Exquisitely authentic gelato and sorbets with wonderfully delicate flavors. We'll worth many visits!read more

I stopped by for the first time after seeing this place on Yelp. The gelato itself wasn't bad and…read morereminded me of the style I saw in Florence, especially the way the gelato was displayed in the covered containers. The experience, however, could have been better. The employee did greet me when I walked in and let me sample a flavor before I made my choice, which I appreciated. However, he seemed to be in a rush, which made the experience feel less welcoming. I came hoping to try the tiramisu flavor because I had seen it on Yelp, but I was told it was only last week's flavor. I understand that flavors change and that they had just received a shipment, so not everything was available yet. I just wish there had been a little more guidance, such as letting first-time customers know where the current flavors are posted (I had to ask if they update them on Instagram). As a first-time customer, it would have been nice if he had asked whether I had visited before or explained how the rotating flavors work, instead of making me feel like I needed to quickly pick a flavor and move on. One other thing I noticed is that there isn't any seating inside. A few tables or chairs would make it a more enjoyable place to sit and enjoy the gelato. Overall, the gelato was good, and I appreciated being greeted and being able to sample a flavor before ordering. With a friendlier, more engaging customer experience and a few small improvements, I'd be more likely to return. *Thank you for your response. I believe there has been a misunderstanding, as the visit you described was not mine. I visited as a first-time customer and purchased two gelatos to go--one for myself and one for my husband. I sampled two flavor before ordering, which I appreciated. I also want to clarify that I never had a father with me, nor was I part of a group sampling every flavor. Because of that, I was surprised to read those comments in response to my review. My review was simply an honest account of my personal experience. I acknowledged the things I appreciated, including the greeting and being able to sample a flavor, while also sharing constructive feedback about feeling rushed and wishing there had been a little more guidance for first-time customers regarding the rotating flavors. I respect that every business receives feedback differently, and I wish you and your business continued success.

Such a wonderful gelato experience! The place is beautiful and very clean! The gelatos are…read moreabsolutely incredible, the mix berries and pistachio flavors completely stole my heart. I love that all the gelatos are vegan, gluten free and dairy free making it a perfect spot for everyone to enjoy a delicious treat without compromising on flavor. The quality, taste and variety of flavors are amazing. I also love that they have other location around the Tampa Bay Area, making it easier to enjoy these delicious gelatos in different places. Definitely a must visit when you're in Anna Maria island. I can't wait to come back and try more flavors.

So, this was not a pleasant experience at all. The person working there is incompetent and…read moredefinitely looked like she wanted to be anywhere but here. First, I asked if we could get samples and she said two per person. That is reasonable. However, the sample size was on the tip of the spoon. Not sure what that achieves. I asked her about the Bacio chocolate boxes on display and if I needed to purchase the whole box, and she said something within the lines of "that's how it usually is" ummmmm the shop has single chocolate pieces for sale, so my question was not entirely unwarranted. Anyways, she put my gelato on the counter and I didn't even realize that it was mine. I had to actually ask. After we grabbed our order, we left, and some of us realized that they did not get a full scoop... Now to the actual flavors, the variety was a bit limited but I have to say that the gelato was delicious. Nonetheless, I did not like the chocolate as it tasted fudgy and I did not get a single hint of the pistachio flavor. I also have to add that she closed the place at around 9:40 pm -20 minutes to closing time. I am saying this noting that the opening time is noted with a red marker on a masking tape, changing the opening time from 2:00 pm to 5:00 pm. This information needs to be updated on the website, since people rely on the internet to get this information. I know someone might say that I should be reviewing the food (that is what the two stars are for), BUT customer service is a part of the experience, especially in a touristy place like Anna Maria. The Gelateria has a lot of potential but the customer service is a genuine loss to the business.

The service is rude and they judge you for no reason at all.... And the food tase like dog shit I…read moredon't know if they did my order wrong but the dirt matcha then you first sip it is delicious but then the ice melts a little bit it tase watery like and kinda no flavor at all I highly recommend you not getting it.

They have great gelato and their staff is always so nice! My only complaint is that for a place…read morethat also serves what looks like good coffee and matcha, their hours don't really accommodate people who would actually order that earlier in the day. They don't open until 12pm everyday, after which most people have already had their coffee or matcha... should they ever open earlier around 8-9 I would definitely give their coffee and matcha a try since we live right next door

i've been to Ciao Gelato a couple times but every time I go, the gelato is so good. They have so…read moremany different flavors to pick from they open late so I can get gelato whenever i'd like. The service is always welcoming, fast and kind, I wouldn't go to any other sweet treat shop on the island. This is the spot!

Why 1-star. Well there's a limited flavor options and the first thing you are told is you can only…read morehave 1 sample of the gelato per person. Who does that?? It's like they have about 10 flavors available so it's not like you have that many testers you would want, but only One is rude. Then the cup is tiny for one serving and it's $5. They do not split flavors either. If you want 2 flavors split there an up charge for it. It is nice they have small tables and chairs outside to enjoy the miniature cup of gelato. Now I understand why it's dead inside and they are literally next door to a bustling Italian restaurant. Definitely much better options in the area that are more welcoming and kind to customers.

The literal best ice cream I have ever had. My husband and were jonesing for some ice cream. We did…read morea Yelp search and this was nearby. Best decision ever. We kept sampling and each one we tried was not only excellent, but better than the next, but also perfect in its own way. Thankfully there was the option for a flight, so we got to have four different scoops. We took a pint home, and this was us exercising self control. The staff is amazing, the locale is bright and airy. Absolutely incredible. Come check them out. You will find something you love.

Great Heights Creamery was a really great find, and the service ended up being just as memorable as…read morethe ice cream. We were helped by someone I believe was named Julie or Julia (I'm not great with names), and we ended up chatting a bit because she used to live in New York too. She was so warm with the kids and let us sample just about every flavor, which made the whole experience feel really personal. The ice cream itself is fantastic--creative flavors, but also genuinely delicious. You can taste the homemade quality in every bite. I had coconut and dark chocolate, the kids had vanilla, dark chocolate, and watermelon mint, and my husband also really enjoyed his choices (though I can't remember exactly what he picked). Overall, it was just a really pleasant stop with great ice cream and exceptional service. It's also right next to Origin Pizza, which is another spot we'd definitely recommend.

Stopped in to satisfy an evening's sweet tooth with my mom. The line was long on a summer…read moreweeknight, however, the line moved at a good pace with just 2 employees holding down the fort. They both were friendly & efficient! I had one scoop cup of their cookies & cream for $5.75, which was delicious! Creamy, not too sweet, perfect amount of cookies. I topped it with some rainbow sprinkles for an added $1. In a waffle cone, it would $7.75. The one scoop was more than enough! My mom had the dutch chocolate & we brought back a salted caramel scoop for my aunt; they both enjoyed their churned confections as well!

Cute ice cream shop on Siesta Key. They have a large selection of flavors but I wish they had more…read morefruity and tropical options. The prices is expensive, even compared with nearby ice cream spots. The smallest cup is $5.75.

Crepetopia is such a cute little gem! The dining area has a very relaxing, cozy ambience, and they…read morehave a lovely patio overlooking a pond. I can already picture myself coming back, ordering a coffee and something sweet, and sitting outside with a good book--which I definitely intend to do! I went with my husband, and we ordered an iced mocha latte, a hot hazelnut latte, and the Kinder crepe. The crepe was HUGE and easily big enough for us to split, with enough left over to take home. Everything we tried was absolutely delicious! Since the crepe already filled us up, but I wanted to try more items, we got a Dubai brownie and S'mores Little Bites to go. Everything was fresh with high quality ingredients. Both were amazing! There are so many delicious options on the menu that it actually took us a while to decide. The employees were super friendly and patient with my indecisiveness, which I really appreciated. We also learned that they'll be opening a second location in Bradenton on 64 in about a month. The new location will be bigger and will also offer savory options, so I'm really excited to have a location closer to home! One thing to know: this location is tucked into a small retail area surrounded by an apartment complex, so we initially thought we had made a wrong turn. But I'm so glad we found it! Definitely worth seeking out if you're in the area.

The place was very well-decorated and eye-pleasing. Great for indoor and outdoor pics…read more Not sure if I happened to go when they were having a bad day, but they were so short-staffed and service wasn't great (staffs were great though). There was 5-7 ppl family before me who couldn't decide what to order so they let me go ahead. I ordered to go and got a table sign while waiting. But somehow 15min -ish later, the family who ordered after me got their order first and left. Plus, it was so warm inside, I was sweating. When I got my order, they just gave me 2 containers with forks and napkins; there was no way I could carry all with my hands. Later, they offered me a bag to carry out but I wish it was done before I asked. Food was great, strawberry açaí refresher I bought was too sweet for my taste. Overall, good cafe vibe place if you like crepes and hang out with your people.

I've visited both locations on Main Street and I think it's important to know that the menu and…read moreavailability of items can differ between the two. The original/older location seems to have a lot more available than the other as one seems heavily focused on muffins while the other has empanadas, and way more bakery variety. My muffin was great as was my chai latte. Service is pretty good at either location especially considering how busy these stores seem to be, but I also wasn't in a rush to get to work with breakfast. Something else to add is that the newer location definitely seems to have more space available inside before you consider the outdoor seating.

I visited both locations, both locations are on Main Street about 3min by car from each other…read more The newer location is modern and very spacious, love the aesthetics, however it seems to have not as much options as the original location. This one had the pistachio croissant roll and it was so delicious and well as the freshly squeezed orange juice. The original location has much more muffins, desserts, empanadas but it's much smaller and can get super crowded. Both had great options. Staff is friendly!