Alaina really helped me out with my move-in cleaning. She took so much weight and stress from me by…read moreleaving my areas absolutely spotless. She took care of all the small corners or nooks that most cleaners don't even bother with. She cleaned out areas that I didn't know could even be cleaned out. Her attention to detail and integrity in her work is a blessing to all of her customers. Note: if she takes a little longer than other cleaners, it is because she actually cleans EVERYTHING. She truly does not leave any dirt behind.

Yes, this is the correct company…read more The transaction date was 10/20/22, and we booked the service thru your website and called the website phone number 2 days in a row to no avail over an hour each time. The recording would repeat that other customers were being helped and someone would be with me shortly, something to that effect. I have disputed this charge with the credit card company. Your deep cleaning of this 800 sq. ft was less than 45 minutes which is ridiculous! I paid $178 for the kitchen sink and counter, bathroom sink, and oven to be cleaned. Everything else was either untouched or wiped down with a dirty rag. The previous tenant had cleaned the unit however it needed to be deeper-cleaned. When you would look closely, you can still see the dirt and grim that was remaining from their cleaning job. They are not professional cleaners but still need to fulfill their lease obligations. What remained was a deep cleaning. Now that I am speaking with you. You should already know that when you charge someone to clean a list of items, that list needs to be completed before you leave the property, especially when you charge extra for deep cleaning. There were no before and after pics as you mentioned that are sent to customers. Your supposed deep cleaning was performed in less than 45 minutes. How do I know? Well, I received a phone call from you all needing the code to enter the property and a Thank you text message that the job has been completed. The shower was untouched by you all. Soap scum on both glass doors and the tracks were nasty. No sign of any water or wetness in the shower when we returned so we know this was skipped. I received a thank you email 10 min before our arrival. Lifting the toilet seat, there was still hair and yellow nastiness under the seat. Also, a Swiffer mop should not be used for deep cleaning. Professional equipment should be used by a professional such as a traditional mop. However, the floors were not even mopped because there was dried poop on the floor that remained afterward that was on the hardwood floor. Besides the moping, a vacuum was not performed because there was hair and dirt in every corner of every room. The window baseboards were not wiped down. The Mirror in the restroom had streaks all over it and was not cleaned with a clean towel. The oven was cleaned, and the kitchen and bathroom sinks were clean. But that's about it. $178 for 45 min sounds like a lawyer, not a house cleaning service. The stainless steel appliances were not cleaned with proper stainless steel cleaner and had swirls all over them. and the inside of the empty refrigerator was untouched as well. Ughhh. I hate reliving this nightmare. I had to end up cleaning the place myself... Worst experience ever.

DO NOT WASTE YOUR TIME OR MONEY I purchased the deep clean…read morelast month based on the good reviews that this "company" had. I received a call early the morning of from someone stating the cleaner was wanting to come to my house now (2 hrs before the time period I scheduled,) I said I'll be home in an hour. The young girl showed up an hour later, she walked in and said can you show me towards the master, so I walked her through the house and mentioned the main things I wanted her to focus on was a heavy vacuum & mopping of the tile floors (tile is in my entire home,) and wiping all the cabinets off, as well as dusting/wiping the baseboards since we would be painting the day after she left. The deep clean stats a 4-6 hour clean time, my home is 2000 sq ft and kept pretty clean normally.. just didn't have time to do the detailed work I had requested. She spent over an hour in the master bathroom, then less than a hour in the 3 bedrooms (I requested nothing be done in there except the floors) and the 2nd bathroom. She had finished in the kitchen/living before I could even go back and look at her work in the rest of the house. I specifically had a couple drops of blood on the floor from my dog being in heat the night before... to my suprise she said all the floors had been cleaned. So I walked her and pointed out the blood drops.. she insisted that was a stain on the floor, so I wiped it up. I then began looking at EVERYTHING because if she had already mopped the floor and she didn't get the blood drops in the middle of the floor what else did she not do?! I then went to inspect the bathroom cabinets (specifically the 2nd bath) I noticed all the white dots on the cabinets were still there. As a matter of fact she didn't even wipe off the toilet from hair/dust! I asked her to wipe off the bathroom cabinets as my child had splashed toothpaste (white dots) from brushing their teeth. That was completed about 75%, she definetly did not go out of her way to get it all, or wipe the entire cabinets.. just where she saw white. She then comes and tells me shes done and I said wow that was quick, it had been less than 3 hours from when she arrived, much-less actually started working. I asked if the baseboards had been cleaned since they would be getting painted and she said yes. She left. I then went and did a thorough walk-through the house now that the floors weren't wet, and to say I was so appaled and upset is an understatement. She left all the bags of trash on the wet floor in my kitchen, she dusted AROUND my pictures and other items, toilets were not wiped off, the floors were not vacuumed, she swept just the walkway before she mopped just what she could reach. And not cabinets in my kitchen were touched. I also opened my oven and of course that had not been touched either. At this point I start taking pics because I have painters coming the next day and can not point over the dust & hair I found ALL OVER the baseboards. I then decided to sit down and watch all my cameras for the next 2 hours and sure enough.. SHE NEVER TOUCHED THE BASEBOARDS, OR THE CABINETS, OR THE OVEN or may other things that I took pictures of. But to top it all off - what she did do was break the shower head/bar coming out of the shower in the master bathroom. I had no idea until my husband came home later that night to shower and asked why it was bend and hanging from the wall. I didn't want to tell him I had paid $300 DOLLARS for this cleaning... I do not use the master shower so he knows no one else would be going in there. He attempted to tighten/screw it back in to shower and it completely fell out of the wall when he tried to pick it up. I was standing there when it happened since I was taking pictures of what it looked like. It could not be fixed. I now am upset and had to clean the baseboards myself because we were painting the next morning. I contacted the "company" the next afternoon, after expressing just the lack of cleaning the lady had completed the lady who said she was the owner on the phone began getting upset and said "we have never received any feedback like this before". I said I have many pictures to prove what wasn't done, or you are more than welcome to come stop by and put your eyes on everything I am talking about. The owner said the cleaners are required to send pictures of everything before they start cleaning. I said great then you will have pictures of the bathrooms, she said yes I do. I mentioned that my husband went to shower and the shower head/arm was bent and wasn't working. She began to raise her voice and said her cleaning lady did not break anything and that cleaning lady is one of her best cleaners, then she mentioned she is actually cleaning my house right now so let me call her. The "owner" called me back and said listen we aren't responsible for anything with the shower unless you can PROVE IT WASN'T BROKEN TO BEGIN WITH. I was told my $ would be refunded and she didn't have time to deal with this.

I recently had the pleasure of hiring Sparkle Cleaning for a move-out cleaning of my apartment, and…read moreI couldn't be more impressed with the results! From the moment they arrived, their professionalism and attention to detail were evident. Kattie and Damion went above and beyond to ensure every corner of my apartment was spotless. They tackled even the toughest stains and areas that I had overlooked. The result was nothing short of astonishing - my apartment looked better than when I first moved in! Not a joke, was actually so clean my building manager stated how impressed they were as well. I was not charged by the apartment for a cleaning fee or anything when I left!! Not only was the quality of their work exceptional, but their pricing was also very fair. It's clear that Sparklecleaning values their customers and takes pride in delivering top-notch service at affordable rates. I highly recommend this company for anyone in need of a thorough and reliable cleaning service. With their dedication, expertise, and friendly demeanor, they have earned my trust and gratitude. Thank you for making my move-out experience stress-free and leaving my apartment in immaculate condition!

OMG!!! I hadn't had my home professionally cleaned in YEARS due to a bad experience but let me tell…read moreyou, Katie & her team did an OUTSTANDING job!!! I've already scheduled my next cleaning!!

Rosy and her team are spectacular; my home always feels like a hotel after they leave. I could not…read morerecommend her enough!

I requested a quote for deep cleaning through Yelp and Rosy was one of those who contacted back…read more The price seemed affordable so I booked a date. The day of the appointment Rosy texted the ETA. The crew came and Rosy walked through to see what I wanted to be done. The cleaning was thorough and everyone was friendly and professional. My husband came home and was very pleased with the clean house. I took some pictures after I've been using the area for few times because I wanted to give a 5 stars review and realized I needed some evidence to show. However it still looked super clean. I highly recommend this business.

Ishimwe Cleaning Services was great. They were very responsive and quoted me a good price for the…read morecleaning services I was requesting. They were very attentive to detail and organized things well. Was very impressed and pleased with the work done, I will he contracting them again

I'm giving 5 Stars for effort and the results. Ishimwe is a dedicated sole proprietor that works by…read morehimself instead of with a crew of 2 or 3. This may be undesirable for larger homes due to the time and effort required. Our home is 1911 sq ft with 2 bedrooms, 2 baths, two offices, and a large living and dining area. We also have five cats so lots of fur floating around, and we have not had a deep clean of the house in over a year. Ishimwe arrived promptly at 8am each day. It took 14hrs (8am-4:30pm & 8am-2:30pm) over two days for Ishimwe to complete the deep clean for which I paid him a total, after tip, of $390. This may not be agreeable to many but my schedule has enough flexibility to accommodate the extended hours. Ishimwe works perhaps a bit slower than some, but he makes up for it by being meticulous and he brings and uses all of his own supplies. He seemed amenable to using my products if that's what I wanted. He even defurred two of the cat beds which I certainly did not expect him to do, but the cats appreciated it. The total list that I provided Ishimwe in my Yelp project detail was: Clean stove Clean Microwave Clean oven Clean microwave Clean Refrigerator Wipe down kitchen cabinets Clean Baseboards Vacuum all floors and carpets Mop all tile Bona mop all hardwood floors Dust Window sills Dust Blinds Dust Tops of doors Dust furniture Dust light fixtures and fan blades Dust bookshelves and mantle Wipe down treadmill Wipe off lightbulbs Clean interior glass Clean mirrors Clean tubs and tile Clean showers including shower glass Clean toilets He is a nice young man that is clearly hustling to get by. He has a good vibe and I even trusted him enough to leave him alone in the house for a couple hours when I had to go out. He did require a $50 deposit to secure my spot on his calendar which was a bit odd, but understandable and I did not have a problem doing that. All told, it was a good, albeit prolonged experience. The greatest compliment is that, assuming the price is right, I will likely have him back in 3 weeks for a maintenance clean which should take no more than one day.

I needed a move-out clean and she really did a great job. Stayed quite a while to get it all done…read more Communicated well and she was affordable.

Excellent I had a great experience with this cleaning…read moreservice. They were professional, reliable, and paid attention to every detail. The house was left spotless, fresh, and beautifully organized. They took their time and made sure everything was done properly. Very friendly, trustworthy, and hardworking. I'm extremely satisfied with the service and would definitely recommend them to anyone looking for a dependable and high-quality cleaning service. 5 stars! PS THEY ALSO DID MY OFFICE SPARKLING CLEAN..

The ladies are super sweet and so very thorough. I never have to go over their work because they do…read morea great job. I love when they come and after they leave my home is sparkling clean. They are not super expensive either. Very reasonably priced.

Sherry rooms that sparkles is the best professional cleaning service in Dallas, TX. Sherry is…read moreprofessional and I love the reminders the day before because I book her advance and forget the date that she is coming the next month. I love the fact she also an educator. She shows me and my daughter some basic cleaning techiques that help us clean between her coming to us. She also just put her special sparkle on everything she touches. She goes above and beyond what we paid for and I truly appreciate it. I would recommend her to clean any house even the White House, she is just that good.