I'm in my early 30's and I've been using Erie insurance through Keener Agency since I started…read moredriving. I've also used them for commercial vehicle policies as well as business liability. My experience with this agency and all the people that work there has been overwhelmingly superb throughout all my years there. Thanks specifically to Charles and Rose! I'd be staying with them, but I am moving to North Carolina and they aren't licensed to do business there :(

From the owner: Specialize in SR-22 and FR-44 filings @ Allrite!…read more Allrite Insurance Agency Inc. has been in Business since 1987 and proudly serving the whole of Fairfax, Prince William and Loudoun County. They provide insurance for cars, trucks, commercial vehicles, motorcycles, recreational, vehicles, homeowners and mobile home owners. To experience our professional and courteous customer services call us today for a free quote.

I have had all our family coverage with Erie through Frank Spicer for decades. They are fantastic…read moreand whenever we have needed them, they are there for us. They treat you like family trying to help you during a difficult time and the service is extraordinary and ...uncommon. We are customers for life and cannot give a higher recommendation.

Excellent team! We have had auto insurance with Erie for over 15 years and have always been given…read morethe best customer service. Just recently Erie handled an issue I was having with Geico Insurance stating that the motorist that hit me didn't have coverage, but Erie stepped in and handled all of my needs. The agent's name is Lisa Gagnon. I called Geico back and it was a totally different conversation.

Robyn in Mary's office was so patient in helping getting my dad's insurance reinstated. She…read moreanswered every question we had and would not mind when we followed up every day. Great office and very trustworthy and kind people!

Just changed over to the Mary Russell agency. Great experience with Alisha!…read more She was very informative, patient, and answered all of my questions. She worked with me to get the best coverage, access to eligible discounts, and beat the premium I was paying with my old company ( AAA). Look forward to working with State Farm again!

A friend told me that Andy saved him a lot of money on his homeowners and auto insurance so I…read morecalled Andy. Very happy with the thoroughness and detail that Andy goes through and save me quite a bit of money. Very happy if you want somebody geared towards customer service and happiness call Andy you will not be disappointed..

My wife and I had a great experience with Mr. Arnold and his team. He explained extensively all…read moreaspects of life insurance. Andy took the time on multiple calls, with sincere patience, to walk us through the myriad of options. After careful consideration, he recommended a combination of policies. He was the first agent to give us the requisite time to feel comfortable making a final decision for a first round of life insurance. We will work with him again.

i am really impressed with the knowledge of my agent Ms. Ivanna Gomez, I had a problem with my…read morewater heater and was informed I had to replace it and she got in touch with the manufacturer and found out it was under warranty and they approved a replacement. She has always been very helpful.

Ivanna Gomez has been so great this year! getting us the best coverage for me and my family !…read moregreatly appreciated

I've had insurance with Andrew's firm for pushing 30 years. Excellent service when needed and very…read moreresponsive whenever need to add or remove a car or otherwise change coverage. Overall very pleased with my policies here.

The team here is fast, responsive, and extremely patient with our many questions. They take the…read moretime to explain certain concepts and services in layman's term and knows how to make the customers comfortable. Having never had a great experience with insurance teams, I want to make sure I right a review here and recommend everyone to come here!

Rhea Baker and her staff are wonderful- knowledgeable, professional and responsive. I always…read morereceive first class service from their office!

I highly recommend working with Natalie. She is very helpful whenever I need any assistance with…read moreany policy related questions. She is very thorough, patient, and always goes above and beyond whenever I have spoken with her. Rhea is very lucky to have someone like Natalie working for her. Keep up the great work!

After 21 years with this agency I think I can confidently say - if you want an agent that advocates…read morefor you and provides great service, look elsewhere. We had no issues when the agency was initially owned by Dennis Park. When Ms Miller took over, we got no email or letter letting us know about the change. I just noticed the agent name changed on our statements and I started getting a lot of unsolicited emails from Ms Miller. Then mistakes started happening, like we called to add a new car. After a month with no updated statement reflecting the change, we called to check, only to find they never added the car. Thank goodness we had no claims during that period. You can bet they back dated the bill though. This happened again this year when I added a car, I had to follow up again. Then they added the wrong driver to the car. But by far the worst was the lack of help and support we got this year regarding a homeowners claim for our storm damaged roof. We struggled with Allstate's process for 4 months. During that period I responded to two emails from Ms Miller asking how our claim was going. "Horrible" was the response I sent each time. Zero response from Ms Miller each time. I called into the office to make auto policy changes. The individuals I spoke to each recommended some additional changes. I stated I wanted to get through my open homeowners claim before doing any further business with them, that in fact if things did not improve I would be looking into other companies. "Okay" was the response I got each time. Not "I'm sorry to hear that", or "how can we help?" Finally when I felt I'd exhausted my recourse through Allstate claims adjusters, I sent Ms Miller a direct email asking for assistance and for her to call me. She did call, and reviewed the claims process with me, and then acknowledged I'd been through everything she knew to do. She said she would check into other options and call me back. She did this and called me the following day letting me know I could go through the appraisal process. This was good news. I did as instructed, got the name of an inspector I wanted to use, submitted a request in writing, only to be told my claim was not eligible for the appraisal process?! I would have asked Ms Miller why she told me I could go through this recourse if she had ever bothered to check in with me again. In my experience, Ms Miller has "good hands", good for taking your money. I ended up shopping other companies and every quote I got was cheaper than Allstate. I kept the coverage and deductibles as like for like as I could, and ended up with a company that will save me $3800 a year. That is how they repay your customer loyalty, by raising your rates at each renewal and not paying claims. My advice, find an independent agent with good reviews. Many credit unions have a service that will quote many companies and find you the best rates. Do your research, check out JD Powers, talk to contractors and home inspectors (I talked to 4 and each told me unsolicited Allstate is the worst at paying homeowners claims), and shop every few years because they see customer loyalty as an opportunity to increase your rates and nothing more.

I've been insured by Geico for home and auto since 2002 and made a switch to All State last year…read more Alice and her staffs are just simply amazing on how they will address your insurance needs and always friendly no matter what. Also, I saved close to 800 dollars switching from Geico. I am very please with the GOOD HAND people and will be a long time customer for sure. Choe Family

Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more