Always busts his butt to fix my car. And its needed quite a few things since hitting 200k miles…read more Other poster saying hes openly racist is just looking for a way to be rude to a small business owner. Personal views and business practices are two different things.

From the owner: Transmissions is our our strong point by offering a quality rebuild at an a fordable price to our…read morecustomers.

Great guy, great prices, great service. He will not sell you things you don't need. Honest dude.read more

New brakes done efficiently. Friendly and knowledgeable service. I would recommend this…read moreestablishment

My daughter and I have been taking our minivans there for about 2.5 yrs. Have taken them there for…read moreAmsoil oil changes, as well as repairs. I have ABSOLUTE trust in them ., never feel that they are being dishonest.

First, I made an appointment to have my car looked at, I then called a tow truck to get it there…read more3weeks later, because that was the soonest they had. The car arrived the evening before the appointment was scheduled for with our information. My husband called the afternoon of our appointment to get a progress report,and was told they would "try" to get to it the next day. Because we didn't call them again to remind these people of the appointment they should have had in there books! Second, the total cost that was given to us for the estimate was MUCH higher than any other mechanics. I called to let them know that we would be sending a tow truck to pickup the car and was told I owed $75 for the diagnosis. This is after being spoken to very rudely by the secretary. I started to ask the man if he had informed my husband of this bill when they spoke (just so I would know if I had to tell him) and this man went crazy! He would not let me speak, he yelled "do you work for nothing?" He was incredibly disrespectful and rude to me. Even when I was finally able to make this person understand my simple question, he continued to be rude. When I told him how rude he was being, not to mention the secretary, he just announced that there were other customers that she needed to talk to. Let me assure you, Sir...no I do not work for nothing, but I do work in customer service, and if I ever had even a fraction of the attitude I've gotten from your business, I'd be terminated, and rightfully so!

Driving thru Midland on my way to Crystal Mountain my 2012 Silverado decided to quit on me,…read morethrottle issue which reduced the power of the engine. Being 2 hrs either to my home south or to Crystal Mountain, I quickly searched for auto mechanic to stop by. Thanks to Siri directed me to Jays Auto Repair shop, and slowly I arrived 5 minutes before they closed. No hesitation from the employees, they took the scanner to check the codes and the problem was quickly diagnosed. They stayed open until they fixed my truck, even though they were about to leave for the day. Greta service and great people, from the owner Jay and his wife, to all the employees working there. Thank you for saving my day. You guys are amazing and god bless you all.

Bring your car to Jay! You are in good hands. Friendly, knowledgeable and excellent customer…read moreservice with every visit. There isn't another place I would take my car.

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks

I have chosen to give the care of my vehicle to Auto Technicians after hearing a lot of word of…read moremouth positive reviews of the company. My truck, a 2000 Mercury Mountaineer, has a fairly high number of miles yet it continues to run incredibly smooth thanks to the Bob and the guys at Auto Technicians. My first experience with them was a generic overhaul of my truck, providing them with a great test to verify their honesty and their integrity. I brought it in, asked them to go over everything and let me know what all I needed to do to allow me a couple more years of service out of it. I expected to hear back an impossibly high number given the age and mileage. I also knew of a couple of problems the vehicle was having, but withheld the information in the hopes they would find it. They did so, but the actual cause of the trouble was not what I thought it was so they actually saved me quite a bit of money in repairing that. They also found several items that were also in need of repair, some more important and some less. They quoted me a price that was extremely reasonable for the repair work done. A day or so into the repair, they found something wrong with the vehicle that they had missed but it was something that I brought up to them originally. They apologized for missing it and made it right for me by only charging me for the parts, not the labor on that particular repair. I didn't request it at all, as I didn't really feel like it was a failure on their part since they did find it eventually even though it wasn't part of the estimated price. They simply wanted to make it right for me. To me, that speaks volumes to their integrity and honesty. Once the repair was finished, I came in under the new estimated cost with the added repair as they were able to find a couple savings on parts. A+ as far as I am concerned. My second repair done by them was very recently my Coolant refused to stay within my vehicle and as they found out my radiator had come apart, as is apparently quite common with Mountaineers. They provided me an estimate that seemed fair, others I know that have had replacements had paid 500+ for theirs. They performed the work in a day and I had it back the morning after. It was an exceptional job as had been done previously and my car is back to running like a champ. I would recommend Auto Technicians, they are honest, quiet reasonable turnaround times for as popular as they are, and are very easy to work with.

I've been taking my cars to Auto Tech for 15 years. Bob and the guys are extremely knowledgeable…read moreand take great care of my cars. Everyone is extremely friendly and honest, and never push any unnecessary repairs. Highly recommend!

My sons car broke down on his way to Traverse City from our home in Northville. Andy went above and…read morebeyond for us. You can trust him !!

My car started making noises while on the highway and had a very nice gentleman pull over with me…read moresuggesting Wee Care Auto since it was close and he knew them... They looked somewhat busy but still got to me within 20 minutes, they checked my car out for me and were such great people!!! They definitely knew how to put a smile on my face during a stressful time... I 1000% would go back in the future

I brought my vehicle to Higher Standards Automotive after hitting a pothole that caused a noise on…read morethe right front suspension. I made it clear the issue was on the right side, but they diagnosed the left strut as the problem and told me it was a safety concern. Based on their advice, I approved all repairs. Despite noting it was our only vehicle, they never contacted us when it was ready. On the drive home, the right strut (the side I had originally reported) failed, causing more damage and put my wife, children, and others at risk. When we returned, they admitted the right strut was unsafe but only offered to fix it at full cost again. The invoice also showed a deferred repair that was never mentioned to me. Other issues included: - Car left unlocked with a dead battery at pickup. - Owner admitted being "too busy to document things." - I was signed up for XM promotions without consent. - Staff gave inconsistent explanations of the damage. This experience was a financial and personal hardship. I sold my motorcycle to cover the first repair, only to have the same problem get worse. I left feeling misled, unsafe, and dismissed. Between the misdiagnosis, poor communication, and lack of accountability, I cannot recommend this shop to anyone.

They should be called No Standard. Had friends van in since December. She didn't know much about…read morethe problems , she's 78 So she asked me to talk for her. they lied to me everytime I called and that was every two weeks. So March 17th I called again and said we were moving to another place. Mechanic Said great because didn't know what was wrong. Told them van would be picked up the 24th he said it was running and would make it to the new place. Said let them know what time and they would have car running and warmed up. Turned out picked up the 28 th called them the night before. Get there van won't start can't find keys and motor hood in car not on. 5 hours later they get running. We're very rude to 78 yr lady asking why car was not done. They can not tell me anything they had done. Even though they were always either staring to work or going to work on the Van. Do Not Trust This Shop

If you want your transmission fixed right, go to this place. If you want your vehicle back in a…read moretimely manner, don't go there. They had my Silverado in twice. We left it there in February while we were vacationing for three weeks. It wasn't ready when we got back. It took another week. The main problem was fixed but it started having another issue so we brought it back to them April 7th for a rebuild. We didn't get my truck back until May 8th. There is only one mechanic on duty.

Fixed my car at a reasonable rate. Also fixed a cpl other issues that I didn't know I had. I would…read morecome here again. Very fair and trustworthy, something that's hard to find in any business these days. A guy named Greg was the mechanic A+++

The owner Jeff and his amazing staff: Jeremy, Darrel, Matt, & John at Jeff's Auto Doc are the best…read moremechanic's in the Tri-Cities! They are so accommodating, professional, quick, accurate, honest, and reasonably priced...if anything they are the cheapest around! They not only fix my vehicle, which in itself can be hard-because finding a mechanic that can actually diagnose & fix a Jeep is hard without having to go to a dealership! They fix my kid's vehicles-I wouldn't trust anyone else! Head to toe diagnostics with blunt and honest priorities and prices! They are a busy small shop with huge quality work! If you want your vehicle in top running condition & well maintained...they are the only place I would ever go!!!

Left vehicle at Jeff's Auto Doc on a Monday for a check engine code and to assess muffler. Two…read morecalls later and no response from Jeff's on Thursday afternoon, aggrevation was setting in. As of Late Thursday and and no inspection or estimate had been performed. Lack of communication and customer service prompted going to another repair shop, who looked at the car the same day.