

    I think the right word to describe Cinergy is "unique" . Came here on V-Day to see Crime 101. A…read moredifferent look and feel compared to theatres like AMC and Regal. It looks quite modern inside, and has more extras for guests including a bar, games etc. The biggest standout and the reason for that wording s the self serve popcorn. (Like, What??) It was an interesting experience to fill my own bucket but it was cool. The popcorn was nothing super special but it was good quality. The staff are friendly enough and I don't really have much negative to say. However, I will say that the process of getting in and having our tickets checked was a bit hectic as they have you go in the side door and wait in a single queue. We tried a pizza from their menu and it was pretty good. Would recommend. Slightly confusing for new comers but not really much to be concerned about. A nice addition to wheeling area and one I hope sticks around for awhile. [Date of Visit: 2/14/26]

    We went and saw The Devil Wears Prada 2. I booked the tickets online. I got the best seats I could,…read morebut the best seats, the seats I really wanted we're blocked indicating the seats were taken. When I got to the theater, the seat that I really wanted were empty. In fact, over half the theater was empty. The tickets were $18. Snacks with a drink for 2 people for $23.40. And a small glass of wine cost $10.53. Over $50 for two people to watch a movie. The only reason I gave this review any stars at all was the fact that the theater was exceptionally clean.

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    Theater very large comfortable seats
    Theater very large comfortable seats
    Cheeseburger
    Cheeseburger
    Cinergy Cinemas in Wheeling

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    Century 16 Deer Park

    Century 16 Deer Park

    3.0
    (78 reviews)
    7.7 mi

    An alright movie theater. Once the popular new theater at Deer Park, I feel that this theater feels…read morea bit dated compared to the premium options opening in the area (particularly compared to the newest AMC theaters). One good thing is that the 16 screens is more than most theaters in the area and there's plenty of matinee options. However, the quality of the sound and screen are a notch below that of the newest theaters. Fortunately for this theater though, it is located in a very busy shopping center and there is plenty of parking available. Due to new restaurant and shopping options opening nearby, there are tons of great options for dining before and after movies at great prices as well.

    If I could give zero stars I would. I am writing to express my disappointment regarding my…read moreexperience at your theater this evening. To start off the food area was pure madness. Not only was there nothing in stock such as hot food but it looked like a zoo of animals came in and tore up the place and left the it in shambles with wrappers, popcorn, cups, and everything in disarray. I attended the movie with my family, including my child, hoping to enjoy a fun evening together. We were seated in Row K, seats K14, K15, and K16. Directly behind us, in Row L (approximately seats L10-L17), was a group of teenage boys whose behavior completely ruined our experience. For nearly the entire movie, they were loud, disruptive, and disrespectful. They continuously talked over the dialogue, shouted, whistled, and made inappropriate comments throughout the film. They repeatedly used racial slurs and excessive profanity, including the N-word, F-word, B-word, and C-word. During the scene where Spider-Man kissed MJ, they made loud, vulgar comments that were entirely inappropriate, especially in a theater where families and children were present. Multiple guests, including my family, reported their behavior to theater staff. Despite numerous complaints from several parties, it took nearly two hours for an employee to enter the auditorium. Unfortunately, as soon as the boys noticed staff entering, they immediately became quiet. I had to personally point them out because I was so frustrated that their behavior had gone unaddressed for so long. It was not until the final 30 minutes of the movie that we were finally able to watch in relative peace. By then, however, the experience had already been ruined. We had spent over two hours listening to constant talking, shouting, profanity, and disruptions, making it difficult to even hear or follow the movie. What concerns me just as much as the behavior of these patrons was the lack of urgency shown by your staff. The group was reportedly warned twice, yet meaningful action was never taken until the movie was essentially over. They were only told they would be removed if they continued, but by that point the film was already ending and the credits were beginning. This response was far too late to protect the experience of the paying guests. I am appalled by the lack of timely intervention and the failure to maintain a safe, respectful, and family-friendly environment. As paying customers, we expected staff to address this behavior promptly, especially after receiving multiple complaints. This experience has left me extremely disappointed, and unless significant improvements are made to how disruptive behavior is handled, I do not plan to return to this theater. I hope you will take this complaint seriously, review what occurred, and consider how situations like this can be handled much more effectively in the future. Additionally, I believe a refund or appropriate compensation is warranted, as we did not receive the movie experience we paid for.

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    Century 16 Deer Park
    Century 16 Deer Park
    Century 16 Deer Park

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    General Cinema Randhurst - movietheaters - Updated August 2026

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