In mid-December 2020, we received excellent and prompt service and the insurance coverage that we…read moreneeded from Mr. Osorio. We highly recommend him and Farmers Insurance for your insurance needs.

Excellent customer service by answering call and meet appointments on time. Wilfred give the best…read morechoices available to your budget covering all your needs in insurance service.

Jackie is awesome! She is knowledgeable and patient in explaining scenarios about auto insurance to…read morenewbies like me. And she also understands the emotional process combined with the economic sustainability of decision making, such that she's capable of guiding you until you pick the right deal for yourself. And so to everyone who's meticulous and irresolute like me, I highly recommend RL Insurance Agency.

I have been insured with them 10 years never had a problem. I saved money by switching to them,…read moreplus have great service and coverage.

They contacted me with request for an email and phone number over a week ago and have yet to hear…read morefrom them. I openly stated I was looking solely for health insurance and they did not specify if they could provide this service. Disappointed.

From the owner: Guzhuna is a risk and wealth advisory firm, built on the philosophy that protecting wealth and…read moregrowing it are not separate pursuits. Headquartered in New York and serving clients across the United States and Internationally, we work with business owners, executives, and families whose financial lives require more than capable advice across individual engagements. We offer insurance, investment management, wealth structuring, estate planning, and business advisory as one integrated strategy. Our approach is built from the ground up. Risk is assessed and structured before capital is deployed. Every component of a client's financial life is designed to function as one coherent whole, from the protection of what has been built to the planning of what comes next, and the legacy that follows. We carry no proprietary products and maintain no affiliations that would influence our recommendations. Our only obligation is to the long-term integrity of the financial lives entrusted to us. Independent. Unconflicted. Built to endure.

I went her office for home and car insurance service. It seems she knows so much about insurance in…read moregeneral. She gave me an exceptional services. Very friendly and honesty.

From the owner: To help insure State Farm customer's assets from unforeseen event by helping them choose proper…read morecoverage. Promising to be available when help is needed and to provide exceptional customer service that goes above and beyond. License #: PA-412788, DE-3000922807, NJ-1638571

I have Ray as my insurance agent for several years by now. I have always been happy with the…read moreservices I received from him and his staff. What made me come here and write a review about him is a recent incident I encountered. A few weeks ago, I received a letter from another insurance company that claimed my car was involved in an accident with one of their clients. After I called this insurance company and learned that someone damaged one of their client's car, and that the client claimed that s/he had a anonymous note with my car's plate number on it. I told them that neither I nor my car was involved in any accident recently. I thought I clarified everything through the phone call until I received a second letter from this insurance company. They said that they had paid their client, and now wanted me to reimburse them for the expenses. I have never experienced anything as ridiculous as this. They accused me of causing their client's damage simply based on an anonymous note! Since I was never involved in any accident, there was no reason for me to contact my own insurance company. But I had no idea how I should respond to the letters. I wasn't sure whether I could get any help, but decided to give Ray's office a call anyway. I told his staff that I'm not filling any claim, but just need some advice on the letters I received. His staff asked me to forward the letters to his office. Within an hour after I sent the letters, I got an email from Ray himself. He said he had an answer, but needed to double check before giving me any suggestion. That made me feel a little better even though I still didn't know how to handle the situation. A day later, I got another email from Ray. He said he's waiting for one more confirmation and would get back to me soon. I figured this could be good news, although I still hadn't got any advice. At least he's cautious and didn't want to mislead me. When his suggestions finally came, that's what really surprised me. His answers were several pages long! Based on his industry experience, he first explained to me why this insurance company sent me the letters, then analyzed several scenarios under which my car's plate number might end up on the anonymous note, and laid out the possible outcomes. More importantly he explained to me how Allstate could protect me under each scenario. He also gave me several suggestions on what I should or should not do. When I had a few follow-up questions, he immediately wrote back, with another a few page long email! You have to realize that I was not buying any new service from him, and he was not trying to sell me anything. I was just asking for some advice, which he was not obligated to give. Instead, he went above and beyond, and provided me with such detailed and well-thought explanations and suggestions. This incident turned out to be a blessing in disguise. I feel I'm not only well protected by Allstate, but also got a good learning opportunity. And all of this is because of Ray's willingness to go the extra mile to help his clients.

***Avoid doing business with this place***…read more I waited a few weeks to write this review. I wanted a level head. After years of being with Allstate and Ray Manfredi, we got tired of it. The lack of response and treating us like we were bothering them when asking something. They were happy to take our money and keep pushing things that we told them we were not interested in. When we did cancel and leave, I called to get details about a refund. I was then talked down to by Ray. Mind you this was the first time I was able to get him on the phone in two years. I got to the point talking with Ray I lost my temper and had to tell him to do his job. After we have completely got away from him, he sent an email to our new insurance company telling them they don't know how to do business and were acting illegally.

DO NOT use this agency! TERRIBLE customer service, dropped balls, you name it. They don't answer…read morethe phone, nor do they even bother to call you back when u leave a message! They don't send emails they promise to send; and here's a typical example: I haven't even had an annual review of my policy for several years --because they don't even call me for an established appointment! Several years ago with mounting frustration and a situation where I absolutely HAD to talk with them, I drove 30 miles round trip to the office, but guess what: the office was closed during stated office hours! And I'm not taking about lunch hour. I drove out in the morning, and after waiting an hour or so for somebody to show up, I simply left.

Insurance can be daunting, but Arceli made the process efficient and manageable. Renter's insurance…read moreis available with different agencies, but I trust Arceli and her State Farm team. She showed me the coverages and all for a a great price. She assisted with the application process and took payment, and within minutes, I felt safe and secured at my new apartment. Thank you! She's the best and I definitely recommend her as your agent. I have her and state farm for my renters and car insurance, and wouldn't have it any other way. Thank you to a great team!

I've been working with Rosanna at this office for about 7 years now…read more I've had a lot of experiences with a lot of different businesses over the course of my career. The service that I get from Rosanna is the best service that any business from any industry has ever given me. Normally you have to be Prince or Warren Buffet to get this kind of service. A few examples: * My mortgage provider made some serious mistakes and almost missed the closing deadline for buying my house. They called me 2 hours before the deal was supposed to close telling me they needed insurance on the house or the deal would not close. Rosanna was working half days from home because she just had a newborn child. I called and left a message and she called me back in two minutes, got details on the house, then coordinated with the bank and lawyers to get everything taken care of before the closing deadline two hours later. * The bank for my car loan made a mistake with some paperwork regarding the insurance that I was supposed to have. I made one call to to Rosanna and she got on the phone with them worked everything out with them without me having to do anything. * She is both patient and knowledgeable, She's always takes the time to explain things to me when I ask. She is an excellent communicator. She's also never been in a "rush" to get me off the phone. She spends as long as I want explaining things to me. This is saying a lot because I tend to delve in to things very deep. Its a pain in the ass to explain things to me because I ask a lot of obscure questions and don't take things at face value. Rosanna is one of the only people who hasn't eventually gotten fed up with me. These are just a couple examples. This kind of thing happens all the time while working with Rosanna. I call her, she gets some basic information from me, then works a whole bunch of complicated stuff out with a bunch of different people and I don't have to do anything.

This agent's office is very poorly run and they are unable to understand or explain basic billing…read morepractices. I cancelled my policies in May and was charged for the renewal in June. Upon trying to contact them to understand why, I was given multiple reasons that were inconsistent and false (I cancelled too late (even though I have a confirmation letter of the cancellation date), my new State Farm agent was applying the payment to the new policies (not accurate for state to state transfers), and finally that I lost a multi line discount in February (which was never communicated to us and still doesn't make sense why I would be charged in June)). Roshanna was rude to me and consistently spoke over me and even called my new agent and was rude to them and misled me about their conversation. They won't let you actually speak to Craig when asked and consistently say he is busy or in meetings. She claimed she would have billing put together a statement for me - which is interesting that a statement needs to be created for something I was already charged for with no paper trail. This office is very dishonest and misleading in my experience. Highly recommend insuring elsewhere.

I recently moved to the DC area from Michigan, where I had lived for 25 years. After moving into a…read morenew apartment, changing my mailing address, finding new grocery stores, and doing all the other things one does when moving somewhere new, I needed to find car insurance. I, of course, waited until the very last minute to get new car insurance (my previous policy from Michigan was expiring in less than a week) when I gave Ladi a call. He and his staff were incredibly helpful in setting me up with an affordable policy. They were also patient enough to discuss several other options with me, answering the countless questions I had, and never pressuring me into anything. After I had picked a plan, they promptly got the gears going and, in less than a week, I was fully covered under a new, sensible policy. As hokey as it sounds, I do feel I am now in good hands with Allstate thanks to the knowledgable and helpful staff at Ladi's office.

Kevin James helped me with my auto and renters insurance. He was very kind and helpful in…read moreselecting the best insurance policy that was within my budget. He made the process very fun and was very easy to talk to. I would recommend Kevin James to anyone who is looking for auto or renters insurance.

This is the first insurance broker I've worked with that actually went out of their way to save me…read moremoney on my policy. I worked with Saul, who called me when It was time to renew my auto insurance policy. I have been with Progressive forever, never questioned my rate since I do have a previous speeding ticket from a few years ago. But, he called me to let me know I could be saving about $60 a month by switching to Nationwide. He even got me a better deductible and coverage overall. Highly recommend Saul for his diligence and commitment for getting his people the best rate.

Sarah patton gave me 5 star excellent service for my insurance needs. she broker searched for 10…read morecompanies to find the lowest rate and premium company ! I highly recommend using her!

The State Farm team delivers nothing but exceptional service. I was a recent first time home buyer…read morein the DC Metro area and filing a home owners liability claim was the last thing I expected only months after moving in. I currently live in a condo and my upstairs neighbor's HVAC unit flooded causing severe damage to my property. From the moment I filed a claim, all the way through subrogation the State Farm team went above and beyond. Andy and Patricia were extremely helpful from the start, I am in my late 20's and knew the basics of home insurance, and the State Farm team did not only deliver excellent customer service, but they were patient and willing to explain every step thoroughly. Within weeks inspections were completed, checks were sent, repairs were made, and in less than 6 months I received my deductible refund. I highly recommend State Farm and the Andy Arnold team! I am finally enjoying the new place and it really is starting to feel like home!

A friend told me that Andy saved him a lot of money on his homeowners and auto insurance so I…read morecalled Andy. Very happy with the thoroughness and detail that Andy goes through and save me quite a bit of money. Very happy if you want somebody geared towards customer service and happiness call Andy you will not be disappointed..