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    Genco John DO

    3.0 (2 reviews)

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    7 years ago

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    Eastpointe Medical

    Eastpointe Medical

    4.2(5 reviews)
    2.1 mi

    If I could do a minus star I would. I just had a reprehensible experience at Eastpoint Medical,…read moreside of the highway strip mall Dr. I will write about if fully as I process it and compile my grievances for may CC dispute and medical board complaints. I am too unwell at this time, as unfortunately I remain untreated. I will say however I did not see the afore mentioned Dr Riggi with the good reviews. Tho I thought I WAS seeing a Dr I found out the next day, sensing confounding incompetence, I'd seen a Drs assistant for $150. Beware the useless Jessie Felps - imposter doctor. An ineffectual and exasperating disgrace of a faux medical practitioner. To be continued.

    It's really hard to find a great doctor that shows they care. Thorough, patient, knowledgeable and…read morekind is everything I want in a doctor for my family and I and Dr. Riggi checks all of those boxes. My son was sick and I didn't feel like the appointment was rushed, he explained everything and did a complete thorough sick visit exam. He answered my questions with kindness and care and gave me comfort knowing I can ask him anything and not feel like I was a bother. Now for the staff from the second we walked in we were greeted immediately from the girls at the front desk. They were friendly, welcoming and patient. The nurse came out and called my son's name just from her first hello I got a good vibe from her, she was so friendly and caring. She was thorough when asking all of the questions and most importantly her kindness to my son and explaining what she's going to do next was so important to me because my main concern is my kids and that they feel comfortable. Then the nurse that called on the phone was so sweet and caring I believe her name was Carmen we are new to the practice so I have to remember everyone's name. Joesph the director of operations is very kind, caring and knowledgeable. He makes sure everything is in order so every patient receives the service they deserve. And just to say this the office is clean and decorated so beautiful I mean that's a major plus too! So a big THANK YOU to this entire team for their outstanding dedication and care we are so happy we found this practice since it's so hard to find one that checks all the boxes for a great doctor, great management and great staff you can maybe only get one of those boxes checked anywhere else. Call and see for yourself.

    Genco John DO - physicians - Updated May 2026

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