I placed an order online with the Security Supply Store about a month and a half ago. I ordered 2…read morehats and 2 handcuff keys with delivery expected within 2 weeks of placing my order. Nearly a month later, and having not yet received my order (no email confirmation either), I called the company to ask about the status of my order. At this time, my credit card had already been charged the full amount of my order. The woman I spoke with told me that all of the products I had ordered were on back-order and that someone should have called me to tell me that.....but no one ever did. She then told me that the products should be arriving within the same week that I had called and that the items would be expedited so that I would receive them the following week. I asked her to send me an email with my order confirmation and for someone to call me once my items were shipped so that I would know that progress was being made. I waited 2 weeks and had still not received my items so I called the store...again...and spoke to the same lady who advised me that her supplier was out of stock and did not know when the items would be available. No one from Security Supply Store had ever contacted me, or even attempted to contact me at any stage to let me know that they did not have any of these items in stock, nor did they know when they would be getting them. I was lied to by this company, and had to chase after them for simple order details that they should have provided me with right from the start. They made no effort to advise me that they were out of stock and that they did not know when the products would be arriving. I will never order from them again, and I highly recommend that others do no not, either. I asked the woman to cancel my order and refund my credit card for the full amount of the order. She eventually did, but not without first mentioning to me that they normally do not refund orders. That's pathetic. If you don't have something in stock, and if you do not let your customer know this right from the start, you should not be selling such items wtithout first making it very clear to the customer that you are out of stock, and that your supplier is also out of stock, and that a lengthy delay in receiving such items may take place. Furthermore, you should, at a minimum, send your customers an order confirmation after having placed an order and maintain contact with your customer when there is an interuption in service. The fact that I, as a customer, had to chase down the company to find out why I had not received my order, is pathetic and speaks volumes to the terrible customer service that this company demonstrated. Steer clear of this business, and do your online shopping elsewhere.

This business does not seem to follow up on back orders and you wind up contacting them (over and…read moreover again) until they finally reply. They will also substitute items without contacting you.

Do not use Grand alarm! No customer service what so ever once you become a client. After 9 years of…read morepaying for alarm monitoring, and cameras, my house was broker in and alarm did not go off! long waiting time on hold and then disconnect. nobody calls you back. Technician is rude and late. They don't protect, they collect!

One of the worst customer service experiences I've ever had. I spoke with Cindy from Grand Alarms,…read morewho was rude, unclear, and spoke with a condescending attitude. She mumbled, interrupted me multiple times, and offered no real help. It's evident she lacks even the most basic customer service skills. I would strongly advise against doing business with this company. I also had the unfortunate experience of speaking with Komothy from the Administrative Department, who falsely claimed to be a manager after I specifically requested to speak with one. She raised her voice during the call and eventually hung up on me. Completely unprofessional and unacceptable behavior. If i could give this company zero stars, I would. I mean, who yells at customers? Regardless of the situation, you NEVER yell at customers, give them attitude, etc.

Alarmforce continues to take money off my bank account despite the fact that I cancelled my…read moresubscription almost half a year ago. I just found out today when I checked my bank statements. I fulfilled my contract and decided to go with a different security company once the contract was up. I spoke to customer service this morning, I was told that they did not receive the equipment I returned, therefore, they continue to charge monthly fees until the equipment turns up or I pay over $300 for the missing equipment. What a SCAM!! No supervisor/manager available to deal with this issue at this time. I left a voicemail with a supervisor named Natalie. ALARMFORCE LACKS CUSTOMER SERVICE. I was a subscriber for 6 years!!!!

We are having a terrible experience with this company, now called Bell Alarm. After having items…read moreinstalled poorly (like imagine a security camera permanently set to your neighbour's house instead of your side door; and the smoke alarm is installed in front of a door in the basement, so we can no longer open that door), the main panel started beeping at 10pm. We spent two hours on hold (their call centre is open until midnight). No one answered. The beeping stopped but it will take three weeks for someone to come to the house. Now the panel is beeping every hour. It will be our 2-3 time we have spoken to the techs, who can do nothing remotely. We have to call them again. They have a good sales department, but after you sign up for a three year contract, they become terrible.

We love the service we received from Voltronic Inc for installing our new Neat video conferencing…read moresystem! From the initial consultation to the final setup, their team was incredibly professional and efficient. Their solution gives us the chance to have seamless hybrid meetings with only a finger tap!

From the owner: We're HTA Certified: Luxury and a CEDIA Premium Partner focusing on providing Turnkey Smart Home…read moreand Office solutions.

I called alarm force 2 times on the phone each time for 3 hours and they hang up on me. The system…read moresaid the batteries are dead and the system does not open. Since last night the system beeps every 5 sec and my dogs ears are ringing. I need help to shut it off. Why am i just disconnected. If anyone can help me or direct me please help? I'm ready to smash my system its so annoying.

I've been using Alarmforce for over 7 years and have had no issues with them. Earlier this year I…read moreswitched to a wireless option and the technician came out and had it installed in about 20 minutes. He even changed batteries in some of the sensors at no charge to me. I've recommended them to friends who had no issues with them either.

The most terrible dishonest company that I dealt with. They deleted hundreds of genuine negative…read morereviews from google. Avoid this company at all cost.

From the owner: Quality Measured, Results proven.read more

Quick and professional response, looking forward to future projects…read more knowledgeability, professional, and workmanship

From the owner: We provide professional automatic doors installation, access control system in Toronto, security…read morecameras, locksmith and maintenance services for commercial clients in Toronto, Ontario UTS Group also install handicap doors, intercom system and universal washroom doors. Besides this, we provide 24/7 locksmith services and emergency door repair services. Our Access Control System Toronto: We offer a wide range of access control systems including: Keypad Access - Allow building residents or employees to enter the building with a PIN number. Biometric Access - Restrict access based on biometric fingerprint scanning. Card Access - Only those with activated keycards will be able to unlock doors. And much more - We offer many other solutions for access control; call us at 866-205-40367 to talk with an expert on access control