Rocky Point Mechanical was recommended to me by my HVAC contractor for the plumbing to replace my…read more13 year old 50 gallon water heater that was blocking the way to my CAC/Furnace, which also needed replacing. I was concerned about going with a contractor I hadn't met on my own. Not only was Dan pleasant to deal with, but he was able to meet me very quickly for a quote, give me the exact Rheem Tankless Water Heater I wanted in the timeframe I wanted, and out of the 4 quotes I had received, he was the lowest by a few hundred dollars. The morning of the Install, I met his brother, Joe, who was very respectful of my house, insisting on going the long way around to avoid going across my rug. At one point, I had expressed concern about the location of the water heater being so close to the HVAC, but in the end, it actually turned out saving a lot of space (see pics). Dan stopped by to check on the job and update me that two other members of his crew would be by to do the gas line and remove the old water heater. Mike led the gas line Install. He was very professional and explained the operation of the unit. The whole job was neat and Joe even reinforced the older piping and insulated it. I couldn't be happier with my new water heater. The only blip that I didn't expect was that I had to run my own power source to the water heater in order to avoid using an extension cord. This had been included in the other quotes I had received, but they were also much more expensive, so I really can't complain. After the job was completed, weeks later, Dan helped me qualify for a National Grid rebate when they were giving me trouble submitting it. I would use Rocky Point Mechanical again in a heartbeat and definitely recommend them!!!

Don't use them. They are the plumbers that never leave. Half way through my job they hit me up for…read moreanother $13,000 because Dan said he miscalculated. I had to pay it because we were too far along to get someone to pick up the job after them. Then the partner's split up and Dan hired his brother who's on disability from the police department. Every faucet that he installed had to be tightened. He was unable to install toilets because he was unfamiliar with new toilets and how they are connected. Dan often needed to recheck his work. They didn't always show when they say they will and then I caught them lying to the reason why they were a no show while we waited for them. It's a business that is over stressed and over worked. There are far better reputable plumbers out there.

We had Dan in from Fern Air to find and fix a problem that the previous company couldn't find. Dan…read moreis an amazing tech who knows his trade and takes pride in his work. The previous person tried to sell us new equipment, but Dan found the problem and repaired it and did it a very reasonable price.

Our a/c was cycling on and off repeatedly. Called our years-long service company Friday morning,…read morewho told us no one available til Monday and also tried to sell us a service contract without really being able to explain whether or how much it might save us on repair. When I asked for ballpark, they said sounds like your 15 your-old system is too old to fix (coolant is no longer being used, so hard to re-charge system, etc. etc.), so could be $12-15k to replace. That's when I cold-called Action Air, just based on favorable Yelp rating and long time (9+) years in business. The woman I spoke to said they'd be there LATER THAT SAME DAY (Fri) and would keep me posted when he was in the nabe. I got a text at 4 pm saying tech on his way. David showed up within minutes. He was courteous, knowledgeable, efficient ... and honest. Made a quick circuit of our equipment (compressor, air handler, thermostat), and promptly determined it was just a thermostat issue. He went out to his truck and replaced the thermostat, explaining how it worked and giving us the user's manual from the box it came in. While there, he checked our air filters and the compressor, took a couple readings at the compressor and told us everything looked great, and that we should just hose out the grill around the outdoor compressor fan, noting that it was located close to a dryer vent so needed extra attention. Bottom line: This is just what. you want and need in a repair company, particularly when you're talking about equipment you may know very little about so could be at the mercy of dishonest vendors. Can't recommend Action (and David) highly enough. Saved me possibly thousands of $$$.

Bad experience. Advise, do not let them charge you for 2 guys, -- you will get twice the charge…read morerate for service at half the speed. End result - you get twice the bill for the same service as one guy. If you do use them, make sure the charge is for the one guy rate. --- You are welcome. send me a gift later :)

I live in East Hampton and was searching for a plumber to install a new hot water heater which was…read moresitting boxed in my entryway. No luck anywhere, so I extended my search and found RF Plumbing & Heating. They came to install that afternoon. Can't ask for better than that. They know what they're doing, and I think their pricing is fair, maybe better than fair. Need a plumber, call them first.