My desktop was getting past its prime. I went to two computer stores to see what desktops they had…read moreas well as their services. TCS Computer was the third store I visited. I was warmly greeted by the manager and he asked me what I was interested in. After discussing what I mainly use my computer for, he recommended a Dell Intel 5 (which is what I was interested in). Although he didn't have one in the store, he ordered it for me and it arrived the next morning. I was asked to bring in my existing desktop to do the data transfer at lunchtime. Around 3:00 pm they called and said it was ready for pickup. I went in and was warmly greeted by Jon, the service manager. He showed me the display changes between the Windows 11 display vice my previous Windows display. He was very detailed and answered all of my questions. The total cost was very reasonable. I plan to use TCS Computer for my future computer needs.

Took my laptop to TCS to repair the cracked screen (still functional, just couldn't see part of the…read morescreen), and they said they could fix it. After a few weeks, I called and they said my computer was now not turning on. I frequently had to call them to get updates on my laptop, and after months of no improvements, I asked for my laptop back to take it to another repair place. They returned it with no screen, the wrong screws in the base, and tried to hand me two different chargers before finding mine. My computer was unrepairable in that state, so I lost a $1,000+ computer from a cracked screen. I would have appreciated an honest approach by saying that they could not help fix it, but instead my computer was broken. They waived the service fee, which I appreciated, but this was trivial compared to the price of a new laptop. Edit: I have now included two photos of the card given to me in regard to the repair. This computer was under the name Adella