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Gemini IT Consultants

5.0 (1 review)
Closed • 9:00 am - 4:30 pm
Updated 3 weeks ago

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Services - Gemini IT Consultants

Cloud services

Telecom or network services

Remote access services

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Server services

VOIP services

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10 months ago

Amazing services and quick response time. Having Gemini IT Consultants by your side will be worth every penny

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One Stop Computers - Our new location!!

One Stop Computers

(6 reviews)

I hate having to do this. I really do, but I can't ignore the way the owner has been treating me…read morefor the past six months. Back in August 2023, I visited One Stop in their old location in that Port Jervis Plaza. I went to it, looking to buy a keyboard and I spoke to the owner. He showed off a mechanical keyboard from Logitech that he sold to me for $40. I went back home, plugged it in, and everything was great. Up until I reached the "7" key. It was hard as a rock and wouldn't budge. I tried to dislodge it, but it ended up breaking. The next day, I showed up and explained what happened. Since I literally bought the keyboard from him yesterday, he took it in to get fixed, told me it would take some time because he has to get in contact with Logitech. A month passes, and I don't mind. I'm patient. Two months pass and I'm slightly concerned. Three months pass and now Im starting to get a little annoyed. So I show up, tells me that he apologizes that Logitech hasn't yet contacted him back. I can forgive that. Four months pass, and now I start to have issues. I visit the shop, and suddenly there is never a time where I can speak to him. I show up in the mornings, I'm told by one of the associate workers that he's not there. So I show up in the afternoon, still not there. A few days later, I visit again around the afternoon, and he's still not there. I'm told he'll be here the following morning. I show up the following morning, he's not in. I can't wait around all day and night cause I have a job and life too. I left my phone number behind, multiple times. He never gives me a call. I call his number, he doesn't pick up. At this point, over six months have passed. We are in April of 2024. Only four months until an entire year passes where I paid for a keyboard and do not have it. The only reasons I am not giving this review a 1 star is because he did fix up my mother's laptop and I am grateful for that, and I do have hope that he will make things right one day. But this is ridiculous at this point and I am greatly disappointed.

Donald has a great personality, and seems like a really great guy... UNTIL HE HAS TO GIVE YOU A…read moreREFUND. I bought a 2015 Macbook Pro from him, when he told me he would order one in great condition from his trusted distributor. I paid Donald $600.00. The computer turned out to be a 2014. I returned it to Donald, and he said he would give me a refund, after he returned it to the distributor. For 9 months he has given me every story in the book. He would not return calls when he knew it was me. He's almost never at the store. When I would catch him at the store, he would tell me that he would take care of it, and to call him next week. I have always been a gentleman with him, and told him a number of times that if he is having money problems, that I can work with him. I said that I would take a used imac to settle it. He strung me along for months telling me he was waiting for a part for the invisible imac. This has been going on since April 2024.

JK Techs - Our Beacon Office

JK Techs

(40 reviews)

My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

Gemini IT Consultants - itservices - Updated May 2026

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