I'm in my early 30's and I've been using Erie insurance through Keener Agency since I started…read moredriving. I've also used them for commercial vehicle policies as well as business liability. My experience with this agency and all the people that work there has been overwhelmingly superb throughout all my years there. Thanks specifically to Charles and Rose! I'd be staying with them, but I am moving to North Carolina and they aren't licensed to do business there :(

From the owner: Specialize in SR-22 and FR-44 filings @ Allrite!…read more Allrite Insurance Agency Inc has proudly served Centreville, VA and the greater Fairfax, Prince William, and Loudoun County areas since 1987. Our experienced, bilingual agents (se habla espanol) compare rates across top carriers to find affordable coverage for cars, trucks, commercial vehicles, motorcycles, RVs, mobile homes, off-road/ATVs, and watercraft. We provide same-day FR-44 and SR-22 DMV filings, low down payments, and friendly local service. Call today for a free, no-obligation quote!

I have worked with Chris Spicer and his group for over five years. His knowledge of the homeowners…read moreinsurance policies has made me a dedicated customer. After dealing with both State Farm and Allstate , Spicer is a breath of fresh air. I have never had a problem with claims on my condo to date, as I was made aware of all coverages I needed to protect myself. If you listened and follow recommendations, you will be extremely satisfied with their coverage and services. Roberta D

I have had all our family coverage with Erie through Frank Spicer for decades. They are fantastic…read moreand whenever we have needed them, they are there for us. They treat you like family trying to help you during a difficult time and the service is extraordinary and ...uncommon. We are customers for life and cannot give a higher recommendation.

Mary Russell has been my agent for decades now and I has earned my business for life. Previously,…read moreI had never considered State Farm for insurance - I had always thought they would not be competitive on price and not worth the extra cost. Long ago, Mary proved to me the value of having a responsive local agent handling all my insurance needs. She knows the industry, she knows the in's and outs of State Farm and other products, AND she knows the needs of my entire family. She has ensured our interests are addressed. To win my business, Mary had to prove that State Farm saved my money - but to keep my business, she has repeatedly demonstrated that she is looking out for us! She has a great team and is a local agent. As you can imagine, over the decades raising a family, I have had a 'few' claims. Mary and her team have always been there for us, walking us through every step of the way. I have nothing but praise for her and her local team - they have ALWAYS come through for us. Insurance is a necessary 'evil' - that we all have to have. All the major players are cutting costs by going to internet based service, but we consumers end up having to do all the work. You can go that way if you want - but Mary has repeatedly proven how great it is to have a real person locally that will work for you. I can't say enough good things about this business!

Robyn in Mary's office was so patient in helping getting my dad's insurance reinstated. She…read moreanswered every question we had and would not mind when we followed up every day. Great office and very trustworthy and kind people!

The State Farm team delivers nothing but exceptional service. I was a recent first time home buyer…read morein the DC Metro area and filing a home owners liability claim was the last thing I expected only months after moving in. I currently live in a condo and my upstairs neighbor's HVAC unit flooded causing severe damage to my property. From the moment I filed a claim, all the way through subrogation the State Farm team went above and beyond. Andy and Patricia were extremely helpful from the start, I am in my late 20's and knew the basics of home insurance, and the State Farm team did not only deliver excellent customer service, but they were patient and willing to explain every step thoroughly. Within weeks inspections were completed, checks were sent, repairs were made, and in less than 6 months I received my deductible refund. I highly recommend State Farm and the Andy Arnold team! I am finally enjoying the new place and it really is starting to feel like home!

A friend told me that Andy saved him a lot of money on his homeowners and auto insurance so I…read morecalled Andy. Very happy with the thoroughness and detail that Andy goes through and save me quite a bit of money. Very happy if you want somebody geared towards customer service and happiness call Andy you will not be disappointed..

i am really impressed with the knowledge of my agent Ms. Ivanna Gomez, I had a problem with my…read morewater heater and was informed I had to replace it and she got in touch with the manufacturer and found out it was under warranty and they approved a replacement. She has always been very helpful.

Ivanna Gomez has been so great this year! getting us the best coverage for me and my family !…read moregreatly appreciated

Andrew Elliott State Farm Insurance Agency…read more While I have just a couple years dealing with Andrew Elliott who worked with my longtime agent of 40 years Bill Worsham who recently retired, he has taken over as if nothing has changed at all. While nobody likes to deal with there insurance company because it usually means a problem, the staff including Terri Dukes-Beach who I dealt with countless years will help you with any question or claims you may have and do it graciously. It's nice to deal with people who are like family and Andrew has a wealth of knowledge dealing other types of insurance from life and long term insurance to help you save money. Give Andrew a call, you will be glad you did. Ken King

I've had insurance with Andrew's firm for pushing 30 years. Excellent service when needed and very…read moreresponsive whenever need to add or remove a car or otherwise change coverage. Overall very pleased with my policies here.

Rhea and her team are just the absolute best!…read more Rhea has been there every step of the way as an agent, which I will elaborate on below, but it wasn't until recently with the Covid crisis among us that she stepped up into a non-agent role and offered to donate to the non-profit I work for. Rhea's office not only donated to help homeless families and victims of domestic violence, she raised awareness and got neighboring offices to do the same. To say she went above and beyond as a State Farm agent, local business owner, and community member is an understatement. For her role as my agent, I could never go back to having another! She has taken care of everything and with her great rates and dependability I have all of my insurance needs now taken care of by her. When I moved here from California I had several companies handling my insurance needs and most of them were making things impossible for me to switch over to a new state! In talking with some people who had been in the area for a while I received a recommendation to call Rhea at State Farm in TYSONS. She personally helped me get everything switched over and in writing in no time! Since then-I've needed to call on her several times and she is there with all the answers! Her team in the office are also great and if I call someone always answers ready to help! (Shout out to Bill, Natalie, and Liza etc) Again- I just couldn't go back to having another agent or going to any other office!

Rhea Baker and her staff are wonderful- knowledgeable, professional and responsive. I always…read morereceive first class service from their office!

I've been insured by Geico for home and auto since 2002 and made a switch to All State last year…read more Alice and her staffs are just simply amazing on how they will address your insurance needs and always friendly no matter what. Also, I saved close to 800 dollars switching from Geico. I am very please with the GOOD HAND people and will be a long time customer for sure. Choe Family

After 21 years with this agency I think I can confidently say - if you want an agent that advocates…read morefor you and provides great service, look elsewhere. We had no issues when the agency was initially owned by Dennis Park. When Ms Miller took over, we got no email or letter letting us know about the change. I just noticed the agent name changed on our statements and I started getting a lot of unsolicited emails from Ms Miller. Then mistakes started happening, like we called to add a new car. After a month with no updated statement reflecting the change, we called to check, only to find they never added the car. Thank goodness we had no claims during that period. You can bet they back dated the bill though. This happened again this year when I added a car, I had to follow up again. Then they added the wrong driver to the car. But by far the worst was the lack of help and support we got this year regarding a homeowners claim for our storm damaged roof. We struggled with Allstate's process for 4 months. During that period I responded to two emails from Ms Miller asking how our claim was going. "Horrible" was the response I sent each time. Zero response from Ms Miller each time. I called into the office to make auto policy changes. The individuals I spoke to each recommended some additional changes. I stated I wanted to get through my open homeowners claim before doing any further business with them, that in fact if things did not improve I would be looking into other companies. "Okay" was the response I got each time. Not "I'm sorry to hear that", or "how can we help?" Finally when I felt I'd exhausted my recourse through Allstate claims adjusters, I sent Ms Miller a direct email asking for assistance and for her to call me. She did call, and reviewed the claims process with me, and then acknowledged I'd been through everything she knew to do. She said she would check into other options and call me back. She did this and called me the following day letting me know I could go through the appraisal process. This was good news. I did as instructed, got the name of an inspector I wanted to use, submitted a request in writing, only to be told my claim was not eligible for the appraisal process?! I would have asked Ms Miller why she told me I could go through this recourse if she had ever bothered to check in with me again. In my experience, Ms Miller has "good hands", good for taking your money. I ended up shopping other companies and every quote I got was cheaper than Allstate. I kept the coverage and deductibles as like for like as I could, and ended up with a company that will save me $3800 a year. That is how they repay your customer loyalty, by raising your rates at each renewal and not paying claims. My advice, find an independent agent with good reviews. Many credit unions have a service that will quote many companies and find you the best rates. Do your research, check out JD Powers, talk to contractors and home inspectors (I talked to 4 and each told me unsolicited Allstate is the worst at paying homeowners claims), and shop every few years because they see customer loyalty as an opportunity to increase your rates and nothing more.

I've had State Farm, Geico, & Travelers insurance in the past, but big problems with each motivated…read moreme to move on. I read Erie reviews, found Carlos and CMR, and have had the BEST experience. Carlos and his team are so responsive & helpful. I'm renewing my Erie home and auto insurance for the 2nd yr. Since I had BAD experiences with prior auto insurance, I called the best local auto shop: Baird's, heard "they LOVE Erie--Erie tells them, repair the car and tell us the cost. No hassles." This morning, I asked Carlos about my home owner's policy--quickly got all the answers I needed!

Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.