In mid-December 2020, we received excellent and prompt service and the insurance coverage that we…read moreneeded from Mr. Osorio. We highly recommend him and Farmers Insurance for your insurance needs.

Excellent customer service by answering call and meet appointments on time. Wilfred give the best…read morechoices available to your budget covering all your needs in insurance service.

Jackie is awesome! She is knowledgeable and patient in explaining scenarios about auto insurance to…read morenewbies like me. And she also understands the emotional process combined with the economic sustainability of decision making, such that she's capable of guiding you until you pick the right deal for yourself. And so to everyone who's meticulous and irresolute like me, I highly recommend RL Insurance Agency.

I have been insured with them 10 years never had a problem. I saved money by switching to them,…read moreplus have great service and coverage.

They contacted me with request for an email and phone number over a week ago and have yet to hear…read morefrom them. I openly stated I was looking solely for health insurance and they did not specify if they could provide this service. Disappointed.

From the owner: Guzhuna Financial Group is an independent, boutique firm, providing tailored risk management &…read morefinancial solutions to our clients nationwide. Our philosophy is building a long-lasting, personal relationship and providing you with unparalleled customer experience. We provide a wide range of insurance products and financial services including home insurance, auto insurance, business insurance, Life insurance, as well as holistic financial planning, financial advice, wealth management, retirement planning, investments and business solutions like employee benefits and retirement plans. Whether you’re looking for insurance or financial services, our team is here to help you. Give us a call today to learn more about how we can assist you!

I went her office for home and car insurance service. It seems she knows so much about insurance in…read moregeneral. She gave me an exceptional services. Very friendly and honesty.

From the owner: To help insure State Farm customer's assets from unforeseen event by helping them choose proper…read morecoverage. Promising to be available when help is needed and to provide exceptional customer service that goes above and beyond. License #: PA-412788, DE-3000922807, NJ-1638571

***Avoid doing business with this place***…read more I waited a few weeks to write this review. I wanted a level head. After years of being with Allstate and Ray Manfredi, we got tired of it. The lack of response and treating us like we were bothering them when asking something. They were happy to take our money and keep pushing things that we told them we were not interested in. When we did cancel and leave, I called to get details about a refund. I was then talked down to by Ray. Mind you this was the first time I was able to get him on the phone in two years. I got to the point talking with Ray I lost my temper and had to tell him to do his job. After we have completely got away from him, he sent an email to our new insurance company telling them they don't know how to do business and were acting illegally.

I've never had to file a claim through this agency, but after moving out of state and needing to…read morecancel my insurance with them, it has been a nightmare. I informed them I'd cancel, and then several weeks later followed up, inquiring if I was supposed to receive a prorated check back or anything. They said they had no record of my canceling and I'd need to fill out a form. I've swapped insurance companies 3 times in my life and never had to fill out a form showing proof I got insurance elsewhere... but OK. They said they'd mail it to me. Weeks later, nothing, I inquired again and they said they mailed it. Never got it. So they mailed it again, I got it this time and filled it out. Over a month later I contacted them and they said they never got it. Then they "found it" and said it'd take a week to process. That was 3 weeks ago. It's an absolute nightmare, like getting a virus off of your computer. If they're this bad with paperwork, imagine filing a claim...

DO NOT use this agency! TERRIBLE customer service, dropped balls, you name it. They don't answer…read morethe phone, nor do they even bother to call you back when u leave a message! They don't send emails they promise to send; and here's a typical example: I haven't even had an annual review of my policy for several years --because they don't even call me for an established appointment! Several years ago with mounting frustration and a situation where I absolutely HAD to talk with them, I drove 30 miles round trip to the office, but guess what: the office was closed during stated office hours! And I'm not taking about lunch hour. I drove out in the morning, and after waiting an hour or so for somebody to show up, I simply left.

Insurance can be daunting, but Arceli made the process efficient and manageable. Renter's insurance…read moreis available with different agencies, but I trust Arceli and her State Farm team. She showed me the coverages and all for a a great price. She assisted with the application process and took payment, and within minutes, I felt safe and secured at my new apartment. Thank you! She's the best and I definitely recommend her as your agent. I have her and state farm for my renters and car insurance, and wouldn't have it any other way. Thank you to a great team!

I was a customer of the Craig Griffith State Farm office for a couple years and recently I would…read moreemail, call or text and would never get a call, email , nothing back??? Very bad business to not call or email your customers back. ....no explanation .....no reply......nothing from the office. This was several messages that went completely ignored. I switched on January 10, 2025 to David Munsons office in Bethesda and I'm very happy with his service.. formally I was with Jon Laskin. He was excellent as well. I think there's a lack of interest with this office. To not return a call to a paying customer is unacceptable. There are many other State Farm agents out there that would welcome business, not this one. This is based on my personal experience with this office. I Definitely do not recommend.

My family had purchased multiple policies from Craig Griffith's office for several decades. They…read morehave always been extremely responsive to sales calls... very detailed and willing to take the time to explain various aspects of policies. While that is appreciated, it's not unsurprising for an office to be approachable and accessible when sales are involved. More recently I had the misfortune of having to file a claim. I felt State Farm (as a larger company) was not handling our claim properly - every call was conflicting and confusing and if you missed a call it was impossible to get them back on the line. I asked to speak to a supervisor or manager and my request was denied. So, I reached out to Craig Griffith's office asking just that - could they simply tell me how I should go about speaking to a supervisor or manager in claims? The response was to, again, ignore my request and ask when we could discuss a new policy. When Craig himself got involved (near the end of the email chain) I had already asked about changing my agent. Craig proceeded to paint me in an unethical light by implying I asked his office to override a claim decision. I never did ask that nor would I do such a thing - I had only asked if they knew how I could speak to someone else in claims. (FWIW, I ended up calling another agent and found out I wasn't using the right number... easy problem to solve but the first assumption by Craig Griffith's office was that I was dishonest and fraudulent.) I agree with the reviews that state they are positive, responsive, and rates are reasonable - with sales - but the true test of customer service is when there is a problem and their immediate response was to throw our business away.

I recently moved to the DC area from Michigan, where I had lived for 25 years. After moving into a…read morenew apartment, changing my mailing address, finding new grocery stores, and doing all the other things one does when moving somewhere new, I needed to find car insurance. I, of course, waited until the very last minute to get new car insurance (my previous policy from Michigan was expiring in less than a week) when I gave Ladi a call. He and his staff were incredibly helpful in setting me up with an affordable policy. They were also patient enough to discuss several other options with me, answering the countless questions I had, and never pressuring me into anything. After I had picked a plan, they promptly got the gears going and, in less than a week, I was fully covered under a new, sensible policy. As hokey as it sounds, I do feel I am now in good hands with Allstate thanks to the knowledgable and helpful staff at Ladi's office.

Kevin James helped me with my auto and renters insurance. He was very kind and helpful in…read moreselecting the best insurance policy that was within my budget. He made the process very fun and was very easy to talk to. I would recommend Kevin James to anyone who is looking for auto or renters insurance.

This is the first insurance broker I've worked with that actually went out of their way to save me…read moremoney on my policy. I worked with Saul, who called me when It was time to renew my auto insurance policy. I have been with Progressive forever, never questioned my rate since I do have a previous speeding ticket from a few years ago. But, he called me to let me know I could be saving about $60 a month by switching to Nationwide. He even got me a better deductible and coverage overall. Highly recommend Saul for his diligence and commitment for getting his people the best rate.

Sarah patton gave me 5 star excellent service for my insurance needs. she broker searched for 10…read morecompanies to find the lowest rate and premium company ! I highly recommend using her!

A friend told me that Andy saved him a lot of money on his homeowners and auto insurance so I…read morecalled Andy. Very happy with the thoroughness and detail that Andy goes through and save me quite a bit of money. Very happy if you want somebody geared towards customer service and happiness call Andy you will not be disappointed..

My wife and I had a great experience with Mr. Arnold and his team. He explained extensively all…read moreaspects of life insurance. Andy took the time on multiple calls, with sincere patience, to walk us through the myriad of options. After careful consideration, he recommended a combination of policies. He was the first agent to give us the requisite time to feel comfortable making a final decision for a first round of life insurance. We will work with him again.