Always busts his butt to fix my car. And its needed quite a few things since hitting 200k miles…read more Other poster saying hes openly racist is just looking for a way to be rude to a small business owner. Personal views and business practices are two different things.

From the owner: Transmissions is our our strong point by offering a quality rebuild at an a fordable price to our…read morecustomers.

My car died July 7th. I made an appointment and took it in. Almost 2 weeks AFTER the appointment he…read morefinally attempted to fix it. $500 later I drove it away and it was doing the same thing so I had to take it right back in. Now I'm not blaming him for the problem persisting. This could be something else. Who knows? Cars have a lot of parts. I made the appointment for Tuesday July 28th and now its AUGUST 5th and he still hasn't touched it. It has been a month without my car. Don't take your car here unless you are prepared to be without your car for weeks and don't think making an appointment matters. He won't fix it until at least a week or two after.

Great guy, great prices, great service. He will not sell you things you don't need. Honest dude.read more

We started noticing the average cost of this place, no matter what we took our vehicles in for, was…read morenear or above a thousand dollars. When we question anything at all, we are spoken to in a disparaging and extremely rude manner. We have brought vehicles in for one thing and then told there is something else wrong and when bringing the vehicle back for that problem, he says that that diagnosis was incorrect and now it is a different and more expensive problem. They also will not warranty their work.

My daughter and I have been taking our minivans there for about 2.5 yrs. Have taken them there for…read moreAmsoil oil changes, as well as repairs. I have ABSOLUTE trust in them ., never feel that they are being dishonest.

Driving thru Midland on my way to Crystal Mountain my 2012 Silverado decided to quit on me,…read morethrottle issue which reduced the power of the engine. Being 2 hrs either to my home south or to Crystal Mountain, I quickly searched for auto mechanic to stop by. Thanks to Siri directed me to Jays Auto Repair shop, and slowly I arrived 5 minutes before they closed. No hesitation from the employees, they took the scanner to check the codes and the problem was quickly diagnosed. They stayed open until they fixed my truck, even though they were about to leave for the day. Greta service and great people, from the owner Jay and his wife, to all the employees working there. Thank you for saving my day. You guys are amazing and god bless you all.

Bring your car to Jay! You are in good hands. Friendly, knowledgeable and excellent customer…read moreservice with every visit. There isn't another place I would take my car.

I discovered a great shop! They were very easy to work with. My brakes were fixed AND my horns!…read moreThey found the short and cleaned out the sand. Now those lane drifters are going to get an ear full! [smiling]. I have a Volvo C70 (hard top convertible) so they had to get some parts from their other store so it took a little longer. But one of the guys drove me home and then picked me up when the car was done. Very pleasant young men working there. I highly recommend their work and customer service.

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

Two seasoned mechanics that know their trade. Willing to work with you to get the job done right…read more They've done oil changes, brake work and AC work for me.

Silverado was throwing codes, check engine light was flashing. Took it in and the guys were great!…read moreExplained everything, didn't try to sell me what I didn't need. Christy, who answers the phone is really nice, too! Truck runs great! No lag, no " heavy" feel to it! Smooth as silk!

My sons car broke down on his way to Traverse City from our home in Northville. Andy went above and…read morebeyond for us. You can trust him !!

My car started making noises while on the highway and had a very nice gentleman pull over with me…read moresuggesting Wee Care Auto since it was close and he knew them... They looked somewhat busy but still got to me within 20 minutes, they checked my car out for me and were such great people!!! They definitely knew how to put a smile on my face during a stressful time... I 1000% would go back in the future

If you are looking for a service center that exceeds professionalism far and beyond any other…read morefacility in town GO TO THIS PLACE I promise you that you will be impressed! They had my vehicle diagnosed within an hour after another repair shop took almost 3 weeks and could not find the problem They were in constant communication with me advising me all along I cannot speak well enough of this facility even though I had a terrible week and kind of took it out on them when I picked up my vehicle Dave and Phil maintained their professionalism and composure My Tahoe is running perfect once again thanks to your shop Again, I apologize for being short with you and can only hope you'll understand it was only stress You guys are really good!

I brought my vehicle to Higher Standards Automotive after hitting a pothole that caused a noise on…read morethe right front suspension. I made it clear the issue was on the right side, but they diagnosed the left strut as the problem and told me it was a safety concern. Based on their advice, I approved all repairs. Despite noting it was our only vehicle, they never contacted us when it was ready. On the drive home, the right strut (the side I had originally reported) failed, causing more damage and put my wife, children, and others at risk. When we returned, they admitted the right strut was unsafe but only offered to fix it at full cost again. The invoice also showed a deferred repair that was never mentioned to me. Other issues included: - Car left unlocked with a dead battery at pickup. - Owner admitted being "too busy to document things." - I was signed up for XM promotions without consent. - Staff gave inconsistent explanations of the damage. This experience was a financial and personal hardship. I sold my motorcycle to cover the first repair, only to have the same problem get worse. I left feeling misled, unsafe, and dismissed. Between the misdiagnosis, poor communication, and lack of accountability, I cannot recommend this shop to anyone.

When you take your vehicle to Transmission Specialists, you will be dealing with an owner who…read moreprovides outstanding customer service. Gary wants you to be totally satisfied and will go above and beyond expectations to ensure you are happy with his service. I have a wheelchair-accessible van which needed some transmission work done on it. After getting some estimates and wanting to use a local business, I took it to Transmission Specialists. While it took a couple of weeks to get the repairs done, I was very happy with what it cost. Shortly after, I took the van on a trip to Florida. Unfortunately, the transmission stopped working after 300 miles on the road, and I was stranded in Cincinnati for five days. Gary worked with a transmission shop in the area, including sending a replacement part to fix the issue. After five days I was on the road again. This time the transmission shut down after 100 miles, and I had the van towed to a dealership. They had the van for four days and couldn't diagnose what the problem was. So, Gary, AT HIS OWN EXPENSE, drove over 400 hundred miles in wintery conditions to pick up the van and haul it back to Freeland. He then took the transmission apart and replaced a key component. Later he took it on a road trip to Traverse City with no issues. On the return trip he started troubleshooting, experimenting with different accessories working together, and discovered an ELECTRICAL issue that caused the transmission to stop working when the cruise control and the windshield wipers were both turned on. So, Gary was able to diagnose the root cause what a transmission shop in Cincinnati and a Toyota dealership in Lexington, KY, could not. I will recommend Transmission Specialists to anyone who needs a reliable, trustworthy mechanic for their vehicle.

If you want your transmission fixed right, go to this place. If you want your vehicle back in a…read moretimely manner, don't go there. They had my Silverado in twice. We left it there in February while we were vacationing for three weeks. It wasn't ready when we got back. It took another week. The main problem was fixed but it started having another issue so we brought it back to them April 7th for a rebuild. We didn't get my truck back until May 8th. There is only one mechanic on duty.

The owner Jeff and his amazing staff: Jeremy, Darrel, Matt, & John at Jeff's Auto Doc are the best…read moremechanic's in the Tri-Cities! They are so accommodating, professional, quick, accurate, honest, and reasonably priced...if anything they are the cheapest around! They not only fix my vehicle, which in itself can be hard-because finding a mechanic that can actually diagnose & fix a Jeep is hard without having to go to a dealership! They fix my kid's vehicles-I wouldn't trust anyone else! Head to toe diagnostics with blunt and honest priorities and prices! They are a busy small shop with huge quality work! If you want your vehicle in top running condition & well maintained...they are the only place I would ever go!!!

My mom stopped by Jeff's Auto Doc without an appointment after realizing she had a headlight out --…read moreand she had a 40-mile drive in the dark. She let them know she was willing to wait if they could fit her in, but they took her in right away. The team quickly discovered the bulb she had purchased elsewhere wasn't the right one, located the correct part, and got her safely back on the road in no time. Everyone was polite, helpful, and kind, and the experience left a lasting impression. It's clear they truly care about helping their customers. Jeff's Auto Doc earned a new loyal customer -- highly recommend!