Your information and maps to map our trip to New Hampshire to the Carriage House Bed & Breakfast…read morewas most helpful. It didn't take us any time to get there and your representative was very pleasant and efficient. Carol V. Place 8/06/2014

I don't know if someone had pissed in this woman's cornflakes, but the woman working in the front…read moredesk not Liz, had a horrible attitude and was rude and condescending. I hadn't even been talking to her for 30 seconds and she had already cut me off and been incredibly curt and rude when I just asked simple questions. As a member AAA, I just think the people that are behind the desk should be a little bit more patient and friendly, especially if they're in a customer facing.

I have always been very pleased with the level of service I have received from the Harrington…read moreInsurance Agency. The staff is professional, friendly, and efficient. I have handled my auto insurance needs through the Harrington Insurance Agency for more years than I can remember, and I have yet to be disappointed.

It is a good insurance company. Their quotes are competitive. On line accounts are available and…read morecustomer service Reps are pretty knowledgeable. Did not file any claims - cannot comment on claims.

One Star - AMICA: RUDE, USELESS, AND A TOTAL SCAM…read more If you're considering Amica for insurance, save yourself the frustration and go literally anywhere else. My experience with them has been horrible--not only do they refuse to help, but their customer service is shockingly rude. I was in a terrifying highway accident--snow and ice flew off a car in front of me, shattered my windshield, and when I tried to safely pass, he sped up and hit me. I had a clear dash cam video proving exactly what happened, and instead of supporting me, KATELYN, my claims rep, acted like she worked for the other driver. She told me the video was "damning" and implied the accident was my fault. Then, she set up my claim in a way that completely screwed me over--ensuring I get absolutely nothing. And if that wasn't bad enough, the customer service gets even worse. Katelyn actually had the nerve to call me today to follow up, and I politely told her I no longer wanted to work with her. And what did she do? She HUNG UP ON ME. So I call back and get CASSANDRA, thinking maybe someone else in this company will actually act like a professional. Nope. Instead, she was just as rude and dismissive, making a snarky comment when I asked if this was a small office or what. She made sure to let me know she sits directly next to Katelyn and then gaslit me, saying Katelyn would NEVER hang up on me--when that's literally what just happened. So, to sum it up: * Katelyn is rude, dismissive, and more concerned about defending the other driver than helping a paying customer. * Cassandra is just as rude, and apparently they sit together, so that explains a lot. * They literally hang up on customers and then lie about it. * I spend $3,400 a year for insurance that does absolutely nothing when I need it. * Their automated phone system is a disaster, making it nearly impossible to even get to a live person in the first place. At this point, I don't even know if Amica is an insurance company or a social experiment in how terrible customer service can be. If you want to be treated like garbage while paying thousands of dollars, Amica is the company for you. Otherwise, stay far, far away.

I was refered to this location by my agent as it was closer to my house and I needed a RMV form…read morestamped for the following morning. I arrived at 5:45 pm to find the location closed although the hours were clearly posted online and on the locked door as being 9am to 7am. I called the number on the door and spoke to someone who apologized and informed me there had been some recent changes and that this location closed at approximately 5:30pm most days. He went on to tell me that someone would be in tomorrow around 11:30 or 12:00. So the hours posted are 9 to 7 but are actually whenever they decide to open until whenever they decide to close.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I know how important it is when it comes to protecting the important things in your life. I look forward to getting to know you and helping you find the options that meet your needs. Call me today!

My family has always used Allan Walker for all of their insurance needs! They wouldn't dream of…read moregoing anywhere else! Best price, BEST service!!

Horrible insurance company & I would never recommend to anyone. The customer service is subpar, the…read morestaff is not helpful oh, the team is not responsive for details, and they're one of the most impossible insurance agents to work with on a condo or home or anything you need. I was able to get a quotes from other companies within two days and this company couldn't get me quotes even in a week. This company is not something I will ever do business with and I wouldn't ever recommend them to anyone. Terrible all around!