Rick and David are electronics geniuses! I had a battery drain on my car that no one else could…read morefigure out. Highly recommend...

I would give this company a MINUS 20 stars if available! DON'T used this company!!!! My laptop…read morewas not working correctly. I did a "recover" back to one month previous. I have done these operations previously when needed with no problem. At any rate, the next day my computer was totally locked-up with a virus or whatever. Couldn't get anything to work. Decided to take it to UDS as it is close to residence. The YOUNG man who we gave the information to acted like he didn't know how to spell his own name! When telling him the problem, he had a very far-away look on his face and barely said a word. In fact, he acted like he didn't know how to spell "PC"!! This was about 2:30 on May 1st (Wednesday). I asked him when he thought it might be ready and he said later that day. I told him I would be coming back until the next day so don't worry. I let Thursday pass and called them on Friday. They said they hadn't gotten to it yet but would start on it that day. (I believed it was the same young man I had talked to when I left the laptop as there was a very "duh" sound to the conversation!!) On Monday, early afternoon I called them again. They said the laptop was really messed-up and they would have to do a "factory reset" on it. I am familiar with that term and always understood it would delete all files, pictures, etc. I am 75 years old and not computer savvy at all but was worried about this "reset". THREE different times during the conversation I asked him about the loss of my files, etc. Each time he said I WOULDN'T lose any files, etc. as there was a way to reset that it would be okay!!!!! THREE TIMES he assured me all would be okay!!!! I told him to go ahead and do it then. The next afternoon I went to UDS Computer to pick-up my laptop. The older lady behind the counter was also rather "duh" acting and when I turned the PC on everything was GONE!!!!!!!!!! I had to bite my tongue big time. She called the young man to the counter as I had told her it was promised nothing would be deleted. He said it was so messed-up there was nothing he could do! I reminded him I asked THREE times if my files would be deleted and he said they would be fine. He then proceeded to tell me there "might" be a way to recover "some" of the files but wasn't sure and it would take a "long time"!! As I was afraid of exploding I told them no and asked what I owed. They charged me $96 to erase everything on my laptop!! They NEVER called me with any information. I had to call them!! Yesterday a friend of my son visited. I was telling him what a dreadful experience using UDS was and I could have saved $96 by resetting to factory by myself. One thing I didn't know is this young man is in the IT business!! He was upset the way UDS handled the situation and said THEY made the mess and not me as the "UDS boy wonder" had implied!! This friend worked on my laptop for about an hour, got some of my favorite apps back where I could use them, etc., etc. He taught me how to save any future files/pictures, etc. so they would never be lost again. This company was a nightmare to do business with. Their communication skills were horrible. They never called with updates. They made promises they probably knew they couldn't keep. They charged WAY too much money for what they did. They should have paid ME for their dishonesty!! I would NOT send my worst enemy to UDS Computer!! If you decide to use their services.....know you have been WARNED!!!

My boyfriend recently visited this repair shop. His phone's bottom half was half-white. He got it…read morefixed for $350. The first screen he had replaced stopped working within a few days. The screen would press buttons on its own, locking him out of his phone, making calls, and sending money from Cash App. So, he returned to get it replaced. The second screen was free, but now his phone flickers whenever he's not using it. He has an iPhone 15 Pro Max, and the display screens don't always turn off. So, it's constantly flickering throughout the day and night. And it goes basically white all over the screen.. I'm not sure what's wrong with these screens, but seeing the two screens my boyfriend had gotten from this shop, I strongly advise against using their services. The customer service was good for what I heard though.

Great service! I'm glad I found you! Looking for someone to repair my HP Laser Jet Pro printer and…read morebeing told over and over again no, I finally found you! You actually located the needed part and fixed my printer! Thank you!

If you're having issues with any of your Apple products, let these guys help you!! I dropped my…read moreiPhone 16 Pro Max into the deep end of our pool. It was under water for a few minutes before we were able to get it out. You could literally see water under the screen, in the camera lenses in the back, and water was trapped inside. We tried to dry it out hoping it was salvageable, but it was turning off and back on constantly. I ended up having to do an early upgrade on my plan because I'm a Realtor and can't work without a phone. I was in shock when I realized my new phone didn't have my contacts on it... My contacts were somehow saved under an email account I had back in 2014. The email was no longer active and I was in freak out mode. I called 9 other shops looking for help, and none of them felt like they could help me. Thank God I Googled iPhone repair shops and these guys came up! I called and they were super confident that they could help get my phone working enough for me to get my contacts transferred to my new phone. They did even better than that.... They got my contacts transferred over AND got my phone back working 100%. Y'all, they literally saved my real estate business. I was in a bind not having contact info for clients, vendors, and other agents... I'm super thankful these guys took the time to get this done for me. I dropped it off yesterday and picked it up 24 hours later. If you need help with anything Apple related, reach out to them! You won't regret it. THANK YALL SO MUCH!!!!

Great experience. I came with a busted iPhone 14. They replaced the screen, battery & some other…read morecomponents. I basically have a new iPhone now that will last 3-4 years. Highly recommended

Nik did an outstanding job fixing our laptop. It was an older model and he was able to add a new…read moredrive to it and now it is working just fine. The job was done quickly and efficiently. And our bill was less than $48 including the part and labor. Very pleased! I also like that his business is located in the Habitat ReStore. So handy and safe! Thank you Nik!

Very helpful, friendly. I've had my same old labtop fixed twice there, (I'm sometimes rough on my…read moretechnical equipment). They're very nice and always call when my computer is ready, very timely

Professional, knowledgeable, prompt and affordable. The whole package! Highly recommend!read more

I took my computer to them after struggling for months with it. They knew exactly what was wrong…read moreand fixed it within an hour. Highly recommend

Peace,…read more Josh was knowledgeable, professional, and technically skilled. He took the time to work through my computer issues, and I appreciate his expertise and customer service. He is the reason I'm giving this business three stars. Unfortunately, my interaction with Mr. Knox was disappointing. During my visit, he expressed the opinion that security measures like strong passwords, two-factor authentication, email or SMS verification, and facial recognition aren't worthwhile because "hackers are going to hack you anyway." As someone who values protecting my personal information, I found that advice concerning. I believe encouraging customers to use strong security practices is important, especially when working on their computers and accounts. The technical service was good, but the discussion about cybersecurity left me with less confidence than I expected from a computer repair business. Peace

Completely unprofessional. I left my Samsung Odyssey G5 gaming monitor with the owner, Tyler, on…read moreJanuary 24th to fix the jog button. The last time he gave me any kind of update was February 25th; since then, it has been total radio silence. Multiple attempts to get in touch have gone completely unanswered. Taking months and ghosting a customer over a menu button repair is ridiculous. At this point, he is just holding my property hostage--and to be clear, it is still my property. It has not been sold, abandoned, or surrendered. Tyler, check your messages and give me my monitor back. Avoid this shop.

Tyler is a professional at his best. He responded to my computer needs the same day I contacted…read morehim. I run a business and he understood my need to get back up and running. He took care of my issue promptly and I was up and running the same day. I expressed concerns when I go out of town I was unable to take my computer on a plane, he suggested getting a laptop, I never even thought of that. I now have a new laptop with all my needed data. Thanks to Tyler. His pricing was by far better than any other computer service in the area.

I am so pleased with this business. I have been going to them when I need my computer fixed or…read moreneed a new one. They are very accommodating and very nice and reasonable. I took my laptop to them today for and issue and they fixed it. I have been going to them for 10 years or more.

Rude hot headed management. overcharges for repairs. repair took forever and never received any…read moreupdates. had to keep calling and kept getting the run around.